Then go to the recovery tab and place check marks next to everything in there and have spybot remove them.
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Follow these steps to uninstall Combofix and tools used in the removal of malware
- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
Also delete\uninstall anything that we used that is left over.
Then your log is clean of malware.
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Now let's fix those cd\dvd drives.
First, we need to backup your registry:
Please go to Start > Run
Paste in the following line:regedit /e c:\registrybackup.reg
Click OK.
It won't appear to be doing anything, that's normal.
Your mouse pointer may turn to an hour glass for a minute.
Please continue when it no longer has the hour glass
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Let's have you uninstall the DVD-Drive and then have you reboot and let windows reinstall the drivers for it. To do this, do the following:
- Go to START-->RUN and type devmgmt.msc
- In the new window that appears, click the + symbol next to CD/DVD-ROM Drives.
- Locate the drive in question and right-click it and choose UNINSTALL.
- Once it's finishing uninstalling, reboot your computer.
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If after rebooting you are still having problems, try the following:
Click Start then Run and type regedit...click "Ok"
In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}
Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose Export. Name this file "filters" and save it to your desktop. This file can be deleted when it is determined it is no longer needed.
In the right pane, if either UpperFilters or LowerFilters are present, right click on it and choose Delete...accept the deletion. Delete both if they are both present.
Close Registry Editor and reboot.
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If after doing that your drive still doesn't show up, please download CDGone from HERE. Once it's downloaded, extract the files to your desktop and open the READ ME FIRST.TXT file and follow the instructions there.
Post back with how things are going after doing the above.
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Let me know if that fixes the Cd drive issue.
Edited by kahdah, 12 April 2008 - 06:41 AM.