We have tried Ad-Aware SE with VX2 Cleaner, HackThis, CCleaner, Spybot, SpywareBlaster, McAfee Online Virus Scan, McAfee AVERT Stinger, CWShredder, Kill2Me, about:Buster, HSRemove, Trend Micro's Virus Scan, Symantec Security Check, Bitdefender, TrojanScan, ADS SPY, Adware Away, TDS-3...I think that is it..oh both in Safe Mode and not and I just can't get it off of our system!!
There is also a red circle with a white X in the middle that won't leave my system tray but I'm not getting any Critical Objects showing up at this time
Here is our Ad-Aware SE Personal file:
Ad-Aware SE Build 1.05
Logfile Created on:Sunday, April 24, 2005 10:12:43 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R40 20.04.2005
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References detected during the scan:
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MRU List(TAC index:0):8 total references
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Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R40 20.04.2005
Internal build : 47
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 461235 Bytes
Total size : 1395231 Bytes
Signature data size : 1364710 Bytes
Reference data size : 30009 Bytes
Signatures total : 38921
Fingerprints total : 813
Fingerprints size : 29073 Bytes
Target categories : 15
Target families : 650
Memory + processor status:
==========================
Number of processors : 2
Processor architecture : Intel Pentium IV
Memory available:72 %
Total physical memory:1047544 kb
Available physical memory:747120 kb
Total page file size:2520488 kb
Available on page file:2333960 kb
Total virtual memory:2097024 kb
Available virtual memory:2048132 kb
OS:Microsoft Windows XP Professional Service Pack 1 (Build 2600)
Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file
Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
4-24-2005 10:12:43 PM - Scan started. (Full System Scan)
MRU List Object Recognized!
Location: : C:\Documents and Settings\Us\recent
Description : list of recently opened documents
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened
MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer
MRU List Object Recognized!
Location: : S-1-5-21-2052111302-1957994488-839522115-1003\software\microsoft\windows\currentversion\applets\regedit
Description : last key accessed using the microsoft registry editor
Listing running processes
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#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 640
ThreadCreationTime : 4-25-2005 5:00:15 AM
BasePriority : Normal
#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 696
ThreadCreationTime : 4-25-2005 5:00:16 AM
BasePriority : Normal
#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 720
ThreadCreationTime : 4-25-2005 5:00:16 AM
BasePriority : High
#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 764
ThreadCreationTime : 4-25-2005 5:00:16 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe
#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 776
ThreadCreationTime : 4-25-2005 5:00:16 AM
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe
#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 972
ThreadCreationTime : 4-25-2005 5:00:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:7 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 1072
ThreadCreationTime : 4-25-2005 5:00:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1208
ThreadCreationTime : 4-25-2005 5:00:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1240
ThreadCreationTime : 4-25-2005 5:00:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:10 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 1400
ThreadCreationTime : 4-25-2005 5:00:17 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe
#:11 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1692
ThreadCreationTime : 4-25-2005 5:00:18 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE
#:12 [mcvsshld.exe]
ModuleName : C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
Command Line : "C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
ProcessID : 1844
ThreadCreationTime : 4-25-2005 5:00:19 AM
BasePriority : Normal
FileVersion : 9, 1, 0, 6
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc.
FileDescription : McAfee VirusScan ActiveShield Resource
InternalName : msvcshld
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsshld.exe
Comments : McAfee VirusScan ActiveShield Resource
#:13 [mcagent.exe]
ModuleName : C:\PROGRA~1\mcafee.com\agent\mcagent.exe
Command Line : "C:\PROGRA~1\mcafee.com\agent\mcagent.exe"
ProcessID : 1852
ThreadCreationTime : 4-25-2005 5:00:19 AM
BasePriority : Normal
FileVersion : 5, 1, 0, 2
ProductVersion : 5, 1, 0, 0
ProductName : McAfee SecurityCenter
CompanyName : McAfee, Inc
FileDescription : McAfee SecurityCenter Agent
InternalName : mcagent
LegalCopyright : Copyright © 2005 McAfee, Inc.
OriginalFilename : mcagent.exe
#:14 [mcvsescn.exe]
ModuleName : c:\progra~1\mcafee.com\vso\mcvsescn.exe
Command Line : "c:\progra~1\mcafee.com\vso\mcvsescn.exe" /disabled
ProcessID : 1888
ThreadCreationTime : 4-25-2005 5:00:19 AM
BasePriority : Normal
FileVersion : 9, 1, 0, 4
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc.
FileDescription : McAfee VirusScan E-mail Scan Module
InternalName : mcvsescn
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsescn.EXE
Comments : McAfee VirusScan E-mail Scan Module
#:15 [msmsgs.exe]
ModuleName : C:\Program Files\Messenger\MSMSGS.EXE
Command Line : "C:\Program Files\Messenger\MSMSGS.EXE" /background
ProcessID : 1912
ThreadCreationTime : 4-25-2005 5:00:19 AM
BasePriority : Normal
FileVersion : 4.7.2010
ProductVersion : Version 4.7
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 1997-2003
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe
#:16 [installstub.exe]
ModuleName : C:\Program Files\Plaxo\2.2.2.5\InstallStub.exe
Command Line : "C:\Program Files\Plaxo\2.2.2.5\InstallStub.exe" -a
ProcessID : 1920
ThreadCreationTime : 4-25-2005 5:00:19 AM
BasePriority : Normal
FileVersion : 2.2.2.5
ProductVersion : 2.2.2.5
ProductName : Plaxo Integration for Outlook Express
CompanyName : Plaxo, Inc.
