Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Computer Restarts randomly [CLOSED]

Started by Homelessclown , Mar 27 2008 11:06 PM

  • This topic is locked This topic is locked

#1
Homelessclown
Posted 27 March 2008 - 11:06 PM

Homelessclown

    Member

  • Member
  • PipPip
  • 30 posts
I have been having problems with my computer restarting randomly and wondering if it could be spyware, ad-aware, or a virus. I have run tests and nothing comes up. Here's my Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:05:57 PM, on 3/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\SYSTEM32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\iTunes\iTunesHelper.exe
F:\Program Files\QuickTime\qttask.exe
F:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
F:\WINDOWS\system32\rundll32.exe
F:\WINDOWS\SOUNDMAN.EXE
F:\WINDOWS\system32\RUNDLL32.EXE
F:\program files\steam\steam.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
F:\WINDOWS\system32\nvsvc32.exe
F:\WINDOWS\system32\svchost.exe
F:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
F:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\wscntfy.exe
F:\PROGRA~1\Mozilla Firefox\firefox.exe
F:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
F:\Program Files\SpeedFan\speedfan.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: DeskbarBHO - {C6BC3414-BF19-4dfd-BAB5-70C5C395E9B4} - F:\WINDOWS\system32\Favorites\deskbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: DeskbarBHO - {C6BC3414-BF19-4dfd-BAB5-70C5C395E9B4} - F:\WINDOWS\system32\Favorites\deskbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] F:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Steam] "f:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] F:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
O4 - HKCU\..\Run: [updateMgr] "F:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [{D7CC80D4-376C-4586-B023-4F35C2CEB28E} Deskbar AutoExec] rundll32 "F:\WINDOWS\system32\Favorites\deskbar.dll", WindowsStartup
O4 - HKCU\..\Run: [DriverUpdaterPro] F:\Program Files\XPC Tools\Driver Updater Pro\DriverUpdaterPro.exe -t
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = F:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - http://edits.mywebse...html?p=ZNfox000
O8 - Extra context menu item: &Windows Live Search - res://F:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://F:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?a53be982b71743b7ac5de85474c734f7
O8 - Extra context menu item: Open in new foreground tab - res://F:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?a53be982b71743b7ac5de85474c734f7
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=48835
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1138328297281
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave...ploader_v10.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WMP54Gv4SVC - GEMTEKS - F:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--
End of file - 9142 bytes
  • 0

Advertisements

#2
sage5
Posted 28 March 2008 - 06:53 AM

sage5

    RIP 10/2009

  • Retired Staff
  • 2,646 posts
Hi Homelessclown,

Welcome to Geeks to Go!
My name is sage5, and I will be helping you with this problem.

Please download the following & save to your Desktop:
Deckard's System Scanner
Malwarebytes' Anti-Malware from Here or Here
OTMoveIt2 by OldTimer.


Run Malwarebytes' Anti-Malware:
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the text of the report to a new Notepad window & save as C:\mbam.txt
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Run Deckard's System Scanner:
  • Close all other windows before proceeding.
  • Double click on the dss.exe file on your Desktop and follow the prompts.
  • Scans will run, and 2 text files will open in Notepad.
  • Close both of the text files.
These files are C:\Deckard\System Scanner\main.txt & extra.txt. I will need you to copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt, extra.txt & C:\mbam.txt in your next reply.



The text from these files may exceed the maximum post length for this forum, and may need to be sent over 2 or more posts. Please ensure all text is posted.


Cheers,

sage5
  • 0

#3
sage5
Posted 08 April 2008 - 06:27 AM

sage5

    RIP 10/2009

  • Retired Staff
  • 2,646 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0
Back to Virus, Spyware, Malware Removal · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Community
  2. → Security
  3. → Virus, Spyware, Malware Removal

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP