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XP SP2 - Issues with "Fake" pop-up warnings [RESOLVED]


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#1
jdphx

jdphx

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Wow... I just spent 45 minutes typing this, only to LOSE IT ALL
because my version of HiJackThis was outdated!! That's WRONG!!


Ok.. Here we go again! I am NOT super computer literate, but I CAN
follow directions, and yours seem good! Thanks in advance to all who
contribute!

First I'd like to explain what is happening, then move on to what I have
done so far, and finally to the requested logs.

ISSUES:

I am getting pop up windows warning of spyware and adware infections,
as well as hijack attempts. These "windows" LOOK LIKE windows type
products, similar to phishing emails from "supposedly" my Bank.

Also I get a pop up in my icons toolbar. A small yellow triangle with
an "!" inside. This has a bubble of text with it, that so far 5-6 different
"messages" warning me, pop up for about 20 seconds. Then about a
minute later, a new "warning" text appears.

Lastly, my desktop background has 2 yellow lines of text...

"Warning: Spyware threat has been detected on your PC."

"Click here to scan your PC for spyware..."

These "links" are dead links.

I found this was something added to my "Display Properties - Desktop - Background"
Here there is a "new" choice called DEFAULT. I can change for like 5 seconds.. then
old yellow is back!


WHAT I HAVE DONE SO FAR:


I have followed your tutorial on your forum page to the T. Yes, that means over 5 hours
of scans, and downloads, etc.

ATF Cleaner - Done

System Restore - Done

AVG ANti-Spyware - Done

SUPER Snti-Spyware - Done, Log saved (below)

Panda ActiveScan - Done, Log saved (below)

AVG - I have an up to date, Norton 2006 Anti Virus program. Runs automatically. DID NOTHING!

Windows Update - I have XP SP2, Auto downloads - DID NOTHING!

Reboot - Still have issues!!

HiJack This - Downloaded, Done, Log saved (below)


That's it, except for the Logs.


LOGS:

-----------------------------------------------------------------------------------------------------------------

SUPERAntiSpyware Scan Log
Generated 04/07/2008 at 09:21 AM

Application Version : 3.6.1000

Core Rules Database Version : 3432
Trace Rules Database Version: 1424

Scan type : Complete Scan
Total Scan Time : 01:47:37

Memory items scanned : 532
Memory threats detected : 0
Registry items scanned : 6034
Registry threats detected : 6
File items scanned : 135524
File threats detected : 9

Transponder Variant BHO
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352}

Unclassified.Unknown Origin
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d}

Adware.2020Search
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d}

Adware.180solutions/SurfAssistant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b}

Adware.Second Thought
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1}
C:\WINDOWS\BOKJA.EXE
C:\WINDOWS\STCLOADER.EXE

Adware.180solutions/ZangoSearch
C:\Program Files\Zango\zango.exe
C:\Program Files\Zango\zango.PIF
C:\Program Files\Zango

Adware.180solutions/Seekmo
C:\Program Files\Seekmo\seekmohook.dll
C:\Program Files\Seekmo

Torjan.SecondThoughtInstaller
C:\WINDOWS\INSTALLER\ID53.EXE

Trojan.Unclassified/NTNut32
C:\WINDOWS\SYSTEM32\NTNUT32.EXE


-------------------------------------------------------------------------------------------------------------------

;*******************************************************************************
*********************************************************************************
*******************
ANALYSIS: 2008-04-07 11:16:38
PROTECTIONS: 1
MALWARE: 11
SUSPECTS: 1
;*******************************************************************************
*********************************************************************************
*******************
PROTECTIONS
Description Version Active Updated
;===============================================================================
=================================================================================
===================
Norton Internet Security 2006 2006 Yes Yes
;===============================================================================
=================================================================================
===================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===============================================================================
=================================================================================
===================
00020302 adware/ncase Adware No 0 Yes No c:\program files\180solutions
00020302 adware/ncase Adware No 0 Yes No c:\windows\fleok
00020302 adware/ncase Adware No 0 Yes No c:\program files\180searchassistant
00020302 adware/ncase Adware No 0 Yes No c:\program files\180search assistant
00020302 adware/ncase Adware No 0 Yes No c:\windows\180ax.exe
00020302 adware/ncase Adware No 0 Yes No c:\windows\didduid.ini
00020302 adware/ncase Adware No 0 Yes No c:\windows\salm.exe
00032724 adware/portalscan Adware No 0 Yes No c:\program files\stc
00048239 adware/adlogix Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5FA6752A-C4A0-4222-88C2-928AE5AB4966}
00048498 adware/topconvert Adware No 1 Yes No c:\windows\updatetc.exe
00065442 adware/tubby Adware No 0 Yes No c:\windows\system32\wer8274.dll
00096188 spyware/searchcentrix Spyware No 1 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4E1075F4-EEC4-4a86-ADD7-CD5F52858C31}
00106761 adware/123mania Adware No 0 Yes No c:\windows\system32\sipspi32.dll
00106761 adware/123mania Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622CC208-B014-4FE0-801B-874A5E5E403A}
00106761 adware/123mania Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651C7C-E812-44A2-A9AC-B467A2233E7D}
00106761 adware/123mania Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9C5B2F29-1F46-4639-A6B4-828942301D3E}
00125073 spyware/fastsearchweb Spyware No 1 Yes No c:\windows\system32\shdocpe.dll
00135099 adware/powerstrip Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965A592F-8EFA-4250-8630-7960230792F1}
00184042 adware/startpage.aco Adware No 0 Yes No c:\windows\system32\ntnut32.exe
00217430 adware/surfassistant Adware No 0 Yes No HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b}
;===============================================================================
=================================================================================
===================
SUSPECTS
Sent Location آ
;===============================================================================
=================================================================================
===================
Yes C:\WINDOWS\SYSTEM32\WMSDKNS.EXE آ
;===============================================================================
=================================================================================
===================
VULNERABILITIES
Id Severity Description آ
;===============================================================================
=================================================================================
===================
;===============================================================================
=================================================================================
===================


---------------------------------------------------------------------------------------------------------------------


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:32 PM, on 4/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wmsdkns.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\R-RAM\RRAM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\wmsdkns.exe,
O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ReleaseRAM] C:\Program Files\R-RAM\RRAM.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Popup-Ad-Shield] C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 11441 bytes


-------------------------------------------------------------------------------------------------------------------


That's it... Now I will await someone to HELP!!!!

Thanks again,


jdphx
  • 0

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#2
andrewuk

andrewuk

    Trusted Helper

  • Malware Removal
  • 5,297 posts
Hi jdphx

welcome to geekstogo :)

sorry to keep you waiting. lets do a deeper scan of your machine for me to analyse.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

you may need to post the logs over 2 replies to ensure all the information is posted.

andrewuk
  • 0

#3
jdphx

jdphx

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts
Hi Andrew,


And thanks for the reply! Before I do as you suggest...
I have some more info that MAY change your idea.

I have my Norton's set up to run a weekly scan.

I ran Norton's immediately after the computer became
infected. Nothing. However with this "weekly" scan, it
showed up with 5 different viruses. I continued as advised,
and then restarted my computer. Now all SEEMS to be
resolved.

Shall I continue as you say, or run a fresh HiJackThis?

Perhaps I am already "resolved"???

Thanks again,

jdphx
  • 0

#4
andrewuk

andrewuk

    Trusted Helper

  • Malware Removal
  • 5,297 posts
Hi jdphx

if you feel all your issues are resolved, and you are not detecting any odd behaviour from your machine and your security programs are not picking up any infections then it is your call :)

but, i can do a quick check if you just put up a new hijackthis log.

andrewuk
  • 0

#5
jdphx

jdphx

    Member

  • Topic Starter
  • Member
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  • 16 posts
Andrew,



I would feel better with a "quick look".
Below is a fresh HiJackThis log.

Also, is there any advantafe to keeping
all of the antispyware programs from
the forum "do this first" page?

Seems I have quite a few... Plus just
purchased SpyEraser, and don't want
to duplicate or lessen effectiveness.