FileDescription : Enables Plaxo to integrate securely with Outlook Express
InternalName : InstallStub
LegalCopyright : Copyright 2001-2005
OriginalFilename : InstallStub.exe
#:17 [yaspnc.exe]
ModuleName : c:\windows\system32\yaspnc.exe
Command Line : "c:\windows\system32\yaspnc.exe" uwljba
ProcessID : 1936
ThreadCreationTime : 4-25-2005 5:00:20 AM
BasePriority : Normal
FileVersion : 1, 0, 7, 1
ProductVersion : 0, 0, 7, 0
ProductName : TODO: <Product name>
CompanyName : TODO: <Company name>
FileDescription : TODO: <File description>
LegalCopyright : TODO: © <Company name>. All rights reserved.
#:18 [ctsvccda.exe]
ModuleName : C:\WINDOWS\System32\CTSvcCDA.EXE
Command Line : C:\WINDOWS\System32\CTSvcCDA.EXE
ProcessID : 280
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 1.0.1.0
ProductVersion : 1.0.0.0
ProductName : Creative Service for CDROM Access
CompanyName : Creative Technology Ltd
FileDescription : Creative Service for CDROM Access
InternalName : CTsvcCDAEXE
LegalCopyright : Copyright © Creative Technology Ltd., 1999. All rights reserved.
OriginalFilename : CTsvcCDA.EXE
#:19 [iaantmon.exe]
ModuleName : C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
Command Line : "C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe"
ProcessID : 356
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 4.5.0.6515
ProductVersion : 4.5.0.6515
ProductName : Intel IAANTmon
CompanyName : Intel Corporation
FileDescription : Intel Application Accelerator RAID Monitor
InternalName : IAANTmon
LegalCopyright : Copyright© Intel Corporation 2003-04
OriginalFilename : IAANTmon.exe
#:20 [mcvsrte.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
ProcessID : 376
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 9, 1, 0, 6
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc
FileDescription : McAfee VirusScan Real-time Engine
InternalName : mcvsrte
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsrte.exe
Comments : McAfee VirusScan Real-time Engine
#:21 [nvsvc32.exe]
ModuleName : C:\WINDOWS\System32\nvsvc32.exe
Command Line : C:\WINDOWS\System32\nvsvc32.exe
ProcessID : 388
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 6.14.10.6693
ProductVersion : 6.14.10.6693
ProductName : NVIDIA Driver Helper Service, Version 66.93
CompanyName : NVIDIA Corporation
FileDescription : NVIDIA Driver Helper Service, Version 66.93
InternalName : NVSVC
LegalCopyright : © NVIDIA Corporation. All rights reserved.
OriginalFilename : nvsvc32.exe
#:22 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 472
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:23 [wdfmgr.exe]
ModuleName : C:\WINDOWS\System32\wdfmgr.exe
Command Line : C:\WINDOWS\System32\wdfmgr.exe
ProcessID : 532
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 5.2.3790.1230 built by: DNSRV(bld4act)
ProductVersion : 5.2.3790.1230
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows User Mode Driver Manager
InternalName : WdfMgr
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : WdfMgr.exe
#:24 [mspmspsv.exe]
ModuleName : C:\WINDOWS\System32\MsPMSPSv.exe
Command Line : C:\WINDOWS\System32\MsPMSPSv.exe
ProcessID : 628
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 7.00.00.1954
ProductVersion : 7.00.00.1954
ProductName : Microsoft ® DRM
CompanyName : Microsoft Corporation
FileDescription : WMDM PMSP Service
InternalName : MSPMSPSV.EXE
LegalCopyright : Copyright © Microsoft Corp. 1981-2000
OriginalFilename : MSPMSPSV.EXE
#:25 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost.exe -k netsvcs
ProcessID : 404
ThreadCreationTime : 4-25-2005 5:00:24 AM
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:26 [mcshield.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
Command Line : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
ProcessID : 152
ThreadCreationTime : 4-25-2005 5:00:25 AM
BasePriority : High
#:27 [mcvsftsn.exe]
ModuleName : c:\progra~1\mcafee.com\vso\mcvsftsn.exe
Command Line : c:\progra~1\mcafee.com\vso\mcvsftsn.exe -Embedding
ProcessID : 1396
ThreadCreationTime : 4-25-2005 5:00:28 AM
BasePriority : Normal
FileVersion : 9, 1, 0, 4
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc.
FileDescription : McAfee VirusScan Instant Messenger Scan Module
InternalName : mcvsftsn
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsftsn.EXE
Comments : McAfee VirusScan Instant Messenger Scan Module
#:28 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\IEXPLORE.EXE
Command Line : "C:\Program Files\Internet Explorer\IEXPLORE.EXE"
ProcessID : 2288
ThreadCreationTime : 4-25-2005 5:01:52 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE
#:29 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\IEXPLORE.EXE
Command Line : "C:\Program Files\Internet Explorer\IEXPLORE.EXE"
ProcessID : 2380
ThreadCreationTime : 4-25-2005 5:01:56 AM
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE
#:30 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 3244
ThreadCreationTime : 4-25-2005 5:12:13 AM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved
Memory scan result:
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New critical objects: 0
Objects found so far: 8
Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 8
Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 8
Started Tracking Cookie scan
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Tracking cookie scan result:
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New critical objects: 0
Objects found so far: 8
Deep scanning and examining files (C:)
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 8
Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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1 entries scanned.
New critical objects:0
Objects found so far: 8
Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 8
10:20:42 PM Scan Complete
Summary Of This Scan
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Total scanning time:00:07:58.609
Objects scanned:138204
Objects identified:0
Objects ignored:0
New critical objects:0
Thanks!