Sounds like you need to install the hardware drivers for your PC. They usually come on a disk with the PC, they are also usually available on the manufacturers website.
If you post the make and model of the PC I could try to find some drivers for you.
That's what I was thinking. If Patty has a Dell they have listed on thier site all she has to do is enter her Express service code, and most there PC companies offer that feature. If Patty provides us with the right information we can just find here drivers for her. However I do think we should have Patty take a screen shot of her Device Manager to help assist us in finding the drivers.
To take a screenshot, and how to access Device Manager:
The device manager allows you to see what drivers are installed all the components on your PC. If your missing a driver the component your missing the driver to will have a red X
To access device manager:
Click on Start
, then right
click on My Computer
and click Properties
now you should be at this screen:
Please click on the Hardware
Now click on Device Manager, image below:
All of us helping you need to know what drivers you need by taking a screenshot of this and providing information about your computer we can provide you the links to download the driver.
Drivers are what help your system communicate which will FIX all the symptoms you listed above. The drivers are VERY easy to isntall all you do is open them and install them like a program install (:To Take a Screenshot of Device Manager:
Once your looking at the device manager press the "prnt Scrn" (a.k.a. Print Screen) on your keyboard, usally at the top by your F keys.
Once you've pressed the Print Screen button, what that did was take a picture, or screen shot of what your looking at on your PC.
To view the screenshot, and post it on the forum to let us see it.
First, go to start
now click run
" (this will open Microsoft Paint).
Once Paint is open, at the top; click edit
then click "paste
Now to get it here so we can see it!
Finally, click File
in paint (at the top) and click save
now name the image as devicemanager and save it to your desktop.To get on site:
We are going to need to upload your image to a image hosting site to be displayed here.
To do this, go to http://tinypic.com/
and when you reach it click browse
and navigate to your Desktop
and select the image we saved devicemanager finally click upload
Now it will give you a URL.
Copy and paste the URL it gives you for Direct Link for Layouts
now come back to this forum and post a reply and click the
at the top of the post editor located
it will ask for the url of the image we uploaded, paste that url you copied into the field and press okay.
Now we can see what you need, don't forget to tell us your model and make like ZEUS_GB was saying.
Edited by CamTheMan, 18 April 2008 - 04:41 PM.