[slick14564]

After removing some kind of Trojan virus with Norton antivirus I still have a black desktop that I am unable to change, as well as a flashing yellow triangle with pop-ups in the icon tray that keeps telling me I'm at risk, even after I removed the virus and activated Norton. I need to get rid of the yellow triangle and fix the desktop.

Here is my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 12:42:40 PM, on 4/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msole32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\ALEXAN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sqwire.co...age.php?aid=975
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,%SystemRoot%\System32\userinit.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "https://webmail.trin....edu/exchange/"); (C:\Documents and Settings\Alexander Randall\Application Data\Mozilla\Profiles\default\ivsjcyqd.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Alexander Randall\Application Data\Mozilla\Profiles\default\ivsjcyqd.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {B26D382C-BE63-4D37-8C5F-0EA54DB8DF24} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B26D382C-BE63-4D37-8C5F-0EA54DB8DF24} - (no file) (HKCU)
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe





Thank you

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After removing some kind of Trojan virus with Norton antivirus I still have a black desktop that I am unable to change, as well as a flashing yellow triangle with pop-ups in the icon tray that keeps telling me I'm at risk, even after I removed the virus and activated Norton. I need to get rid of the yellow triangle and fix the desktop.






Here is the adaware-se log

4-25-2005 2:16:17 PM - Scan started. (Custom mode)

Thanks for any help

Logfile removed: Incorrect logfile type.

Edited by Andy_veal, 26 April 2005 - 10:45 AM.

[slick14564]

After removing some kind of Trojan virus with Norton antivirus I still have a black desktop that I am unable to change, as well as a flashing yellow triangle with pop-ups in the icon tray that keeps telling me I'm at risk, even after I removed the virus and activated Norton. I need to get rid of the yellow triangle and fix the desktop.






Here is the adaware-se log

4-25-2005 2:16:17 PM - Scan started. (Custom mode)

Thanks for any help

Logfile removed: Incorrect logfile type.

Edited by Andy_veal, 26 April 2005 - 10:45 AM.

[slick14564]

I did the full scan, here is the result:



Ad-Aware SE Build 1.05
Logfile Created on:Monday, April 25, 2005 4:57:40 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R41 25.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
SearchMaid(TAC index:7):2 total references
Windows(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R40 20.04.2005
Internal build : 47
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 461235 Bytes
Total size : 1395231 Bytes
Signature data size : 1364710 Bytes
Reference data size : 30009 Bytes
Signatures total : 38921
Fingerprints total : 813
Fingerprints size : 29073 Bytes
Target categories : 15
Target families : 650

4-25-2005 4:55:07 PM Performing WebUpdate...

Installing Update...
Definitions File Loaded:
Reference Number : SE1R41 25.04.2005
Internal build : 48
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 462131 Bytes
Total size : 1397647 Bytes
Signature data size : 1367126 Bytes
Reference data size : 30009 Bytes
Signatures total : 39003
Fingerprints total : 816
Fingerprints size : 28835 Bytes
Target categories : 15
Target families : 650


4-25-2005 4:55:16 PM Success
Update successfully downloaded and installed.


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:29 %
Total physical memory:523248 kb
Available physical memory:147488 kb
Total page file size:1276912 kb
Available on page file:1026364 kb
Total virtual memory:2097024 kb
Available virtual memory:2046288 kb
OS:Microsoft Windows XP Professional Service Pack 2 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Write-protect system files after repair (Hosts file, etc.)
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Play sound at scan completion if scan locates critical objects


4-25-2005 4:57:40 PM - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 508
ThreadCreationTime : 4-25-2005 2:55:30 AM
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 556
ThreadCreationTime : 4-25-2005 2:55:32 AM
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 596
ThreadCreationTime : 4-25-2005 2:55:38 AM
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 640
ThreadCreationTime : 4-25-2005 2:55:39 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 652
ThreadCreationTime : 4-25-2005 2:55:39 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k DcomLaunch
ProcessID : 804
ThreadCreationTime : 4-25-2005 2:55:40 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 860
ThreadCreationTime : 4-25-2005 2:55:41 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 956
ThreadCreationTime : 4-25-2005 2:55:41 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1020
ThreadCreationTime : 4-25-2005 2:55:41 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1160
ThreadCreationTime : 4-25-2005 2:55:42 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1896
ThreadCreationTime : 4-25-2005 2:55:55 AM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [msole32.exe]
ModuleName : C:\WINDOWS\system32\msole32.exe
Command Line : "C:\WINDOWS\system32\msole32.exe"
ProcessID : 1996
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal


