"found new hardware" alert problem
Posted 20 April 2008 - 08:38 PM
Posted 20 April 2008 - 08:43 PM
Click on Start then Run, type devmgmt.msc and press Enter.
Posted 20 April 2008 - 08:44 PM
Posted 20 April 2008 - 09:05 PM
"The hardware was not installed because the wizard cannot find the necessary software"
So how to I get it installed again??
Posted 20 April 2008 - 09:21 PM
I believe the only way you are going to resolve this is to Repair XP or restore it to factory state.
Page 19 of the PC Troubleshooting and Maintenance Guide I gave you the link to before, tells you how to run System Recovery from the hard drive. This might also be a good time to create a set of backup discs just in case. Do it before you run System Recovery. Instructions for doing it are also in the same guide.
Chose Standard Recovery, which is a Repair and leaves your files intact. You will have to install all Windows Updates again along with some software, notably Anti-virus or firewall.
Do you have your important data backed up? If not, do it now, before you run System Recovery. It works perfectly 99% of the time but if you're the 1% when it goes haywire, then your data may be gone.
Edited by Ztruker, 20 April 2008 - 10:19 PM.
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