Please Help - Black Screen!
Posted 04 April 2008 - 06:21 PM
Posted 04 April 2008 - 06:42 PM
When you press F8, what are you options? There should be more than 2 options when you press F8 BEFORE Windows starts loading. I would try "Last Known Good Configuration". If something your son did corrupted your Windows installation and you have "System Restore" enabled in your "My Computer" properties, this may get you back up and running.
Remember, you MUST be pressing, holding-down F8 BEFORE Windows XP starts to boot or you will NOT get the menu that I speak of.
Reply with more details and I'm hopeful that we can get you back up and running.
- John Hook
Posted 04 April 2008 - 07:21 PM
XP Recovery Console
Another XP Recovery Console
You don't burn the iso file itself to CD., you create a CD from the iso file using your CD burning software. There is a good freeware burner called DeepBurner which will do this. Another called ISO Recorder is also very easy to use.
Boot the CD and at the first opportunity, enter R to start the Recovery Console.
Next, choose which XP installation you want to login to. Normally this will be 1.
Lastly you will be asked for the Administrator password. Just press the Enter key as the Administrator does not have a password (unless you gave it one, then you would enter it).
From the command prompt, enter: chkdsk c: /r
Allow it to complete undisturbed.
Posted 04 April 2008 - 07:28 PM
System restart has been paused:
Continue with system restart
Delete restoration data and proceed to system boot menu
I've tried both those options and as soon as I hit it the screen goes black.
Thanks for the help !!!
Posted 04 April 2008 - 07:35 PM
Posted 04 April 2008 - 07:44 PM
Posted 04 April 2008 - 07:49 PM
Posted 04 April 2008 - 07:58 PM
Now that you know when to press F8, you might want to try "Safe Mode" - see if that at least boots Windows into Safe Mode. If "Safe Mode" won't boot, try "Debugging" mode.
Laptops can add a layer of complication in troubleshooting these problems in that they're usually configured for "Resume" mode - i.e. the PC is set to hibernate, saving it's working memory to the hard drive after inactivity or when the battery starts to go low. It's possible that when "hibernating" - the PC died while trying to save it's hiberation file to the hard drive. This adds additional possibilities of hard drive corruption to the mix.
As others have suggested - having a bootable Windows XP CD is your best bet to getting your PC up and running again. Booting from a Windows XP CD will allow you to bring up the Recovery Console, where you can run a CHKDSK C: /R - which usually fixes any errors on the hard drive which are preventing Windows XP from booting properly.
The Windows XP Recovery Console can optionally be installed on your hard drive as an option in the XP Boot Menu. If this were the case, we woulnd't need that XP CD in order to run CHKDSK on your C: drive. Once/if you're able to obtain a copy of the Windows XP Install CD, you can install the XP Recover Console as follows:
I'm probably getting ahead of myself as we first need to get you up and running in Windows XP. Again - it would help to have that Windows XP CD.
- John Hook
Posted 05 April 2008 - 09:43 AM
Posted 05 April 2008 - 10:07 AM
Posted 05 April 2008 - 11:28 AM
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