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Needing more help! [RESOLVED]


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#1
flowerchild552008

flowerchild552008

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Just when I thought that everything was under control, Avast is finding malware. I'm not sure if these are false positives or the real thing because of the conditions when they were found.

1. Win32:Trat-D and Rootkit-gen were found while updating SuperAntiSpyware

2. Win32:CTX was found while attempting to download Panda to run a scan.

ATF cleaner was run successfully and I have included my Hijackthis log and Avast log. It would be wonderful if these are just false positives because of the downloads.

Thanks in advance for all your help. You are such a big help!

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:22:02 PM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Documents and Settings\Deb\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [IntelMeM] "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HelpCenter4.1] "C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" /P HelpCenter4.1
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Documents and Settings\Deb\Application Data\ROXIO\PhotoSuite4\Temp\ROXIO00000.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab55579.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {08D390AE-5101-4701-A89F-6C6DADCCC402} (MSN Photo Select Tool) - http://photos.msn.co....cab?10,0,910,0
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/...dy.cab55579.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab55579.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6C22D830-43CB-11D1-B5BD-00001A0027E0} (Luxent3DButtons) - http://www.saturnoff...nt3DButtons.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1123652287013
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/...mjolauncher.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-e7098a67a...ad/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/...ol.cab56649.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/...xy.cab55579.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.righ...l/java/RntX.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 14097 bytes

Avast Log:

3/15/2008 5:50:42 AM Deb 1524 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/15/2008 5:52:10 AM Deb 1524 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/15/2008 6:44:45 AM Deb 1568 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/15/2008 6:47:57 AM Deb 1568 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/15/2008 8:03:17 AM Deb 1512 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/15/2008 8:06:44 AM Deb 1512 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/15/2008 9:13:28 AM Deb 1564 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/15/2008 9:43:58 AM Deb 1608 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/15/2008 9:48:19 AM Deb 1608 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/16/2008 1:52:24 PM Deb 1628 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/16/2008 1:57:06 PM Deb 1628 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE (C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE) returning error, 00000005.
3/16/2008 3:18:35 PM Deb 1632 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/16/2008 3:22:49 PM Deb 1632 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/16/2008 3:31:24 PM Deb 1628 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\BroadJump\Client Foundation\CFD.exe (C:\Program Files\BroadJump\Client Foundation\CFD.exe) returning error, 00000005.
3/16/2008 3:35:24 PM Deb 1628 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Support.com\bin\tgcmd.exe (C:\Program Files\Support.com\bin\tgcmd.exe) returning error, 00000005.
3/16/2008 8:34:08 PM SYSTEM 1628 Function setifaceUpdatePackages() has failed. Return code is 0x20000011, dwRes is 20000011.
3/16/2008 8:34:10 PM SYSTEM 1628 An error has occured while attempting to update. Please check the logs.
3/26/2008 9:32:29 PM SYSTEM 1480 Sign of "Win32:TrojanSim [Tool]" has been found in "http://us2.download.comodo.com/securitytests/TrojanSimulator.zip\TrojanSimulator.exe" file.
4/11/2008 5:48:13 AM Deb 1640 Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\Program Files\BroadJump\Client Foundation\CFD.exe" file.
4/12/2008 4:34:22 AM Deb 1640 Sign of "Win32:Trat-D [Drp]" has been found in "C:\Documents and Settings\Deb\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\PROCESSLIST.BIN" file.
4/12/2008 4:36:19 AM Deb 1640 Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE" file.
4/12/2008 10:30:30 AM SYSTEM 1660 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak (C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak) returning error, 00000005.
4/12/2008 10:30:30 AM SYSTEM 1660 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst (C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst) returning error, 00000005.
4/14/2008 12:44:20 PM SYSTEM 1536 Sign of "Win32:Rootkit-gen [Rtk]" has been found in "C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP46\A0012148.EXE" file.
4/14/2008 1:12:04 PM SYSTEM 1536 Sign of "Win32:CTX" has been found in "http://acs.pandasoftware.com/activescan/cabs/as2guiie.cab\pskavs.dll" file.
4/14/2008 1:17:07 PM SYSTEM 1536 Sign of "Win32:CTX" has been found in "C:\Program Files\Panda Security\ActiveScan 2.0\SET95C.tmp" file.
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#2
Stamper19

Stamper19

    Trusted Helper

  • Retired Staff
  • 1,991 posts
Hi flowerchild,

Welcome to Geeks to Go!

My name is Stamper19 and I will be helping you with your Malware problem. During the course of our interactions please be sure to follow all instructions carefully, and ask questions if you are unsure of how to proceed at any point. :)

Looks like you are getting some false positives there, but lets dig a bit deeper and see whats hangin about.

----------------------------------------------------------------

Please download Deckard's System Scanner (DSS) to your Desktop.

  • Close all applications and windows.
  • Double-click on DSS.exe to run it, and follow the prompts.
  • The scan may take a minute. When the scan is complete, two text files will open - Main.txt and Extra.txt

Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Deckard's System Scanner to run and don't let your Antivirus delete it. (In this case, it may be better to temporary disable your Antivirus)

Post the main.txt and extra.txt from the C:\Deckard\System Scanner folder into your next reply.

----------------------------------------------------------------

Information to include in your next post:
  • main.txt and extra.txt from DSS

  • 0

#3
flowerchild552008

flowerchild552008

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Hi Stamper,

Thanks for your assistance. I downloaded and ran DSS however the only files that I got were Main.txt and a Hijackthis log. Do not see anything like Extra.txt. The two logs that were created are below:

eckard's System Scanner v20071014.68
Run by Deb on 2008-04-18 07:53:49
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 510 MiB (512 MiB recommended).


