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Random reboots


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#31
techpro5238

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The tests either run on the RAM or CPU. A 2 hour test would be enough time to turn up a memory fault.

All I read was the first post, and browsed through to see if Memtest was used as of late. I will look farther into this problem, and it's error codes. I don't just do malware removal (well not fully yet) :)

EDIT: As an extra note Arisme, can you please boot into Safe Mode and tell me if you experience the BSoD there. This could rule out whether it was a programme issue.

If it still goes on, can you please try some of The Skeptics advice about sfc /scannow or a repair install.

Thank you.

Regards,
Techpro5238

Edited by techpro5238, 18 April 2008 - 11:15 AM.

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#32
arisme

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Generally speaking technicians do not try to pinpoint the source of the problem because....

I understand. I have spent stints in tech support, and appreciate the limitations of an environment such as this.

1: Run System File Checker.

Have done several times since the reboot problem started. I start a scan without the CD inserted. If a replacement file is needed, SFC will ask for the CD, otherwise the progress bar will run to completion. This tells me whether one or more system file have been replaced.

I still have to find an SFC log that will tell me what was replaced, and better still, which files were checked.

2: XP repair. This is a process that I hardly ever use because many times you end up with more problems then you start with.

I share your reservations, and have some experience of failed repair consequences with systems other than XP. As a general approach, I prefer to track down the cause of a problem, and deal with it specifically.

I thank you, and all those who took an interest, very much for all your time and help. I had no idea of how to even begin to tackle the problem when I first posted it on the forum. Now I understand much more, and have several options to follow.

I am extremely grateful to you all.

Aris
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#33
arisme

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techpro5238,

As an extra note Arisme, can you please boot into Safe Mode and tell me if you experience the BSoD there. This could rule out whether it was a programme issue.

No problems. Booted into Safe Mode, ran a few of the available programs, rebooted back to full windows.

When opportunity presents itself, I shall try verifying the reduced driver set of Safe Mode to see if the faulty driver is part of that set. I will report back on that - probably tomorrow.

Aris
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