Thanks again!!

jdphx

LOGFILE

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:13 PM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\R-RAM\RRAM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {15651c7c-e812-44a2-a9ac-b467a2233e7d} - (no file)
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {622cc208-b014-4fe0-801b-874a5e5e403a} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {9c5b2f29-1f46-4639-a6b4-828942301d3e} - (no file)
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O2 - BHO: (no name) - {ffff0001-0002-101a-a3c9-08002b2f49fb} - (no file)
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ReleaseRAM] C:\Program Files\R-RAM\RRAM.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Popup-Ad-Shield] C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10969 bytes
  • 0

#6
andrewuk

andrewuk

    Trusted Helper

  • Malware Removal
  • 5,297 posts
looks like you have had an infection that has been doing the rounds recently, but, indeed, it seems to have mostly gone now.

so, lets do a couple of scans to clear away the remnants that will have been left behind and then we will pull down that fuller scan of your machine just to be sure.

the scans will likely take 2 hours, quite possibly much longer. so just let them run.


====STEP 1====
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


====STEP 2====
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


====STEP 3====
i see you have SUPERantispyware on your machine. so we will make sure it is updated and do a scan.

Double-click the SUPERantispyware icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

====STEP 4====
Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.


In your next reply could i see:
1. the malwarebytes log
2. the SUPERantispyware log
3. the 2 DSS logs (there may only be one log though)

The text from these files may exceed the maximum post length for this forum. Hence, you may need to post the information over 2 or more posts.

andrewuk
  • 0

#7
jdphx

jdphx

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts
Here you go!!!

DSS gave me two files, but when I tried to
save the "extra" file... I somehow lost it???


Thanks in advance!!


jdphx

-------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.11
Database version: 619

Scan type: Full Scan (C:\|)
Objects scanned: 150485
Time elapsed: 42 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 5
Files Infected: 46

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15651c7c-e812-44a2-a9ac-b467a2233e7d} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{622cc208-b014-4fe0-801b-874a5e5e403a} (Adware.123Mania) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c5b2f29-1f46-4639-a6b4-828942301d3e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ffff0001-0002-101a-a3c9-08002b2f49fb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000250-0320-4dd4-be4f-7566d2314352} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13197ace-6851-45c3-a7ff-c281324d5489} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e1075f4-eec4-4a86-add7-cd5f52858c31} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5dafd089-24b1-4c5e-bd42-8ca72550717b} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5fa6752a-c4a0-4222-88c2-928ae5ab4966} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8674aea0-9d3d-11d9-99dc-00600f9a01f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{965a592f-8efa-4250-8630-7960230792f1} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765728274} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fc3a74e5-f281-4f10-ae1e-733078684f3c} (Fake.Dropped.Malware.Renos) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\zango (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\seekmo (Adware.180Solutions) -> Quarantined and deleted successfully.
C:\Program Files\stc (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK (Fake.Dropped.Malware) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP503\A0020834.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\stc\csv5p070.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Program Files\Sysmnt\Ssmgr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\FLEOK\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000090.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\avifile32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avisynthex32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\aviwrap32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\bjam.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\browserad.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cdsm32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\changeurl_30.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msa64chk.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msapasrc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mspphe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\123messenger.per (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssvr.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ntnut.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\saiemod.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\salm.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\shdocpl.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\swin32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\updatetc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\voiceip.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winsb.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSIXU.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSNSA32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\shdocpe.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SIPSPI32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WER8274.DLL (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\180ax.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\2020search2.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\apphelp32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asferror32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\asycfilt32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\athprxy32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvaa32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ati2dvag32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\audiosrv32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\autodisc32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\licencia.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\telefonos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\textos.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winfrun32.bin (Malware.Trace) -> Quarantined and deleted successfully.

--------------------------------------------------------------------------------------------------------------------

SUPERAntiSpyware Scan Log
Generated 04/12/2008 at 06:17 PM

Application Version : 3.6.1000

Core Rules Database Version : 3437
Trace Rules Database Version: 1429

Scan type : Complete Scan
Total Scan Time : 01:37:32

Memory items scanned : 590
Memory threats detected : 0
Registry items scanned : 6008
Registry threats detected : 0
File items scanned : 118629
File threats detected : 1

Rogue.LiveSecurityCenter-Trace
C:\WINDOWS\DEFAULT.HTM

-------------------------------------------------------------------------------------------------------------

Deckard's System Scanner v20071014.68
Run by Michael Imes on 2008-04-12 21:12:45
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
11: 2008-04-13 04:12:48 UTC - RP505 - Deckard's System Scanner Restore Point
10: 2008-04-12 11:02:11 UTC - RP504 - System Checkpoint
9: 2008-04-11 10:01:20 UTC - RP503 - Software Distribution Service 3.0
8: 2008-04-10 10:13:26 UTC - RP502 - System Checkpoint
7: 2008-04-09 10:00:16 UTC - RP501 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-04-07 13:27:38 UTC - RP495 - Geeks to go Point


