Need Help with Virtumonde
Started by
justine123
, Apr 02 2008 05:21 PM
#151
Posted 10 April 2008 - 07:38 PM
#152
Posted 10 April 2008 - 07:46 PM
Did you browse throughout the BIOS and check if there is an indication that the hard drive is being detected. Somme BIOS have the option to detect devices. Can you provide me with the brand and version of the BIOS utility?
#153
Posted 10 April 2008 - 07:52 PM
It's from Intel, BIOS Version BT84520A.86A.0024.P10
#154
Posted 10 April 2008 - 08:12 PM
Is there a way you can determine if the hard drive is being detected?
#155
Posted 10 April 2008 - 08:13 PM
I don't think so.
#156
Posted 10 April 2008 - 08:23 PM
Tell me what you see. there must be a section where the CD_ROM is indicated as a device in a Slave drive, it indicates something like :
IDE_0 or Primary Master, Primary Slave, then the device is indicated with the type or set to auto, size, etc.. It is very difficult to obtain the info as all BIOS are diferrent, but whereas the CD_ROM appears, the Hard drive should also appear.
IDE_0 or Primary Master, Primary Slave, then the device is indicated with the type or set to auto, size, etc.. It is very difficult to obtain the info as all BIOS are diferrent, but whereas the CD_ROM appears, the Hard drive should also appear.
Edited by JSntgRvr, 10 April 2008 - 08:23 PM.
#157
Posted 10 April 2008 - 08:48 PM
Hi, justine123
Do not use the Recovery Console anymore. The issue is not related to the system.
It appears to be that the hard drive have either crashed, or its not being recognize in the BIOS, we will need to do some disassembly to confirm this. Since the computer is a desktop, it will be easy to do. In order to clear the information from the CMOS (The chip that holds the BIOS information) we will need to remove its battery from the computer for five minutes, then reconnect. Here is how:
Clearing the CMOS
In the event that the BIOS update process fails, you may need to clear the CMOS to restore the system to a functioning state.
Once done, reverse all your actions and once it is re-assembled, power the computer. Enter your BIOS and reset the date and time, Save and restart.
Let us know the outcome.
Do not use the Recovery Console anymore. The issue is not related to the system.
It appears to be that the hard drive have either crashed, or its not being recognize in the BIOS, we will need to do some disassembly to confirm this. Since the computer is a desktop, it will be easy to do. In order to clear the information from the CMOS (The chip that holds the BIOS information) we will need to remove its battery from the computer for five minutes, then reconnect. Here is how:
Clearing the CMOS
In the event that the BIOS update process fails, you may need to clear the CMOS to restore the system to a functioning state.
- Remove the CMOS battery
- Turn off all peripheral devices connected to the computer.
- Disconnect the computer's power cord from the AC power source (wall outlet or power adapter).
- Remove the computer cover.
- Locate the battery on the board.
- With a medium flat-bladed screwdriver, gently pry the battery free from its connector. Note the orientation of the "+" and "-" on the battery.
- Wait five minutes and then replace the battery.
Once done, reverse all your actions and once it is re-assembled, power the computer. Enter your BIOS and reset the date and time, Save and restart.
Let us know the outcome.
#158
Posted 20 April 2008 - 10:48 PM
Due to lack of feedback, this topic has been closed.
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