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anti-virus program is not allowing the file to ope

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    New Member

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When I try to open a file in MS Office 2003, I get the following message:

You may be encountering this message because an anti-virus program is not allowing the file to open. This can be caused by one of two conditions. Either the anti-virus program needs to be updated (due to a compatibility problem with this application) or there is a virus in the file but the anti-virus program cannot properly remove or process the virus it has found.

I cannot find a solution to this problem, Please Help!
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    Malware Expert

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Two questions (or possibly three...):

Were you able to open an Office file without a prob before?

Which antivirus are you running, and have you tried first shutting it down, then trying to open the file??
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