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Unable to open programs or internet


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#1
Misslizzibelle

Misslizzibelle

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Two days ago (after one of the teens) I was suddenly unable to open anything from the desktop or stat menu. I couldn't get firefox or ie going unless I opened it through an already saved page. When I was able to do that I found this site and fixed it

http://www.geekstogo...rams-t8598.html

using this

http://www.dougknox..../xp_exe_fix.zip

That took care of it, until last night when the computer was turned off. then on restart I couldn't get the internet open. I am using primus dsl. I also was back to being unable to open most stuff again. Through some fluke (or act of God??) after restarting the computer a few times and trying to use saved web pages I got connected, came back here ran the "doug knox " thing again and it is ok. FOR NOW I'm worried that if the comp is shut down again that the problem will return. I'm not exactly computer savvy. I have AVG free (although it did not open on it's own) and Spybot search and destroy. Should I run them? Is this caused by a virus or something? What do I do to permanetly fix this? Any help would be very appreciated.
Misslizzibelle
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#2
Artellos

Artellos

    Tech Secretary

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I Suggest you take your log to the malware doctors found in this forum.
Please make sure that you read this before posting anything in the malware forum.

If you're still having problems after the malware doctors declare your log clean feel free to post back here and we'll help you to the best of our knowledge! :)

Regards,
Olrik
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