LAN Limited or No Connectivity
Started by
Matt_57
, Apr 03 2008 12:25 PM
#1
Posted 03 April 2008 - 12:25 PM
#2
Posted 04 April 2008 - 04:48 AM
Hello Matt_57,
Could you do the following for me?
Please let me know how it went.
Regards,
Olrik
Could you do the following for me?
- Go to Start -> Run.
- In the Box, type in "cmd".
- A black box will appear. Type in: "ipconfig /release".
- After it is done releasing. Type in: "ipconfig /renew".
- This should renew your connection with your gateway.
Please let me know how it went.
Regards,
Olrik
#3
Posted 04 April 2008 - 08:05 AM
Lets try and see whether you have equipment related problems. In this step, we will allow the equipment to self-diagnose and resolve the problems.
If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network.
Save all your current work, close all open applications, then shut down your computer ...unplug router and modem
Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer
The above steps should take care of your problem
no joy then try this..
TCP/IP stack repair options for use with Windows XP with SP2.
For these commands click on Start.... Run..... type in...CMD ....press enter....to open a command prompt box
Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter
Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network.
Save all your current work, close all open applications, then shut down your computer ...unplug router and modem
Power up the modem first and after it gets initialized and all the lites are steady..
power up the router...after all the lites are on...
power up the computer
The above steps should take care of your problem
no joy then try this..
TCP/IP stack repair options for use with Windows XP with SP2.
For these commands click on Start.... Run..... type in...CMD ....press enter....to open a command prompt box
Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter
Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter
#4
Posted 04 April 2008 - 08:42 AM
See the attached file for the results of the first command.
Attached Files
#5
Posted 04 April 2008 - 09:59 AM
Hey Matt_57,
did you also follow my instruction to do an "IPCONFIG/RENEW" ?
I see you did the /release which worked. Now a /renew would attempt to get you a new IP address.
Let me know how it went.
Regards,
Olrik
did you also follow my instruction to do an "IPCONFIG/RENEW" ?
I see you did the /release which worked. Now a /renew would attempt to get you a new IP address.
Let me know how it went.
Regards,
Olrik
#6
Posted 04 April 2008 - 10:54 PM
Matt_57,
Have you resolved your connectivity issues with your Dell 4550 yet? Please let me know.
- John Hook
Have you resolved your connectivity issues with your Dell 4550 yet? Please let me know.
- John Hook
#7
Posted 08 April 2008 - 04:35 PM
Yes. I can now access the internet. Resetting the winsock entries and TCP/IP stack did the trick. Thanks!
#8
Posted 08 April 2008 - 05:57 PM
thanks for letting us know...you may save someone else with the same problem from even having to post asking for help...
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