WOULD TRULY APPRECIATE SOMEONE'S HELP! (PLACED JANUARY 24TH, 2008)
I have a Toshiba Satellite A45-S150 Windows xp home and know next to nothing about computers, though I do keep up with the Windows Updates, the Nortin Internet Security 2008 updates and prior to the upgrade to Ad-aware Anniversary version I had Ad-aware 2008. I downloaded the free Ad-aware anniversary addition upgrade yesterday, ran a full scan then turned off the computer for the night. When I started my computer today I find myself in the Windows Installer/Unload.msi/WindowsFormsParking Window:hpqimzone.exe - This application failed to start because MFC71.DLL was not found. 3 window panes I've not seen before and that do not go away by simply restarting the computer. The 3 window panes will not close even with clicking the cancel button. They just begin their sequence again, as if a loop. I tried to do System Restore many times only for the computer to say it could not be restored to the various checkpoints. I read a post dated 11-5-2008 by rcoren22 that I believe is my problem too, but did not see a posting after his for an answer for this computer problem. I very much hope there is an easy solution to my computer problem.
Following is one of my Event Errors:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11706
Date: 1/24/2009
Time: 11:55:47 AM
User: TOSHIBA-USER\Vicki
Computer: TOSHIBA-USER
Description:
Product: Unload -- Error 1706.No valid source could be found for product Unload. The Windows Installer cannot continue.
For more information, see Help and Support Center at
http://go.microsoft....link/events.asp.
Data:
0000: 7b 38 43 45 34 45 36 45 {8CE4E6E
0008: 39 2d 39 44 35 35 2d 34 9-9D55-4
0010: 33 46 42 2d 39 44 44 42 3FB-9DDB
0018: 2d 36 38 38 43 39 37 36 -688C976
0020: 42 46 43 30 35 7d BFC05}
Thank you.
Edited by CARLY01, 24 January 2009 - 06:48 PM.