She started having problems with things like her photos disappearing; can't use the volume keys on front of computer without freezing, and other odd things.
When she would try to do something it would say "not enough memory". She had only 10%, even after I removed programs. Several times her Norton came up with a virus called Bifrose or Bifrost but I could not find it in the computer.
I also noticed she was being "networked" even though we did not have the computer networked to any other. I disabled that.
I did remove one program called Otto. I hope that was not one we needed but I researched it first and thought it was okay, and if possible, could restore to earlier date to put it back on.
I decrapified her computer and took off just about every program she had loaded that she could live without. She seemed to be doing okay and then she said, "I can't get a connection to the wirless". We run both our laptops off of our wireless connected to my desktop, that I rarely use. I never have problems with mine.
I tried everything to get it to connect so I restored to two days before we removed stuff. Well, now the screen opens, stuff loads but I can't use the curser. It moves but nothing will click. I opened task manager, via ctrl/alt/delete, but could not click on anything or even use tab and enter to do anything.
I CAN open in safe mode and do stuff, but of course not all programs work. I tried doing check disk and that did not help. She does a lot of her work on her computer but just got a new job and does not have the money to pay to fix it and we can't really help her at this time.
I hate to ask for free advice but we really are in a pickle.
If you have any advice, I really appreciate it.
Thanks - Janet
Edited by nanajanet, 04 April 2008 - 08:15 AM.