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Secured Websites and iTunes Store Wont Load


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#1
big_husker07

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It's coming about time I need to upgrade to a new computer, but I dont have the money just yet, so Im trying to make this work untill then.

I use the latest version of firefox and iTunes. I use firewall, but dont quite understand it, I have Windows XP. Any other information, just ask and Ill try and figure out.

About two weeks ago at once i lost the ability to go to any of my email accounts, when i click on the page (ex. www.hotmail.com) it pops up with

Unable to connect

Firefox can't establish a connection to the server at www.google.com

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.


When i try to log on to iTunes Store it pops up with

iTunes could not connect to the iTunes Store. The network connection was refused.


I read running a iTunes diagnostics on the network connectivity, and that responeded with all tests passing
and this as the log information

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 061 PL438AA-ABA a712n
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number B485BD23DF7D79E4

Current user is an administrator.
The current local date and time is 2008-04-03 02:24:39.
iTunes is not running in safe mode.

Video Display Information

Intel® 82845G/GL/GE/PE/GV Graphics Controller


**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {A49C480F-1F58-4DAF-8683-9559D168AEDD}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 74.211.45.68
Subnet Mask: 255.255.248.0
Default Gateway: 74.211.40.1
DHCP Enabled: Yes
DHCP Server: 74.211.15.198
Lease Obtained: Thu Apr 03 01:10:58 2008

Lease Expires: Fri Apr 04 00:34:34 2008

DNS Servers: 74.211.51.220
74.211.51.220
74.211.51.221
74.211.89.201

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-04-01 05:26:45.


any help would do.
thank you
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#2
pip22

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Have you tried using IE instead, just to test if it's a Firefox-related problem?
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#3
big_husker07

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yes i did.
and the same problem occurred.
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