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possibly doubleclick, anything else?


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#1
cmonte3

cmonte3

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Hello computer geeks. I am so happy I stumbled upon this website. Thank you for offering this great service. I have spent the last 24 hours scanning and logging reports as required in the "before you post your hijackthis logs" message. A little background on my situation... Prior to finding your site, I had updated my McAfee and installed Spyware Doctor and XoftSpySE, in the hopes of fixing my problems. The problem started Tuesday, very inappropriate ads (college girls gone wild sort of stuff) loading on top of other advertisments. NOT what I want my 7 and 12 year old children to see. Unfortunately, after all of the scans, I'm still having problems. I'm pretty certain doudleclick is involved, which I block using IE restricted sites tool. But none of the software I've tried has removed it. The scan did remove some other items though (haxdoor and vundo were on my system, along with some other things). I really want my computer to be clean, instead of putting a bandaid on it by restricting the site.

I just performed a hijack this and will include the text below. I also have the log for SuperAntiSpyware and Activescan, and will post those if needed. The AVG report said "no report available" even though I followed the directions to a "t". The only high alert that AVG found was wimad. something. Which it removed. Also, when I tried to install the SP1a windows pack, it said I already have a newer version and I couldn't figure out how to over ride it. I tried though.

Any help will be most appreciated... you'll be my geek hero! PS: Between the 3 programs I tried, and then the 2 I downloaded today (as instructed), I currently have 5 virus/adware programs running. Should I delete some of these programs off my computer.THANKS!

~Christine

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:46:13 PM, on 4/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\NY0NI7X3\HiJackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.ebay.com/w...igratevisitor=3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.ebay.com/w...igratevisitor=3
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.ebay.com/w...igrateVisitor=3
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: scriptproxy - {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [sunjavaupdatesched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [soundman] SOUNDMAN.EXE
O4 - HKLM\..\Run: [sansadispatch] C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKLM\..\Run: [remotecontrol] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [quicktime task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [nvmediacenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nvcpldaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nerofiltercheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [mskdetectorexe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ituneshelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ehtray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {215b8138-a3cf-44c5-803f-8226143cfc0a} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {2d8ed06d-3c30-438b-96ae-4d110fdc1fb8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/...erInstaller.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1195237710839
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoe...ggPublisher.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ent/swflash.cab
O20 - Winlogon Notify: !saswinlogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: vtUonllm - vtUonllm.dll (file missing)
O22 - SharedTaskScheduler: jhsf8d984jief8dsfus98jkefn - {C5AF49A2-94F3-42BD-F434-2604812C897D} - (no file)
O23 - Service: AVG Anti-Spyware Guard (avg anti-spyware guard) - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: PC Tools Auxiliary Service (sdauxservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdcoreservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 10582 bytes
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#2
koko_crunch

koko_crunch

    Trusted Helper

  • Retired Staff
  • 1,751 posts
Hello cmonte3 and Welcome to Geeks to Go!

Sorry for the delay. We've been quite busy lately.

Let's begin.

Download haxfix.exe
and save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"

A red "dos window" (dos box) will open with options:
1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix

  • Select option 1. Make logfile by typing 1 and then pressing Enter
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt > (c:\haxfix.txt)
  • Copy the contents of that logfile and paste it into this thread.

then

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.
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