#:13 [support.exe]
ModuleName : C:\Program Files\Common Files\Dell\EUSW\Support.exe
Command Line : "C:\Program Files\Common Files\Dell\EUSW\Support.exe"
ProcessID : 2008
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal
FileVersion : 2, 1, 1, 0
ProductVersion : 1, 0, 0, 1
ProductName : Dell Support
CompanyName : Dell
FileDescription : Support
InternalName : Support
LegalCopyright : Copyright © 2002
OriginalFilename : Support.exe

#:14 [ccapp.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccApp.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ProcessID : 2016
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

#:15 [qttask.exe]
ModuleName : C:\Program Files\QuickTime\qttask.exe
Command Line : "C:\Program Files\QuickTime\qttask.exe" -atboottime
ProcessID : 2032
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:16 [ituneshelper.exe]
ModuleName : C:\Program Files\iTunes\iTunesHelper.exe
Command Line : "C:\Program Files\iTunes\iTunesHelper.exe"
ProcessID : 2040
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iTunesHelper Module
InternalName : iTunesHelper
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iTunesHelper.exe

#:17 [ctfmon.exe]
ModuleName : C:\WINDOWS\system32\ctfmon.exe
Command Line : "C:\WINDOWS\system32\ctfmon.exe"
ProcessID : 192
ThreadCreationTime : 4-25-2005 2:55:57 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:18 [ccproxy.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccProxy.exe"
ProcessID : 1092
ThreadCreationTime : 4-25-2005 2:57:13 AM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Network Proxy Service
InternalName : ccProxy
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccProxy.exe

#:19 [ccsetmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
ProcessID : 1692
ThreadCreationTime : 4-25-2005 2:57:13 AM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Settings Manager Service
InternalName : ccSetMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccSetMgr.exe

#:20 [cisvc.exe]
ModuleName : C:\WINDOWS\system32\cisvc.exe
Command Line : C:\WINDOWS\system32\cisvc.exe
ProcessID : 1704
ThreadCreationTime : 4-25-2005 2:57:13 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Content Index service
InternalName : cisvc.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cisvc.exe

#:21 [navapsvc.exe]
ModuleName : C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
Command Line : "C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe"
ProcessID : 1752
ThreadCreationTime : 4-25-2005 2:57:14 AM
BasePriority : Normal
FileVersion : 10.00.13
ProductVersion : 10.00.13
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Norton AntiVirus 2004 for Windows 98/ME/2000/XP Copyright © 2003 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

#:22 [savscan.exe]
ModuleName : C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
Command Line : "C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe"
ProcessID : 1868
ThreadCreationTime : 4-25-2005 2:57:14 AM
BasePriority : Normal

ProductVersion : 9.2
ProductName : Symantec AntiVirus AutoProtect
CompanyName : Symantec Corporation
FileDescription : Symantec AntiVirus Scanner
InternalName : SAVSCAN
LegalCopyright : Copyright © 2004 Symantec Corporation
OriginalFilename : SAVSCAN.EXE

#:23 [sndsrvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"
ProcessID : 1796
ThreadCreationTime : 4-25-2005 2:57:14 AM
BasePriority : Normal
FileVersion : 5.4.4.17
ProductVersion : 5.4
ProductName : Symantec Security Drivers
CompanyName : Symantec Corporation
FileDescription : Network Driver Service
InternalName : SndSrvc
LegalCopyright : Copyright 2002, 2003, 2004 Symantec Corporation
OriginalFilename : SndSrvc.exe

#:24 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 560
ThreadCreationTime : 4-25-2005 2:57:14 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:25 [symlcsvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"
ProcessID : 836
ThreadCreationTime : 4-25-2005 2:57:15 AM
BasePriority : Normal
FileVersion : 1, 8, 48, 77
ProductVersion : 1, 8, 48, 77
ProductName : Symantec Core Component
CompanyName : Symantec Corporation
FileDescription : Symantec Core Component
InternalName : symlcsvc
LegalCopyright : Copyright © 2003
OriginalFilename : symlcsvc.exe

