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windows update error 8024402c


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#1
i love bubbles

i love bubbles

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hey all
i been looking every where including on this site ways to fix my vista windows update error but i have tried so many things and nothing has worked. it comes up with windows could not search for new updates error code 8024402c. i am on dial up so its not my proxy server and i have tried downloading with all firewall and things turned off any ideas casue this is not working for me.

thanks to anyone who can help.

this is a hijack this scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:50:55 PM, on 29/03/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\troy\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://aldi.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\System32\msconfig.exe" /auto
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{0587FD0B-EEDB-4235-A5E1-B573153F3690}: NameServer = 85.255.114.45,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{39DC18D1-482A-4891-98FF-C7B89047A07F}: NameServer = 85.255.114.45 85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{454F3D57-EB91-477A-97DE-C0C7360F561A}: NameServer = 85.255.114.45,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\..\{4CC0BB82-B164-4FE5-BF02-EB3E73B81E90}: NameServer = 85.255.114.45,85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.45 85.255.112.112
O17 - HKLM\System\CS1\Services\Tcpip\..\{0587FD0B-EEDB-4235-A5E1-B573153F3690}: NameServer = 85.255.114.45,85.255.112.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.45 85.255.112.112
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

--
End of file - 4322 bytes

Edited by i love bubbles, 29 March 2008 - 02:51 AM.

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#2
pip22

pip22

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You are not supposed to post HJT logs here because they require trained staff to analyse them so there is a dedicated section for them here:
http://www.geekstogo...o-Here-f37.html
Posting them anywhere else on the board would allow untrained members to reply to them with possibly bad advice which could leave you with an even bigger problem.

Personally I don't think it's a malware issue as that particular problem has known causes which aren't malware related.
This may help: http://www.updatexp....0x8024402c.html

Or here: http://support.micro....com/?id=883821

If you still suspect malware please submit your HJT log to the correct section. Thank you.

Edited by pip22, 29 March 2008 - 04:27 AM.

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