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Virus Cryp-Tap-2 [RESOLVED]


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#1
elliemae

elliemae

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I put this in a different forum and they told me to come to this forum. So here is my problem

PC-cillin found the Cryp_Tap-2 in a C:\WINDOWS\system32\vtstu.dll and it could not quarantine it or delete it. I went into safe mode and deleted the file and emptied the Recycle Bin. When I restarted my PC it would boot up and act like everything was fine. I thought my PC was fixed. Then, everything went away and all I had was the wallpaper. I could not do anything. So I restarted PC and again it did the exact same thing. So I got out my XP cd and did a recovery console or so I thought. When my PC rebooted it did exactly the same thing. What am I doing wrong or do I kiss my HD goodbye?
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#2
Rorschach112

Rorschach112

    Ralphie

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Hello

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
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#3
elliemae

elliemae

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Now, when I restart my PC I get this error:

EXPLORER:EXE - Drive Not Ready
The drive is not ready for use; its door may be open. Please check Drive A; and make sure that a disk is inserted and that the drive door is closed.

I then get three options

CANCEL TRY AGAIN CONTINUE


Now I cannot get to my desktop.
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#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Can you log into your account and post the ComboFix log ?
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#5
elliemae

elliemae

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So far I have NOT been able to get on my PC. It boots, goes to the desktop and immediately everything goes away BUT the wallpaper. I cannot click on anything. The ONLY thing I can do is shutdown the computer bu using Ctrl +Alt+ Delete.

I just don't understand how this happened!!! PC-cillin showed NOTHING was in/on my PC. The problem only started after i rebooted my PC.
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#6
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
It doesn't work from Safe Mode either ?

If not, reboot your PC, keep pressing F8, click on Last Known Good Configuration

Let me know how that goes
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#7
elliemae

elliemae

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COMBO FIX Report

ComboFix 08-04-08.4 - Peggy 2008-04-11 15:33:50.1 - NTFSx86
Running Wrom: AFXISHJEXXIMQZUIVOTQNQEMSFDULHPQQWOYIYZUNNYCGPKYLEJG
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Peggy Doyle\Application Data\inst.exe
C:\Documents and Settings\Peggy Doyle\Start Menu\Programs\Outerinfo
C:\Documents and Settings\Peggy\Application Data\inst.exe
C:\WINDOWS\system32\qomjjih.dll
C:\WINDOWS\system32\rttss.ini
C:\WINDOWS\system32\rttss.ini2
C:\WINDOWS\system32\ssttr.dll
C:\WINDOWS\system32\utstv.ini
C:\WINDOWS\system32\utstv.ini2

.
((((((((((((((((((((((((( Files Created from 2008-03-11 to 2008-04-11 )))))))))))))))))))))))))))))))
.

