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Please HELP! Trojan Detected


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#1
rbhavsar

rbhavsar

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Hello,
I posted this in the wrong section before. But here it is...Also i saw the forum for removing malware. But i dont know by what specific virus im affected with. I know its trojan. Sorry Im new to this. Hope you can help..

I just bought this new HP laptop several months and now its infected with malware Trojan. A full scan on Windows defender shows that trojan is detected in some of the .dll files. I deleted 2 files on which it said trojan was detected. But next time I scanned on Windows Defender, some other .dll file showed up. Also scan on Bell Sympatico's Anti virus service, it shows no virus or spywares.
My laptop is very slow than before, and also internet explorer browsers keep opening and they take me to some random antivirus sites.

Please if you could tell me what to do in getting rid of this Trojan and make my laptop run as normal. I would really appreciate it.

Thanks in advance. Hope to hear from you guys soon.

Rounak
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#2
koko_crunch

koko_crunch

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Hello rbhavsar and welcome to Geeks to Go!

Sorry for the delay. We've been busy with logs. :)
I would very much like to help you but you must provide a HijackThis log first.

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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