[Linda68]

I downloaded a new IE7 update, but I am still receiving the cryptographic service error (it is started and is configured to start in msconfig). However, I think this is a Microsoft problem, not a virus related / malware problem. I believe there is a free hotfix for it, but I think you may have to call in to get it.

Linda

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Here is the article
http://support.micro...kb/822798/en-us

I was going to try this...until I saw how long it was.
I noticed we renamed some of the folders / files it refers to.

[Linda68]

Here is the article
http://support.micro...kb/822798/en-us

I was going to try this...until I saw how long it was.
I noticed we renamed some of the folders / files it refers to.

[JSntgRvr]

Here is the article
http://support.micro...kb/822798/en-us

I was going to try this...until I saw how long it was.
I noticed we renamed some of the folders / files it refers to.

That is the batch file I sent you with most of these methods. If you run that batch file, would you be a ble to see which files or folders are missing? Also collect the data on any error message. I will do some more research on this.

[JSntgRvr]

Run the enclosed batchfile and post its report.

[Linda68]

Good Morning, here's the report.


! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
Asynchronous REG_DWORD 0x0
Impersonate REG_DWORD 0x0
DllName REG_EXPAND_SZ crypt32.dll
Logoff REG_SZ ChainWlxLogoffEvent

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
Asynchronous REG_DWORD 0x0
Impersonate REG_DWORD 0x0
DllName REG_EXPAND_SZ cryptnet.dll
Logoff REG_SZ CryptnetWlxLogoffEvent

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
DLLName REG_SZ cscdll.dll
Logon REG_SZ WinlogonLogonEvent
Logoff REG_SZ WinlogonLogoffEvent
ScreenSaver REG_SZ WinlogonScreenSaverEvent
Startup REG_SZ WinlogonStartupEvent
Shutdown REG_SZ WinlogonShutdownEvent
StartShell REG_SZ WinlogonStartShellEvent
Impersonate REG_DWORD 0x0
Asynchronous REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
DLLName REG_SZ wlnotify.dll
Logon REG_SZ SCardStartCertProp
Logoff REG_SZ SCardStopCertProp
Lock REG_SZ SCardSuspendCertProp
Unlock REG_SZ SCardResumeCertProp
Enabled REG_DWORD 0x1
Impersonate REG_DWORD 0x1
Asynchronous REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
Asynchronous REG_DWORD 0x0
DllName REG_EXPAND_SZ wlnotify.dll
Impersonate REG_DWORD 0x0
StartShell REG_SZ SchedStartShell
Logoff REG_SZ SchedEventLogOff

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
Logoff REG_SZ WLEventLogoff
Impersonate REG_DWORD 0x0
Asynchronous REG_DWORD 0x1
DllName REG_EXPAND_SZ sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
DLLName REG_SZ WlNotify.dll
Lock REG_SZ SensLockEvent
Logon REG_SZ SensLogonEvent
Logoff REG_SZ SensLogoffEvent
Safe REG_DWORD 0x1
MaxWait REG_DWORD 0x258
StartScreenSaver REG_SZ SensStartScreenSaverEvent
StopScreenSaver REG_SZ SensStopScreenSaverEvent
Startup REG_SZ SensStartupEvent
Shutdown REG_SZ SensShutdownEvent
StartShell REG_SZ SensStartShellEvent
PostShell REG_SZ SensPostShellEvent
Disconnect REG_SZ SensDisconnectEvent
Reconnect REG_SZ SensReconnectEvent
Unlock REG_SZ SensUnlockEvent
Impersonate REG_DWORD 0x1
Asynchronous REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
Asynchronous REG_DWORD 0x0
DllName REG_EXPAND_SZ wlnotify.dll
Impersonate REG_DWORD 0x0
Logoff REG_SZ TSEventLogoff
Logon REG_SZ TSEventLogon
PostShell REG_SZ TSEventPostShell
Shutdown REG_SZ TSEventShutdown
StartShell REG_SZ TSEventStartShell
Startup REG_SZ TSEventStartup
MaxWait REG_DWORD 0x258
Reconnect REG_SZ TSEventReconnect
Disconnect REG_SZ TSEventDisconnect

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
DLLName REG_SZ wlnotify.dll
Logon REG_SZ RegisterTicketExpiredNotificationEvent
Logoff REG_SZ UnregisterTicketExpiredNotificationEvent
Impersonate REG_DWORD 0x1
Asynchronous REG_DWORD 0x1

[JSntgRvr]

Windows Genuine Advantage key is missing.

Please run the MGA Diagnostic Tool and post back the report it shall produce:

• Download MGADiag to your desktop.
• Double-click on MGADiag.exe to launch the program
• Click "Continue"
• Ensure that the "Windows" tab is selected (it should be by default).
• Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
• Paste the MGA Diagnostic Report back here in your next reply.

[Linda68]

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-84RBB-GR4G7-MJ6JC
Windows Product Key Hash: SHTTvDmWv/7qGjNvg7auRZUoLiQ=
Windows Product ID: 55274-644-3972563-23111
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {6301D3FF-2146-408E-A21B-C93D1D0645A7}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: N/A, hr = 0x80004005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_E2AD56EA-338-8009_E2AD56EA-339-800b0001_16E0B333-89-80004005
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Professional with FrontPage - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.2180]
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.2180]
File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.2180]

[JSntgRvr]

Seems that your copy of Windows is not validated, thus marked as non-genuine.

See if you have this option:

Start->All Programs->Accessories->System Tools->Activate Windows.

Let me know the outcome

[Linda68]

THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!
It works perfectly...and faster than ever!!!!!!!!!!!
I reinstalled Windows Live Mesenger and made sure I selected "NO" to TOOLBARS!!
I'll definitely look into NOD32
JSntgRvr, you are a true geek...and I mean that in a very complimentary fashion.

Linda

[JSntgRvr]

Hi, Linda68.

Congratulations.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK..

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

Follow these steps to uninstall Combofix and tools used in the removal of malware

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  

Create a Restore point (If the above process fails):

• Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
• In the System Restore dialog box, click Create a restore point, and then click Next.
• Type a description for your restore point, such as "After Cleanup", then click Create.

Remember to remove MyPoppy and Browny files and folders.

Download OtCleanIt from Here. Run this program and follow the prompts. It will remove some of the remnants tools we used in the cleaning of the computer. A restart will be necessary.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

• Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  
• AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  
• SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  
• ZonedOut + IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  
• CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  
• Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
• Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  
• Read and follow the suggestions given at this web site by Miekiemoes http://users.telenet...prevention.html .

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

Best wishes!

[JSntgRvr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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