2008-04-09 17:12 . 2004-08-04 07:00 13,463,552 --a--c--- C:\WINDOWS\system32\dllcache\hwxjpn.dll
2008-04-09 17:09 . 2008-04-09 17:09 749 -rah----- C:\WINDOWS\WindowsShell.Manifest
2008-04-09 17:09 . 2008-04-09 17:09 749 -rah----- C:\WINDOWS\system32\wuaucpl.cpl.manifest
2008-04-09 17:09 . 2008-04-09 17:09 749 -rah----- C:\WINDOWS\system32\sapi.cpl.manifest
2008-04-09 17:09 . 2008-04-09 17:09 749 -rah----- C:\WINDOWS\system32\ncpa.cpl.manifest
2008-04-09 17:09 . 2008-04-09 17:09 488 -rah----- C:\WINDOWS\system32\logonui.exe.manifest
2008-04-08 19:26 . 2008-04-09 16:45 <DIR> d-------- C:\Program Files\SpyHunter
2008-04-08 09:42 . 2006-08-25 11:12 3,014,656 --a------ C:\pccmain.exe
2008-04-07 22:12 . 2004-08-04 07:00 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2008-04-07 21:52 . 2008-04-07 23:37 1,355 --a------ C:\WINDOWS\imsins.BAK
2008-04-07 19:39 . 2008-04-07 14:16 <DIR> dr------- C:\Documents and Settings\All Users.WINDOWS.0\Documents
2008-04-07 19:33 . 2008-04-08 07:05 <DIR> d-------- C:\WINDOWS.0
2008-04-07 15:07 . 2007-10-20 10:44 1,999,577 --a------ C:\Trojan_Guarder_Gld.exe
2008-04-07 15:06 . 2008-04-07 15:08 41,595 --a------ C:\UD PI.EXE
2008-04-07 14:19 . 2008-04-07 14:14 <DIR> d--h----- C:\Documents and Settings\-\Templates
2008-04-07 14:19 . 2008-04-07 19:39 <DIR> dr------- C:\Documents and Settings\-\Start Menu
2008-04-07 14:19 . 2008-04-07 14:19 <DIR> dr-h----- C:\Documents and Settings\-\SendTo
2008-04-07 14:19 . 2008-04-07 14:19 <DIR> dr-h----- C:\Documents and Settings\-\Recent
2008-04-07 14:19 . 2008-04-07 19:39 <DIR> d--h----- C:\Documents and Settings\-\PrintHood
2008-04-07 14:19 . 2008-04-07 19:39 <DIR> d--h----- C:\Documents and Settings\-\NetHood
2008-04-07 14:19 . 2008-04-07 14:19 <DIR> dr------- C:\Documents and Settings\-\My Documents
2008-04-07 14:19 . 2008-04-11 15:40 <DIR> d--h----- C:\Documents and Settings\-\Local Settings
2008-04-07 14:19 . 2008-04-07 14:19 <DIR> dr------- C:\Documents and Settings\-\Favorites
2008-04-07 14:19 . 2008-04-08 09:42 <DIR> d-------- C:\Documents and Settings\-\Desktop
2008-04-07 14:19 . 2008-04-08 09:01 <DIR> d--hs---- C:\Documents and Settings\-\Cookies
2008-04-07 14:19 . 2008-04-07 14:38 <DIR> d---s---- C:\Documents and Settings\-\Application Data\Microsoft
2008-04-07 14:19 . 2008-04-07 19:39 <DIR> dr-h----- C:\Documents and Settings\-\Application Data
2008-04-07 14:19 . 2008-04-11 00:28 786,432 --ah----- C:\Documents and Settings\-\NTUSER.DAT
2008-04-07 14:16 . 2008-04-07 14:16 <DIR> d--hs---- C:\Documents and Settings\All Users.WINDOWS.0\DRM
2008-04-07 14:14 . 2008-04-07 14:14 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2008-04-06 21:57 . 2008-04-06 21:57 <DIR> d-------- C:\Program Files\Cool MP3 Splitter
2008-04-06 20:26 . 2008-04-06 20:26 <DIR> d-------- C:\Program Files\MP3SPLITTER
2008-04-06 20:19 . 2008-04-06 20:19 <DIR> d-------- C:\Program Files\Cool Mp3 Splitter Joiner
2008-04-06 19:27 . 2008-04-06 19:43 751 --a------ C:\WINDOWS\oregon.ini
2008-04-06 06:29 . 2008-04-06 06:29 <DIR> d-------- C:\Program Files\The Learning Company
2008-04-05 17:50 . 2008-04-05 17:51 <DIR> d-------- C:\Program Files\VSO
2008-04-05 17:32 . 2008-04-05 17:38 <DIR> d-------- C:\Documents and Settings\Peggy\Application Data\DivX
2008-04-05 17:29 . 2008-04-05 17:31 <DIR> d-------- C:\Program Files\DivX
2008-04-03 12:16 . 2008-04-04 13:44 <DIR> d-------- C:\WINDOWS\system32\NtmsData
2008-03-23 11:39 . 2008-03-23 11:39 251 --a------ C:\WINDOWS\MarbleJongg.ini
2008-03-17 05:12 . 2008-04-08 17:26 277,746 --a------ C:\WINDOWS\setupapi.old
2008-03-17 05:12 . 2008-03-17 05:12 47,360 --a------ C:\WINDOWS\system32\drivers\pcouffin.sys
2008-03-17 05:12 . 2008-03-17 05:23 47,360 --a------ C:\Documents and Settings\Peggy\Application Data\pcouffin.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-11 05:28 786,432 ---ha-w C:\Documents and Settings\-\NTUSER.DAT
2008-04-08 17:59 --------- d-----w C:\Documents and Settings\Peggy\Application Data\Azureus
2008-04-08 00:48 --------- d-----w C:\Program Files\EPSON Print CD
2008-04-07 23:33 --------- d-----w C:\Program Files\Hidden Expedition Titanic
2008-04-07 23:32 --------- d-----w C:\Documents and Settings\Peggy\Application Data\Vso
2008-04-07 19:38 --------- d-s---w C:\Documents and Settings\-\Application Data\Microsoft
2008-04-06 02:33 --------- d-----w C:\Program Files\MagicISO
2008-04-06 02:30 --------- d-----w C:\Program Files\GameHouse
2008-04-05 22:50 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-03 22:10 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\DVD Shrink
2008-03-17 10:40 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Spybot - Search & Destroy
2008-03-17 10:01 --------- d-----w C:\Program Files\DVDFab Platinum 3
2008-03-17 03:48 --------- d-----w C:\Documents and Settings\Peggy\Application Data\Yahoo!
2008-03-17 03:48 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Yahoo!
2008-03-17 03:46 --------- d-----w C:\Documents and Settings\Peggy\Application Data\Corel
2008-03-17 03:46 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Corel
2008-03-17 03:43 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\Borland
2008-03-17 03:35 --------- d-----w C:\Program Files\Yahoo!
2008-03-09 23:35 --------- d-----w C:\Documents and Settings\Peggy\Application Data\PlayFirst
2008-03-09 23:35 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\PlayFirst
2008-03-09 23:20 --------- d-----w C:\Documents and Settings\Peggy\Application Data\Twilight Games
2008-03-09 23:20 --------- d-----w C:\Documents and Settings\All Users.WINDOWS\Application Data\{A047F26D-4602-4aaf-ACE7-F6F2ECEC34F9}
2008-03-09 21:38 --------- d-----w C:\Program Files\CCleaner
2008-03-07 00:50 --------- d-----w C:\Program Files\Azureus
2008-02-22 16:31 691,545 ----a-w C:\WINDOWS\unins000.exe
2008-02-21 02:05 9,464 ----a-w C:\WINDOWS\system32\drivers\cdralw2k.sys
2008-02-21 02:05 9,336 ----a-w C:\WINDOWS\system32\drivers\cdr4_xp.sys
2008-02-21 02:05 43,528 ----a-w C:\WINDOWS\system32\drivers\PxHelp20.sys
2008-02-11 03:15 --------- d-----w C:\Program Files\Real
2007-08-31 19:17 774,144 ----a-w C:\Program Files\RngInterstitial.dll
2007-06-10 20:13 47,360 ----a-w C:\Documents and Settings\Peggy Doyle\Application Data\pcouffin.sys
1999-04-30 21:00 98,304 ----a-w C:\Program Files\internet explorer\plugins\UPjpeg.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B668B33A-8A4B-4313-ADE6-036D66CB36C5}]
C:\WINDOWS\system32\vtstu.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OE"="C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe" [2006-08-18 13:06 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2006-08-03 06:12 577536 C:\WINDOWS\soundman.exe]
"EPSON Stylus Photo R220 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.exe" [2005-03-09 05:00 98304]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 04:00 132496]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-09-23 18:08 185632]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2006-10-23 01:48 40048]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" [2006-08-25 11:25 3112960]
"SpyHunter"="" []

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"tscuninstall"="C:\WINDOWS\system32\tscupgrd.exe" [2004-08-04 07:00 44544]

C:\Documents and Settings\Peggy Doyle\Start Menu\Programs\Startup\
ToggleMINIMIZE.lnk - C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe [2007-05-24 15:30:43 143360]

C:\Documents and Settings\Peggy\Start Menu\Programs\Startup\
ToggleMINIMIZE.lnk - C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe [2007-05-24 15:30:43 143360]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^Audible Download Manager.lnk]
backup=C:\WINDOWS\pss\Audible Download Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users.WINDOWS^Start Menu^Programs^Startup^HPAiODevice(hp psc 700 series) - 1.lnk]
backup=C:\WINDOWS\pss\HPAiODevice(hp psc 700 series) - 1.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AAWTray]
--a------ 2007-09-18 01:30 87392 C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2006-10-23 01:48 40048 C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
--a------ 2007-03-12 13:49 153136 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools]
--a------ 2007-08-29 10:09 171464 C:\Program Files\DAEMON Tools\daemon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dvd43]
--a------ 2006-05-22 13:26 694272 C:\Program Files\dvd43\dvd43_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus Photo R220 Series]
--a------ 2005-03-09 05:00 98304 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
--a------ 2007-03-09 18:53 153136 C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 18:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Azureus\\Azureus.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"=