#:26 [wanmpsvc.exe]
ModuleName : C:\WINDOWS\wanmpsvc.exe
Command Line : "C:\WINDOWS\wanmpsvc.exe"
ProcessID : 980
ThreadCreationTime : 4-25-2005 2:57:15 AM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:27 [ccevtmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
ProcessID : 1140
ThreadCreationTime : 4-25-2005 2:57:15 AM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

#:28 [symwsc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"
ProcessID : 1240
ThreadCreationTime : 4-25-2005 2:57:15 AM
BasePriority : Normal
FileVersion : 2005.1.2.20
ProductVersion : 2005.1
ProductName : Norton Security Center
CompanyName : Symantec Corporation
FileDescription : Norton Security Center Service
InternalName : SymWSC.exe
LegalCopyright : Copyright © 1997-2004 Symantec Corporation
OriginalFilename : SymWSC.exe

#:29 [ipodservice.exe]
ModuleName : C:\Program Files\iPod\bin\iPodService.exe
Command Line : "C:\Program Files\iPod\bin\iPodService.exe"
ProcessID : 2372
ThreadCreationTime : 4-25-2005 2:57:23 AM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iPodService Module
InternalName : iPodService
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iPodService.exe

#:30 [alg.exe]
ModuleName : C:\WINDOWS\System32\alg.exe
Command Line : C:\WINDOWS\System32\alg.exe
ProcessID : 3200
ThreadCreationTime : 4-25-2005 2:57:28 AM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:31 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : "cidaemon.exe" DownLevelDaemon "c:\program files\dell\support\ui\search\catalog.wci" 196672l 1704l
ProcessID : 2920
ThreadCreationTime : 4-25-2005 3:02:14 AM
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:32 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : "cidaemon.exe" DownLevelDaemon "c:\system volume information\catalog.wci" 196672l 1704l
ProcessID : 3804
ThreadCreationTime : 4-25-2005 3:02:15 AM
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:33 [netscp.exe]
ModuleName : C:\Program Files\Netscape\Netscape\Netscp.exe
Command Line : "C:\Program Files\Netscape\Netscape\Netscp.exe"
ProcessID : 4032
ThreadCreationTime : 4-25-2005 7:12:28 PM
BasePriority : Normal


#:34 [aim.exe]
ModuleName : C:\Program Files\AIM\aim.exe
Command Line : "C:\Program Files\AIM\aim.exe"
ProcessID : 3872
ThreadCreationTime : 4-25-2005 7:18:45 PM
BasePriority : Normal
FileVersion : 5.9.3702
ProductVersion : 5.9.3702
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

#:35 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 2556
ThreadCreationTime : 4-25-2005 8:54:49 PM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

#:36 [msmsgs.exe]
ModuleName : C:\Program Files\Messenger\msmsgs.exe
Command Line : "C:\Program Files\Messenger\msmsgs.exe" -Embedding
ProcessID : 1328
ThreadCreationTime : 4-25-2005 8:56:03 PM
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Windows Object Recognized!
Type : RegData
Data : explorer.exe, msmsgs.exe
Category : Vulnerability
Comment : Shell Possibly Compromised
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows nt\currentversion\winlogon
Value : Shell
Data : explorer.exe, msmsgs.exe

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 1


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 1



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

SearchMaid Object Recognized!
Type : File
Data : A0136237.dll
Category : Malware
Comment :
Object : C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP303\
FileVersion : 1, 2, 0, 0
ProductVersion : 1, 2, 0, 0
ProductName : TheLocalSearch Toolbar
FileDescription : TheLocalSearch Toolbar
InternalName : TheLocalSearch
LegalCopyright : Copyright 2002
OriginalFilename : tlsbar.dll


Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 2




Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

SearchMaid Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\policies\explorer\run
Value : notepad2.exe

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 1
Objects found so far: 3

5:10:24 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:12:44.189
Objects scanned:120735
Objects identified:3
Objects ignored:0
New critical objects:3


thanks again

[slick14564]

here is the new adaware log, I can now change my desktop but i still have the small yellow triangle in the icon tray, and it produces a fake microsoft warning and causes popups




Ad-Aware SE Build 1.05
Logfile Created on:Wednesday, April 27, 2005 3:14:03 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R41 25.04.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
None
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R41 25.04.2005
Internal build : 48
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 462131 Bytes
Total size : 1397647 Bytes
Signature data size : 1367126 Bytes
Reference data size : 30009 Bytes
Signatures total : 39003
Fingerprints total : 816
Fingerprints size : 28835 Bytes
Target categories : 15
Target families : 650


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Intel Pentium IV
Memory available:23 %
Total physical memory:523248 kb
Available physical memory:115692 kb
Total page file size:1276912 kb
Available on page file:991344 kb
Total virtual memory:2097024 kb
Available virtual memory:2046852 kb
OS:Microsoft Windows XP Professional Service Pack 2 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Write-protect system files after repair (Hosts file, etc.)
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Play sound at scan completion if scan locates critical objects


4-27-2005 3:14:03 PM - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 488
ThreadCreationTime : 4-26-2005 4:47:13 PM
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 536
ThreadCreationTime : 4-26-2005 4:47:15 PM
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 580
ThreadCreationTime : 4-26-2005 4:47:20 PM
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 624
ThreadCreationTime : 4-26-2005 4:47:20 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 636
ThreadCreationTime : 4-26-2005 4:47:20 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k DcomLaunch
ProcessID : 788
ThreadCreationTime : 4-26-2005 4:47:22 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 844
ThreadCreationTime : 4-26-2005 4:47:22 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 936
ThreadCreationTime : 4-26-2005 4:47:22 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1004
ThreadCreationTime : 4-26-2005 4:47:22 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1140
ThreadCreationTime : 4-26-2005 4:47:23 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1852
ThreadCreationTime : 4-26-2005 4:47:34 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:12 [msole32.exe]
ModuleName : C:\WINDOWS\system32\msole32.exe
Command Line : "C:\WINDOWS\system32\msole32.exe"
ProcessID : 1976
ThreadCreationTime : 4-26-2005 4:47:35 PM
BasePriority : Normal


#:13 [support.exe]
ModuleName : C:\Program Files\Common Files\Dell\EUSW\Support.exe
Command Line : "C:\Program Files\Common Files\Dell\EUSW\Support.exe"
ProcessID : 1984
ThreadCreationTime : 4-26-2005 4:47:35 PM
BasePriority : Normal
FileVersion : 2, 1, 1, 0
ProductVersion : 1, 0, 0, 1
ProductName : Dell Support
CompanyName : Dell
FileDescription : Support
InternalName : Support
LegalCopyright : Copyright © 2002
OriginalFilename : Support.exe

#:14 [ccapp.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccApp.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ProcessID : 1992
ThreadCreationTime : 4-26-2005 4:47:35 PM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client User Session
InternalName : ccApp
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccApp.exe

#:15 [qttask.exe]
ModuleName : C:\Program Files\QuickTime\qttask.exe
Command Line : "C:\Program Files\QuickTime\qttask.exe" -atboottime
ProcessID : 2012
ThreadCreationTime : 4-26-2005 4:47:36 PM
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:16 [ituneshelper.exe]
ModuleName : C:\Program Files\iTunes\iTunesHelper.exe
Command Line : "C:\Program Files\iTunes\iTunesHelper.exe"
ProcessID : 2020
ThreadCreationTime : 4-26-2005 4:47:36 PM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iTunesHelper Module
InternalName : iTunesHelper
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iTunesHelper.exe

#:17 [ctfmon.exe]
ModuleName : C:\WINDOWS\system32\ctfmon.exe
Command Line : "C:\WINDOWS\system32\ctfmon.exe"
ProcessID : 152
ThreadCreationTime : 4-26-2005 4:47:36 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:18 [ccproxy.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccProxy.exe"
ProcessID : 1564
ThreadCreationTime : 4-26-2005 4:48:41 PM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Network Proxy Service
InternalName : ccProxy
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccProxy.exe

