[justine123]

The same thing happened. It said there was no hard disk drives and forced me to exit setup.

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Did you browse throughout the BIOS and check if there is an indication that the hard drive is being detected. Somme BIOS have the option to detect devices. Can you provide me with the brand and version of the BIOS utility?

[JSntgRvr]

Did you browse throughout the BIOS and check if there is an indication that the hard drive is being detected. Somme BIOS have the option to detect devices. Can you provide me with the brand and version of the BIOS utility?

[justine123]

It's from Intel, BIOS Version BT84520A.86A.0024.P10

[JSntgRvr]

Is there a way you can determine if the hard drive is being detected?

[justine123]

I don't think so.

[JSntgRvr]

Tell me what you see. there must be a section where the CD_ROM is indicated as a device in a Slave drive, it indicates something like :

IDE_0 or Primary Master, Primary Slave, then the device is indicated with the type or set to auto, size, etc.. It is very difficult to obtain the info as all BIOS are diferrent, but whereas the CD_ROM appears, the Hard drive should also appear.

Edited by JSntgRvr, 10 April 2008 - 08:23 PM.

[JSntgRvr]

Hi, justine123

Do not use the Recovery Console anymore. The issue is not related to the system.

It appears to be that the hard drive have either crashed, or its not being recognize in the BIOS, we will need to do some disassembly to confirm this. Since the computer is a desktop, it will be easy to do. In order to clear the information from the CMOS (The chip that holds the BIOS information) we will need to remove its battery from the computer for five minutes, then reconnect. Here is how:

Clearing the CMOS

In the event that the BIOS update process fails, you may need to clear the CMOS to restore the system to a functioning state.

• Remove the CMOS battery
  
• Turn off all peripheral devices connected to the computer.
• Disconnect the computer's power cord from the AC power source (wall outlet or power adapter).
• Remove the computer cover.
• Locate the battery on the board.
• With a medium flat-bladed screwdriver, gently pry the battery free from its connector. Note the orientation of the "+" and "-" on the battery.
• Wait five minutes and then replace the battery.

During that waiting period, disconnect and reconnect the ribbon cables that go to and from the hard drive to and from the motherboard, including the power cable. That should refresh its contacts.

Once done, reverse all your actions and once it is re-assembled, power the computer. Enter your BIOS and reset the date and time, Save and restart.

Let us know the outcome.

[JSntgRvr]

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