*Newly Created Service* - WMIAPSRV
.
Contents of the 'Scheduled Tasks' folder
"2008-04-06 11:42:00 C:\WINDOWS\Tasks\Ad-Aware 2007.job"
- C:\PROGRA~1\Lavasoft\AD-AWA~1\AD-AWA~1.EXE
"2008-03-25 01:40:00 C:\WINDOWS\Tasks\Diskeeper Disk Defragmenter.job"
- C:\WINDOWS\system32\mmc.exe
.
**************************************************************************

catchme 0.3.1351 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-11 15:43:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\explorer.exe
-> C:\Program Files\Toggle\ToggleMINIMIZE\MinUtil.dll
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\PSIService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tsc.exe
.
**************************************************************************
.
Completion time: 2008-04-11 15:47:26 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-11 20:47:18
Pre-Run: 17,568,706,560 bytes free
Post-Run: 17,516,924,928 bytes free
.
2008-03-12 08:01:51 --- E O F ---



HIJACK THIS Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:18 PM, on 4/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {B668B33A-8A4B-4313-ADE6-036D66CB36C5} - C:\WINDOWS\system32\vtstu.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: ToggleMINIMIZE.lnk = C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1188061977453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188061968031
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 4884 bytes



And thanks for the startup tip as you can see it worked so I could get the scans!!!!!!!!!!!!
  • 0

#8
Rorschach112

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Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: (no name) - {B668B33A-8A4B-4313-ADE6-036D66CB36C5} - C:\WINDOWS\system32\vtstu.dll (file missing)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan. Check all the boxes and click Start Scan
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Reboot and post a new HijackThis log and tell me how your PC is running
  • 0

#9
elliemae

elliemae

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Malwarebytes' Anti-Malware 1.11
Database version: 615

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 109337
Time elapsed: 27 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thank you, my pc is running like its new!!!!
  • 0

#10
Rorschach112

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Post a new HijackThis log there
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#11
elliemae

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:57:06 AM, on 4/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamtrayctrl.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OE.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\SoftwareDistribution\Download\28607bd02fc0f9c734f452e4f2666652\update\update.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: ToggleMINIMIZE.lnk = C:\Program Files\Toggle\ToggleMINIMIZE\ToggleMINIMIZE.exe
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1188061977453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188061968031
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: MBAMService - Malwarebytes - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 5423 bytes
  • 0

#12
Rorschach112

Rorschach112

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Your logs are clean ! We need to do a few things

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image


You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#13
elliemae

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OK, I have done everything you said needed done.

[b]* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here


Well, when I tried to go to that site I got an ISP driver error.


I always use Firefox browser and I update Windows, it is on Automatic update. But starting yesterday and even today it has tried numerous times to put these updates on my PC but have failed. Should I be worried? Here is the list.

Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Windows XP
Security Update for Windows XP (KB873339)
Critical Update for Windows XP (KB886185)
Security Update for Windows XP (KB885836)
Security Update for Windows XP (KB888302)
Security Update for Windows Messenger (KB887472)
Security Update for Windows XP (KB891781)
Security Update for Windows XP (KB885835)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB890859)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB896423)
Update for Windows XP (KB894391)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB900725)
Update for Windows XP (KB910437)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911927)
Security Update for Windows Media Player Plug-in (KB911564)
Security Update for Windows XP (KB911562)
Update for Windows XP (KB900485)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Update for Windows XP (KB922582)
Update for Windows XP (KB916595)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920685)
Update for Windows XP (KB920872)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB920213)
Update for Windows XP (KB930916)
Update for Windows XP (KB927891)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB935839)
Security Update for Windows Media Player 6.4 (KB925398)
Update for Windows XP (KB938828)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB933729)
Security Update for Outlook Express for Windows XP (KB941202)
Security Update for Windows XP (KB943460)
Update for Windows XP (KB942763)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB944653)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB945553)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for ActiveX Killbits for Windows XP (KB948881)
Windows Malicious Software Removal Tool - April 2008 (KB890830)

Edited by elliemae, 12 April 2008 - 01:10 PM.

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#14
Rorschach112

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I would go over to the Windows XP forum about that

It is not malware related

They can fix it for you


Any more questions ?
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#15
elliemae

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Nope, but thank you for your help!!!!!!!!!!! It was & is appreciated!!
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