Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

windows security center


  • Please log in to reply

#16
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
We now suggest that you install the Windows Recovery Console. The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System.


Posted Image


Download the file & save it as it's originally named, next to ComboFix.exe.



Posted Image


Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.
  • 0

Advertisements


#17
1canuck67

1canuck67

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
Here's the log, sorry it took me so long to get back to you.


WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect /usepmtimer
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
  • 0

#18
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
No problem :)

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
=================================================================
Please do an online scan with Kaspersky WebScanner
(This scanner is for use with internet explorer only)
Click on "Accept"

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#19
1canuck67

1canuck67

    Member

  • Topic Starter
  • Member
  • PipPip
  • 29 posts
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, April 01, 2008 10:24:51 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 31/03/2008
Kaspersky Anti-Virus database records: 675122
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 191567
Number of viruses found: 15
Number of infected objects: 54
Number of suspicious objects: 0
Duration of the scan process: 02:49:16

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Application Data\Mozilla\Firefox\Profiles\h7r7l5zi.default\cert8.db Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Application Data\Mozilla\Firefox\Profiles\h7r7l5zi.default\history.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Application Data\Mozilla\Firefox\Profiles\h7r7l5zi.default\key3.db Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Application Data\Mozilla\Firefox\Profiles\h7r7l5zi.default\parent.lock Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Application Data\Mozilla\Firefox\Profiles\h7r7l5zi.default\urlclassifier2.sqlite Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Stuff\install.exe/irsetup.dat Infected: Trojan-Dropper.Win32.Peerad.a skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Stuff\install.exe SetupFactory: infected - 1 skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Stuff\Trojan fixes\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Utilities\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Utilities\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Moe Sizlak\Desktop\Utilities\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\History\History.IE5\MSHist012008033120080401\index.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\Temp\~DF3191.tmp Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\ntuser.dat Object is locked skipped
C:\Documents and Settings\Moe Sizlak\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\access_log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error.log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error_log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\ssl_request_log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{F806D143-E20C-4C97-91D2-D07BC1945361}\RP14\A0001217.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\System Volume Information\_restore{F806D143-E20C-4C97-91D2-D07BC1945361}\RP16\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\S5AD3F677.tmp Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\_nvidia_xxx_.log Object is locked skipped
C:\WINDOWS\temp\tmp0000566c\tmp00000000 Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped


Scan process completed.

Edited by 1canuck67, 01 April 2008 - 11:15 AM.

  • 0

#20
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Cleanup::
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
==============
Please delete\uninstall anything else left over that we used.

Then I will need you to reset your System Restore points, please note that you will need to log into your computer with an account which has full administrator access.
You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
Click on *Start
Right-click *My Computer
Click *Properties
Click the *System Restore tab
Check *Turn off System Restore
Click *Apply, and then click *OK.

2. Reboot.

3. Turn ON System Restore.
Click on *Start
Right-click *My Computer
Click *Properties
*UN-Check *Turn off System Restore*
Check *Turn on System Restore
Click *Apply, and then click *OK.


How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us
=============================================
After that your log is clean. :)

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Ad-Aware-Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Castle Cops To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP