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UPS Worldship problems


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#1
member217

member217

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UPS worldship is having a conflict with framework 2.0. What can I do to fix this? I installed Quickbooks Enterprise 8 and now UPS worldship will not open. It will not let me uninstall UPSworldship. It also come up with the following error: UPSna1msgr.exe has had a problem and needs to close.

Help!
Any help is grealy apprecaited, I would like to avoid wiping the computer.
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#2
Brob

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Having the same problem. Also with Quickbooks and All Orders. I think it has something to do with the .net framework. It looks like .net 2.0 and .net 3.0 got corrupted during the last windows update and crashed the programs. I have had 2 computers come down with this same problem in the last week.
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#3
jgohil

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Having the same problem.. Can't even seem to uninstall and reinstall .NET, much less UPS Worldship. Anybody know of a manual way to do this? Looks like Quickbooks at least put out an 'urgent' notification regarding this issue:

"...It turns out that the Microsoft update introduced a problem in the
.NET 2.0 Framework.
To resolve this issue, please do not uninstall and re-install
QuickBooks. We do not recommend this, as it will not address
the problem.

The best thing to do is to go to the source of the problem, so you
will need to remove and reinstall the .NET 2.0 Framework. To help
walk you through it, we have provided detailed instructions in our
QuickBooks Knowledge Base that provides some easy to follow steps and
also includes additional links to the Microsoft site:

http://support.quick...article/1009275

We are continuing to work on this issue and if we find out anything
new, we will be sure to let you know right away.
Thanks for your patience,
The QuickBooks Team "


If anybody has any suggestions until MS releases another 'fix' for their first 'fix' I'd love to hear them.

UPDATE:

The dotnetfx_cleanup_tool fixed all the problems. Just need to download and run it to remove a faulty .NET 2.0 and then re-install the .NET 2.0 SP1 Framework.


KEYWORDS: Quickbooks 2008 April 2008 Fix, UPS Worldship 10.0 April 2008 FIX

Edited by jgohil, 16 April 2008 - 12:57 PM.

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#4
Brob

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Thanks for the update, I will try this in the morning.
Has anyone heard word from Microsoft on this? It seems like they would try to fix it before too long.
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#5
SupportChick

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If you still need the answer to the (UPSNA1Msgr.exe) try giving the whole "UPS" folder full administrator privileges. It worked for me.
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