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Michael Imes.exe) ----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:49 PM, on 4/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\R-RAM\RRAM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Michael Imes\Desktop\dss.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Michael Imes.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ReleaseRAM] C:\Program Files\R-RAM\RRAM.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Popup-Ad-Shield] C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10252 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 ELhid (EL hid Service) - c:\windows\system32\drivers\elhid.sys <Not Verified; Intel Corporation; Intel® Quick Resume Technology>
R1 ELkbd (EL KB Service) - c:\windows\system32\drivers\elkbd.sys <Not Verified; Intel Corporation; Intel® Quick Resume Technology>
R1 ELmon (EL Monitor Service) - c:\windows\system32\drivers\elmon.sys <Not Verified; Intel Corporation; Intel® Quick Resume Technology>
R1 ELmou (EL Mouse Service) - c:\windows\system32\drivers\elmou.sys <Not Verified; Intel Corporation; Intel® Quick Resume Technology>
R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>

S3 DSproct - c:\program files\dell support\gtaction\triggers\dsproct.sys <Not Verified; GTek Technologies Ltd.; processt>
S3 PCAMPR5 (PCAMPR5 NDIS Protocol Driver) - c:\windows\system32\pcampr5.sys (file missing)
S3 PLCNDIS5 (PLCNDIS5 NDIS Protocol Driver) - c:\windows\system32\plcndis5.sys <Not Verified; Intellon, Inc.; PCAUSA Rawether for Windows>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 ELService (Intel® Quick Resume technology) - c:\program files\intel\inteldh\intel® quick resume technology drivers\elservice.exe <Not Verified; Intel Corporation; Intel® Quick Resume Technology>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-11 13:04:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-04-11 07:45:52 562 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Michael Imes.job
2008-04-06 14:25:35 352 --a------ C:\WINDOWS\Tasks\Uniblue SpyEraser.job
2008-04-05 22:13:41 512 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Norton QuickScan - Michael Imes.job


-- Files created between 2008-03-12 and 2008-04-12 -----------------------------

2008-04-12 13:51:39 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\Malwarebytes
2008-04-12 13:51:30 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-12 13:51:29 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-04-07 11:58:31 0 d-------- C:\Program Files\Trend Micro
2008-04-07 09:30:47 0 d-------- C:\Program Files\Panda Security
2008-04-07 07:29:07 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-04-07 07:29:03 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-04-07 07:29:03 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\SUPERAntiSpyware.com
2008-04-07 07:28:43 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-04-07 06:37:18 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\Grisoft
2008-04-07 06:37:09 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-04-06 14:10:43 0 d-------- C:\Documents and Settings\All Users\Application Data\Uniblue
2008-04-06 14:10:42 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\Uniblue
2008-04-06 14:10:36 0 d-------- C:\Program Files\Uniblue
2008-04-05 21:55:24 0 dr-h----- C:\Documents and Settings\Michael Imes\Recent
2008-03-26 10:07:39 0 d-------- C:\WINDOWS\system32\Adobe
2008-03-20 09:07:42 78024 --a------ C:\Documents and Settings\Michael Imes\Application Data\GDIPFONTCACHEV1.DAT
2008-03-13 09:41:03 0 d--hs---- C:\WINDOWS\CSC


-- Find3M Report ---------------------------------------------------------------

2008-04-12 21:14:00 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-08 17:34:17 0 d-------- C:\Program Files\Common Files
2008-04-08 17:32:08 0 d-------- C:\Program Files\Symantec
2008-04-08 12:56:38 0 d-------- C:\Program Files\GemMaster
2008-04-08 12:56:09 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-08 12:55:21 0 d-------- C:\Program Files\Common Files\AOL
2008-04-05 21:52:23 0 d-------- C:\Program Files\CLSetup07
2008-04-03 17:15:18 0 d-------- C:\Program Files\Norton Internet Security
2008-03-26 10:08:41 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\Macromedia
2008-03-26 10:08:04 0 d-------- C:\Documents and Settings\Michael Imes\Application Data\Adobe
2008-03-21 10:16:20 13224 --a------ C:\Documents and Settings\Michael Imes\Application Data\wklnhst.dat
2008-03-03 20:50:13 0 d-------- C:\Program Files\eMusic Download Manager


