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networking isn't working


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#1
neilp4453

neilp4453

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I have reinstalled my OS on my laptop 3 times. Everything time I uninstalled all the junk (including Norton). This time I kept it and ditched zone alarm.

Now the network doesn't work. I disable the norton firewall and use the windows firewall instead. Still nothing


I decide to ping.

Laptop to PC (4 sent, 4 received, 0 percent loss)
PC to Laptop (4 sent, 0 received, 100 percent loss)

I don't know what to do with norton. I am not even sure it is the problem as I tried to configure everything correctly.
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#2
Dellica

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you should try checking the windows firewall option to see wether ICMP is blocked or not. If you are using XP you should do the following:
start - control panel - security center - windows firewall

This will bring you the settingspart of the windows firewall, there are 3 tabs there:
A. General
B. Exceptions
C. Advanced

Go to the advanced tab and click on the third box 'ICMP', click on the settingsbutton - then check 'Allowing incoming echo requests'


Now try to ping again, if it works it was that and if it didn't work it might be norton but we'll see that after you try this.
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#3
Artellos

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Lets get a bit bigger list of details.
What OS did you install?
What other protection programs are currently installed on the laptop?
How is the laptop connected to the network?
How is the PC connected to the network?

By awnsering these questions you give us a better sight on the situation and help us solve the problem :)

Regards,
Olrik
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#4
vorybory

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I have reinstalled my OS on my laptop 3 times. Everything time I uninstalled all the junk (including Norton). This time I kept it and ditched zone alarm.

Now the network doesn't work. I disable the norton firewall and use the windows firewall instead. Still nothing


Okay, after the third Windows re-install, did you re-configure or re-install your network adapter drivers so that you would have proper connectivity?
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#5
neilp4453

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I got it working...turns out I didn't configure norton correctly.

I turned off the norton firewall before to use the windows one and it worked in the past with the windows firewall very easily.

This time I just added my computers ip into the accepted list for the norton firewall and we can see each other.
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