#:19 [ccsetmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
ProcessID : 1592
ThreadCreationTime : 4-26-2005 4:48:41 PM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Settings Manager Service
InternalName : ccSetMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccSetMgr.exe

#:20 [cisvc.exe]
ModuleName : C:\WINDOWS\system32\cisvc.exe
Command Line : C:\WINDOWS\system32\cisvc.exe
ProcessID : 1608
ThreadCreationTime : 4-26-2005 4:48:41 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Content Index service
InternalName : cisvc.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cisvc.exe

#:21 [navapsvc.exe]
ModuleName : C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
Command Line : "C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe"
ProcessID : 668
ThreadCreationTime : 4-26-2005 4:48:41 PM
BasePriority : Normal
FileVersion : 10.00.13
ProductVersion : 10.00.13
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Norton AntiVirus 2004 for Windows 98/ME/2000/XP Copyright © 2003 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

#:22 [savscan.exe]
ModuleName : C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
Command Line : "C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe"
ProcessID : 1724
ThreadCreationTime : 4-26-2005 4:48:42 PM
BasePriority : Normal

ProductVersion : 9.2
ProductName : Symantec AntiVirus AutoProtect
CompanyName : Symantec Corporation
FileDescription : Symantec AntiVirus Scanner
InternalName : SAVSCAN
LegalCopyright : Copyright © 2004 Symantec Corporation
OriginalFilename : SAVSCAN.EXE

#:23 [sndsrvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"
ProcessID : 436
ThreadCreationTime : 4-26-2005 4:48:42 PM
BasePriority : Normal
FileVersion : 5.4.4.17
ProductVersion : 5.4
ProductName : Symantec Security Drivers
CompanyName : Symantec Corporation
FileDescription : Network Driver Service
InternalName : SndSrvc
LegalCopyright : Copyright 2002, 2003, 2004 Symantec Corporation
OriginalFilename : SndSrvc.exe

#:24 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k imgsvc
ProcessID : 1312
ThreadCreationTime : 4-26-2005 4:48:42 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:25 [symlcsvc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"
ProcessID : 1572
ThreadCreationTime : 4-26-2005 4:48:43 PM
BasePriority : Normal
FileVersion : 1, 8, 48, 77
ProductVersion : 1, 8, 48, 77
ProductName : Symantec Core Component
CompanyName : Symantec Corporation
FileDescription : Symantec Core Component
InternalName : symlcsvc
LegalCopyright : Copyright © 2003
OriginalFilename : symlcsvc.exe

#:26 [wanmpsvc.exe]
ModuleName : C:\WINDOWS\wanmpsvc.exe
Command Line : "C:\WINDOWS\wanmpsvc.exe"
ProcessID : 912
ThreadCreationTime : 4-26-2005 4:48:43 PM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:27 [ccevtmgr.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
ProcessID : 1040
ThreadCreationTime : 4-26-2005 4:48:43 PM
BasePriority : Normal
FileVersion : 2.1.6.3
ProductVersion : 2.1.6.3
ProductName : Common Client
CompanyName : Symantec Corporation
FileDescription : Common Client Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright © 2000-2003 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

#:28 [symwsc.exe]
ModuleName : C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Command Line : "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"
ProcessID : 1116
ThreadCreationTime : 4-26-2005 4:48:44 PM
BasePriority : Normal
FileVersion : 2005.1.2.20
ProductVersion : 2005.1
ProductName : Norton Security Center
CompanyName : Symantec Corporation
FileDescription : Norton Security Center Service
InternalName : SymWSC.exe
LegalCopyright : Copyright © 1997-2004 Symantec Corporation
OriginalFilename : SymWSC.exe

#:29 [ipodservice.exe]
ModuleName : C:\Program Files\iPod\bin\iPodService.exe
Command Line : "C:\Program Files\iPod\bin\iPodService.exe"
ProcessID : 2432
ThreadCreationTime : 4-26-2005 4:48:53 PM
BasePriority : Normal
FileVersion : 4.7.1.30
ProductVersion : 4.7.1.30
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iPodService Module
InternalName : iPodService
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iPodService.exe

#:30 [alg.exe]
ModuleName : C:\WINDOWS\System32\alg.exe
Command Line : C:\WINDOWS\System32\alg.exe
ProcessID : 2640
ThreadCreationTime : 4-26-2005 4:48:54 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:31 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : "cidaemon.exe" DownLevelDaemon "c:\program files\dell\support\ui\search\catalog.wci" 196672l 1608l
ProcessID : 2036
ThreadCreationTime : 4-26-2005 4:49:17 PM
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:32 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : "cidaemon.exe" DownLevelDaemon "c:\system volume information\catalog.wci" 196672l 1608l
ProcessID : 308
ThreadCreationTime : 4-26-2005 4:49:18 PM
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:33 [aim.exe]
ModuleName : C:\Program Files\AIM\aim.exe
Command Line : "C:\Program Files\AIM\aim.exe"
ProcessID : 3476
ThreadCreationTime : 4-26-2005 6:29:32 PM
BasePriority : Normal
FileVersion : 5.9.3702
ProductVersion : 5.9.3702
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

#:34 [wisptis.exe]
ModuleName : C:\WINDOWS\system32\WISPTIS.EXE
Command Line : "C:\WINDOWS\system32\WISPTIS.EXE" -Embedding
ProcessID : 1764
ThreadCreationTime : 4-27-2005 4:58:07 PM
BasePriority : High
FileVersion : 1.0.2201.0 (xpsp1.020820-1800)
ProductVersion : 1.0.2201.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Microsoft Tablet PC Platform Component
InternalName : WISPTIS.EXE
LegalCopyright : Copyright © 1998-2002 Microsoft Corporation.
OriginalFilename : WISPTIS.EXE

#:35 [netscp.exe]
ModuleName : C:\Program Files\Netscape\Netscape\Netscp.exe
Command Line : "C:\Program Files\Netscape\Netscape\Netscp.exe"
ProcessID : 2308
ThreadCreationTime : 4-27-2005 6:15:47 PM
BasePriority : Normal


#:36 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 2696
ThreadCreationTime : 4-27-2005 7:13:54 PM
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

#:37 [msmsgs.exe]
ModuleName : C:\Program Files\Messenger\msmsgs.exe
Command Line : "C:\Program Files\Messenger\msmsgs.exe" -Embedding
ProcessID : 2256
ThreadCreationTime : 4-27-2005 7:13:57 PM
BasePriority : Normal
FileVersion : 4.7.3001
ProductVersion : Version 4.7.3001
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
1 entries scanned.
New critical objects:0
Objects found so far: 0


3:28:43 PM Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:14:39.635
Objects scanned:118172
Objects identified:0
Objects ignored:0
New critical objects:0

[slick14564]

here is the active scan report:



Incident Status Location

Adware:Adware/nCase No disinfected Windows Registry
Adware:Adware/KeenValue No disinfected C:\WINDOWS\system32\drivers\etc\hosts.bho
Adware:Adware/BrowserAid No disinfected C:\WINDOWS\mwsvm.exe
Adware:Adware/CWS No disinfected Windows Registry
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Alexander Randall\Favorites\Insurance\Auto Insurance.url
Adware:Adware/BlueScreenWarningNo disinfected Windows Registry
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Alexander Randall\Favorites\Insurance\Auto Insurance.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Alexander Randall\Favorites\Insurance\Health Insurance.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Alexander Randall\Favorites\Insurance\Home Insurance.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Alexander Randall\Favorites\Insurance\Travel Insurance.url
Adware:Adware/Apropos No disinfected C:\Documents and Settings\dad's office\My Documents\Data\Data\popinstlite.exe
Adware:Adware/Apropos No disinfected C:\Documents and Settings\Default User\My Documents\Data\Data\popinstlite.exe
Adware:Adware/Apropos No disinfected C:\Documents and Settings\Default User\My Documents\Data\popinstlite.exe
Adware:Adware/Minibug No disinfected C:\Program Files\AIM\Sysfiles\WxBug.EXE
Adware:Adware/WinTools No disinfected C:\WINDOWS\frsk.exe
Adware:Adware/BrowserAid No disinfected C:\WINDOWS\mwsvm.exe
Adware:Adware/KeenValue No disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.bho
Adware:Adware/Popuper No disinfected C:\WINDOWS\SYSTEM32\intmonp.exe





thanks!