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [08/07/2006 10:54 PM]
"SigmatelSysTrayApp"="stsystra.exe" [07/24/2006 09:20 AM C:\WINDOWS\stsystra.exe]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [09/08/2005 04:20 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [02/11/2008 05:22 PM]
"ReleaseRAM"="C:\Program Files\R-RAM\RRAM.exe" [08/11/2003 12:05 PM]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe" [08/11/2003 01:07 AM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [08/11/2005 03:30 PM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [03/12/2007 06:30 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [12/11/2007 10:56 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [12/11/2007 12:10 PM]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" []
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 02:25 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 04:00 AM]
"Popup-Ad-Shield"="C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe" [08/06/2004 02:53 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 09:24 AM]
"Uniblue SpyEraser"="C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" [01/29/2008 08:52 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme
"DisableTaskMgr"=1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=1 (0x1)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellHelp]
C:\Dell\DellHelp\DellHelp.exe /c

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMXLauncher]
C:\Program Files\Dell\Media Experience\DMXLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EA Core]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
AutoRun\command- E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0af-afc4-11db-ad84-0019d121c1ae}]
AutoRun\command- G:\StormF1.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0b0-afc4-11db-ad84-0019d121c1ae}]
AutoRun\command- F:\StormF1.exe

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-04-12 21:14:50 ------------
  • 0

#8
andrewuk

andrewuk

    Trusted Helper

  • Malware Removal
  • 5,297 posts
looks that that took out the remnants of the infection you had, and some others that were lurking there :)

in this post we will fix your file assocations, scan a suspicious looking file and remove some other potential threats, and do a final scan.

firstly a question: did you disable the Task Manager? i.e. when you press ctrl alt delete did you mean for the Task Manager not to come up?

====STEP 1====
click on Start, click on Run
copy and paste the following in bold in the open window and then click OK
"%userprofile%\desktop\dss.exe" /daft
This will open up Deckard's File Association Tool
  • Click on the Scan button.
  • Select everything it is displaying there
  • Click the Fix button.
  • Then rescan with DAFT again - it should say now that "All associations are OK"
  • Close DAFT if you receive that message. This means that it is fixed now.


====STEP 2====
Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0af-afc4-11db-ad84-0019d121c1ae}
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0b0-afc4-11db-ad84-0019d121c1ae}
    Purity
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


====STEP 3====
Jotti File Submission:

Please go to Jotti's malware scan
Copy and paste the following file path into the "File to upload & scan"box on the top of the page:
C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe

Click on the submit button

Please post the results of the scan in your next reply.

If Jotti is busy, try the same atVirustotal


====STEP 4====
Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


In your next reply could i see:
1. the answer to the question on the Task Manager
2. the OTMoveIT log
3. the jotti log
4. the kaspersky log
5. a new hijackthis log

The text from these files may exceed the maximum post length for this forum. Hence, you may need to post the information over 2 or more posts.

andrewuk
  • 0

#9
jdphx

jdphx

    Member

  • Topic Starter
  • Member
  • PipPip
  • 16 posts
I was stopped at Step 1


When I cut and paste the code and enter it says

"Windows cannot find....."


So from here?
  • 0

#10
andrewuk

andrewuk

    Trusted Helper

  • Malware Removal
  • 5,297 posts
replace Step 1 with the following and then go on and do the other steps:

Please download DAFT and save it to your desktop:
  • Double-click the daft.exe icon.
  • Click on the Scan button.
  • Select everything it is displaying there
  • Click the Fix button.
  • Then rescan with DAFT again - it should say now that "All associations are OK"
  • Close DAFT if you receive that message. This means that it is fixed now.

andrewuk
  • 0

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#11
jdphx

jdphx

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I did NOT intentionally disable Task Manager.


The Logs:

---------------------------------------------------------------------------------------------------------------

< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0af-afc4-11db-ad84-0019d121c1ae} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0af-afc4-11db-ad84-0019d121c1ae}\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0b0-afc4-11db-ad84-0019d121c1ae} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae05c0b0-afc4-11db-ad84-0019d121c1ae}\\ deleted successfully.
< Purity >

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 04132008_100532

-----------------------------------------------------------------------------------------------------------------

Jotti came up

Status: OK

All scans: "Found Nothing"


log did not save??

