I am wondering if my computer has spyware that I haven't been able to get rid of that may be causing this problem.
The system I have is Microsoft Windows XP Home Edition Version 2002 Service Pack 2
Computer has 1.59 GHz & 512 MB RAM
I also was wondering when starting my computer if there is some unnecessary programs that start up that wouldn't need to be running.
I have attached my Hijack this log & AVG Anti-Spyware - Scan Report
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:20 AM, on 4/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Money 2007\MNYCoreFiles\mnybbsvc.exe
C:\Program Files\AdwareAlert\AdwareAlert.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...er/fix_homepage
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft....k/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 7\SMSystemAnalyzer.exe"
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 7\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6CCE3920-3183-4B3D-808A-B12EB769DE12} (CSS Web Installer Class) - http://www.commandon...cabs/cssweb.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun....ows-i586-jc.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigne...p/view22rte.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.del...ll/gtdownde.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 7\IoloSGCtrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
--
End of file - 7476 bytes
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 11:13:26 AM 4/13/2008
+ Scan result:
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119102.exe -> Adware.Adstart : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119097.exe/EEF.dll -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119097.exe/SEF.dll -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119097.exe/eeu.exe -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119098.dll -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119099.dll -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119100.exe -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119101.exe -> Adware.Tradfic : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119096.dll -> Dropper.Miewer.b : Cleaned.
E:\System Volume Information\_restore{BCEC0136-1E6A-4C78-A425-7F1CCB28595D}\RP1368\A0119103.dll -> Not-A-Virus.Downloader.Win32.PopCap.a : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\[email protected][1].txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\2.qit -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\nelle_kruzel@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\[email protected][1].txt -> TrackingCookie.Coremetrics : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\3.qit -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\nelle_kruzel@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\4.qit -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\6.qit -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\nelle_kruzel@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\7.qit -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\8.qit -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\9.qit -> TrackingCookie.Webtrends : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Application Data\AdwareAlert\Quarantine\13-04-2008-07-29-02\0.qit -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Nelle Kruzel\Cookies\[email protected][2].txt -> TrackingCookie.Yieldmanager : Cleaned.
::Report end