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PC hangs/freezes frequently


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#16
Ztruker

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I just pointed another person to your post here as they are also getting random hangs. It will be interesting to see what comes of that one as well.
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#17
wannabe1

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sheil0223...

The infection you have is more than capable of causing stability problems. I highly recommend you get that cleaned up by our malware experts before you get too deep into trying to force-fix this machine. It may resolve the issue entirely and it will most certainly make the machine easier to repair if it doesn't.
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#18
sheil0223

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thnx for the reply john hook, il do it later ^__^

@wannabe1
ok sir.

@Ztruker

i need limewire for my business, many people here dont have personal PC therefor they usually go to internet cafes to burn the MP3s they want and pay us for it, as well as edting and converting.. and i dont have any other PC to work with it, so i do it in my server PC..

Edited by sheil0223, 06 April 2008 - 11:41 PM.

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#19
John Hook

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sheil0223,

Try "cranking down" those video acceleration hardware settings, re-boot and see if your crashing problems still persist. You may need to crank them down to the lowest setting to obtain stability on your PC. Let me know the results of such changes, reply and I (or others here) will attempt to provide you will a working solution to your PCs stability issue(s).

As far as LimeWire goes - www.geekstogo.com has a VERY STRICT policy against providing ANY support or even mention of P2P software such as Limewire. That's just the way it is! I wish to remain a helpful technical contributer here - therefore, I CANNOT condone or offer any support to ANY P2P applications. Please respect this restriction and seek help elsewhere when it comes to such software.

Hope this helps.

- John Hook
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#20
sari

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John Hook,

Please hold off on the video acceleration settings. Sheil0223 has already been asked several times to get her issue resolved in the malware forum first. Malware can often cause a lot of system instability and lag, and it's important that we get that issue resolved first.
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#21
sheil0223

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im sorry if i just replied, i've just arrived from a trip..

the days that i was gone, it seems that the hang-up/freeze didn't appear or was gone also :)
i've been using/testing the PC for hours, and yes, i think it's really gone..

my husband didn't do anything to fix it while i was gone.. the last thing i did was running the ATF Cleaner, i never got the chance to go through every step of the Malware Self removal guide or John hooks suggestion because of the urgent trip..

although we still provide a big fan in front of the CPU, but everything seems fine now..

but it's kinda a knock in the head coz i don't know what was really the cause of the hang-up/freezes or what procedure you guys suggested that fixed it... it seems that my PC had a slow reaction when it got fixed :)

nevertheless, thanks everybody

i really hope this thread wont be closed, in case it appears again...

Edited by sheil0223, 15 April 2008 - 10:37 AM.

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#22
witchick

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I hope it's ok to post here?I didn't know if I should create my own topic. Please let me know.

I am having this same problem. Sometimes on shut down, my Toshiba does not go all the way. It freezes on saving your settings. Then on startup, it freezes on In touch with tomorrow, toshiba screen. This occured a couple weeks ago. I left my computer downloading something and when I came home the monitor was blank. I thought this was just the normal power save thing because the computer was still on but I touched the touchpad and nothing happened. Nothing worked and I eventually had to power off. When I powered back on it stuck on the startup page.
I'm so afraid to let my computer's monitor go off now.
There's no question marks in device manager
I don't know.Shall I follow the same steps given here?I was not sure..
And does it mean I need to get the new windows XP service pack 3?I have SP2. And I read sometimes that BIOS may need updating..?
I haven't done anything but I know there's a newer version of my BIOS.
Thanks guys.
Yall rock
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#23
bdesmond -MVP-

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For both cases, follow http://support.microsoft.com/kb/244139 to add the CrashOnCtrlScroll registry value under i8042prt. Reboot your machine and next time it hangs, hold down the *right* Ctrl key and hit scroll-lock twice in succession. Your machine should blue screen and write a dump. Zip up c:\windows\memory.dmp and post it here.

On a laptop you might have to also hold down a Function button or something to get to scroll-lock.
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#24
witchick

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Sorry I am only now replying guys....could not get to a computer.
ANyways, I do not have a right CRTL key..only one on the left. It's a toshiba laptop.,
DOes it matter then where the CTRL key is?
Now my computer seems to load okay, but it does not shut down....just sticks on saving settings...
Any other suggestions?
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#25
witchick

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Ugh. I am so frustrated.
I went to shut down because the compute was getting to hot and it froze and I powered it off.
Now this morning I put it on and it just freezes on the startup. All day I've been powering off and on to get it to do something but nothing works. No reboot CD no safe mode...and it's not even a normal screen. It opens up like half of the laptop's LCD really pressed together and half of the LCD is black.
I just don't know what to do.
Maybe later when I put it back on again it will load.
*sigh*
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