-------------------------------------------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER REPORTKASPERSKY ONLINE SCANNER REPORT
Sunday, April 13, 2008 1:29:50 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build
2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/04/2008
Kaspersky Anti-Virus database records: 702086


Scan Settings
Scan using the following antivirus databaseextended
Scan Archivestrue
Scan Mail Basestrue

Scan TargetMy Computer
C:\
D:\
E:\
F:\

Scan Statistics
Total number of scanned objects121619
Number of viruses found0
Number of infected objects0
Number of suspicious objects0
Duration of the scan process00:53:43

Infected Object NameVirus NameLast Action
C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f
Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\Confid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\Content.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\Privacy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\Restrict.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common
Client\WebHist.log Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Symantec\HPPAppActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Symantec\HPPHomePageActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application
Data\Symantec\LiveUpdate\2008-04-13_Log.ALUSchedulerSvc.LiveUpdate Object
is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked
skipped

C:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local
Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet
Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped


C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked
skipped

C:\Documents and Settings\Michael Imes\Application
Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is
locked skipped

C:\Documents and Settings\Michael Imes\Application
Data\Symantec\PendingAlertsQueue.log Object is locked skipped

C:\Documents and Settings\Michael Imes\Cookies\index.dat Object is locked
skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook
Express\Folders.dbx Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook
Express\Inbox.dbx Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook
Express\Offline.dbx Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook
Express\Pop3uidl.dbx Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Michael Imes\Local
Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Michael Imes\Local
Settings\Temp\Perflib_Perfdata_bf8.dat Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Temp\~DF83DA.tmp
Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Temp\~DF916B.tmp
Object is locked skipped

C:\Documents and Settings\Michael Imes\Local Settings\Temporary Internet
Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Michael Imes\NTUSER.DAT Object is locked skipped


C:\Documents and Settings\Michael Imes\ntuser.dat.LOG Object is locked
skipped

C:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked
skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object
is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object
is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object
is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked
skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object
is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log
Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object
is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log
Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log
Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log
Object is locked skipped

C:\Program Files\Norton Internet Security\Norton
AntiVirus\Savrt\0234NAV~.TMP Object is locked skipped

C:\Program Files\Norton Internet Security\Norton
AntiVirus\Savrt\0740NAV~.TMP Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is
locked skipped

C:\System Volume
Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP505\change.log
Object is locked skipped

C:\WINDOWS\CSC\00000001 Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{5141E4D2-4389-4F03-8E8C-0DA8DFFBB1A1}.crmlog
Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked
skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\IntelDH.evt Object is locked skipped

C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked
skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked
skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked
skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked
skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked
skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

--------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:37:28 PM, on 4/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\R-RAM\RRAM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070120
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ReleaseRAM] C:\Program Files\R-RAM\RRAM.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Popup-Ad-Shield] C:\Program Files\Popup-Ad-Shield\Popup-Ad-Shield.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10097 bytes
  • 0

#12
andrewuk

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log did not save??

looks ok :)

Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr
    Purity
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

In your next reply could i see:
1. the OTMoveIT log
2. whether you can now get into your Task Manager (press ctrl alt delete)
3. some idea of how your machine is running now

andrewuk
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#13
jdphx

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< HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr >
Registry value HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr >
Registry value HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr deleted successfully.
< Purity >

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 04132008_140214


------------------------------------------------------------------------------------------------------------------------------

Task Manager is BACK!!

Computer is running great now!!!

Any advise on which of the programs downloaded
for this work, that I should keep??

Thanks again!
  • 0

#14
andrewuk

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Hi jdphx

congratulations, your logs are clean :)

in this post we will clear away the fix tools, reset your restore points (there will be infections lurking in there) and i will leave you with some ideas on how to enhance the protection of your machine against future infection.

Any advise on which of the programs downloaded
for this work, that I should keep??

we will deal with that in this post :)


====STEP 1====
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
you can clear away the other tools we used in this fix


====STEP 2====
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

Instructions with screenshots to help is http://www.f-secure..../sfc_dis1.shtml

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/kb/310405


====AND FINALLY====
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein


andrewuk
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#15
jdphx

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Thank you very much!!!

I think you can consider my situation RESOLVED!!!


Thanks again,

jdphx
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