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problems with starting windows


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#1
maps71

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I'm writing this on behalf of a friend, my english is not good, hope you can understand.

My friend have an AMD with Vista installed, yesterday the computer just reboot automatically. After that keeps reebooting, the Vista starts but after a while it shows a screen where he have to choose if he wants to boot in safe mode and so on, he already choose all options but keeps giving the same.

He tryed to make a new installation but it freezes, so he his unable to format.

What can it be?

sorry my english, hope you can help us.

Regards
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#2
vorybory

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Your english is just fine :)

Okay, the reboots must have started because of a significant change to the computer and Vista didn't approve of either or setting. Is this a new PC? Can you remember if you installed any new software onto the machine prior to the rebooting?
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#3
maps71

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Nothing new installed and just tryed his hard disk on my computer, AND IT WORKS.... Must be some hardware problem...
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#4
vorybory

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The next way to go is to figure out if this rebooting is still occurring or if it only happened once yesterday. We may need to run a memory test on his machine.

Edited by vorybory, 06 April 2008 - 09:17 AM.

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#5
hfcg

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Hello,
Do you have the original Vista DVD?
You need to run the recovery console to fix the master boot record.
  • Boot from the Vista DVD.
  • Let set up run until you are given the option to Instal, Repair, or Exit.
  • Select R for Repair.
  • When the command prompt window (recovery console) has loaded, type "fixmbr".

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#6
maps71

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Ok, we will try, thank you
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