-- HijackThis (run as Deb.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:20 AM, on 4/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Deb\Desktop\dss.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\DOCUME~1\Deb\Desktop\Deb.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [IntelMeM] "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HelpCenter4.1] "C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" /P HelpCenter4.1
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Documents and Settings\Deb\Application Data\ROXIO\PhotoSuite4\Temp\ROXIO00000.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 11062 bytes

-- Files created between 2008-03-18 and 2008-04-18 -----------------------------

2008-04-18 06:36:47 45056 --a------ C:\WINDOWS\SnoopFreeDll.dll
2008-04-18 06:36:46 9472 --a------ C:\WINDOWS\system32\drivers\SnopFree.sys
2008-04-18 06:36:46 221184 --a------ C:\WINDOWS\SnoopFreeUI.exe <Not Verified; SnoopFree Software; SnoopFree Privacy Shield>
2008-04-18 06:36:38 90112 --a------ C:\WINDOWS\system32\SnoopFreeSvc.exe
2008-04-15 14:51:55 0 d-------- C:\fsaua.data
2008-04-14 13:16:54 0 d-------- C:\Program Files\Panda Security
2008-04-13 11:49:33 0 d-------- C:\Documents and Settings\Deb\Incomplete
2008-04-13 11:48:14 0 d-------- C:\Documents and Settings\Deb\Application Data\FrostWire
2008-04-13 11:47:09 0 d-------- C:\Program Files\FrostWire
2008-04-13 11:45:20 0 d-------- C:\Program Files\AskSBar
2008-04-12 10:22:11 0 d-------- C:\Documents and Settings\LocalService\Application Data\Webroot
2008-04-12 10:21:22 0 d-------- C:\Program Files\Webroot
2008-04-12 10:20:09 0 d-------- C:\Documents and Settings\Deb\Application Data\Webroot
2008-04-12 10:13:21 0 d-------- C:\Documents and Settings\All Users\Application Data\Webroot
2008-04-12 08:27:41 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-04-12 08:27:34 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-04-12 06:30:14 235008 --a------ C:\WINDOWS\UNBOC.EXE <Not Verified; COMODO; COMODO BOClean - Anti-Malware>
2008-04-12 06:30:13 208896 --a------ C:\WINDOWS\CMDLIC.DLL <Not Verified; COMODO; COMODO BOClean - AntiMalware>
2008-04-12 06:30:07 0 d-------- C:\Documents and Settings\All Users\Application Data\BOC425
2008-03-18 20:20:30 0 d-------- C:\Program Files\MSECache


-- Find3M Report ---------------------------------------------------------------

2008-04-18 07:53:31 0 d-------- C:\Documents and Settings\Deb\Application Data\MSN6
2008-04-17 08:14:42 0 d-------- C:\Program Files\Microsoft AntiSpyware
2008-04-16 22:47:41 10 --a------ C:\WINDOWS\popcinfo.dat
2008-04-12 06:29:49 0 d-------- C:\Program Files\COMODO
2008-04-12 05:05:53 0 d-------- C:\Program Files\SpywareBlaster
2008-04-07 16:21:05 0 d-------- C:\Documents and Settings\Deb\Application Data\Adobe
2008-03-16 16:24:07 0 d-------- C:\Program Files\Support.com
2008-03-16 16:20:50 0 d-------- C:\Documents and Settings\Deb\Application Data\Comodo
2008-03-16 16:18:39 0 d-------- C:\Program Files\FastAccessDSL
2008-03-15 09:44:20 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-03-15 08:16:19 0 d-------- C:\Documents and Settings\Deb\Application Data\SUPERAntiSpyware.com
2008-03-15 08:15:20 0 d-------- C:\Program Files\Common Files
2008-03-15 08:15:20 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-15 05:17:59 0 d-------- C:\Program Files\Symantec AntiVirus
2008-03-11 19:18:49 0 d-------- C:\Program Files\Java
2008-03-09 19:56:11 0 d-------- C:\Documents and Settings\Deb\Application Data\Grisoft
2008-02-20 22:22:15 0 d-------- C:\Program Files\Alwil Software
2008-02-20 22:11:57 0 d-------- C:\Program Files\LimeWire


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [10/14/2004 08:42 PM]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [09/03/2003 09:12 PM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [02/23/2005 05:19 PM]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [06/15/2005 05:24 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/15/2005 05:25 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/27/2004 05:50 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [07/27/2004 05:50 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 10:24 AM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" []
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [09/13/2003 09:36 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [03/29/2008 02:37 PM]
"HelpCenter4.1"="C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" [04/12/2007 08:59 PM]
"COMODO Firewall Pro"="C:\Program Files\COMODO\Firewall\cfp.exe" [03/16/2008 04:20 PM]
"BOC-425"="C:\PROGRA~1\Comodo\CBOClean\BOC425.exe" [08/08/2007 07:49 PM]
"SnoopFreeUI"="SnoopFreeUI.exe" [04/18/2008 06:36 AM C:\WINDOWS\SnoopFreeUI.exe]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [12/04/2007 11:28 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [11/30/2006 10:49 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 06:00 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [03/15/2008 09:44 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 4:15:54 AM]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [11/11/2004 12:59:36 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"LinkResolveIgnoreLinkInfo"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 03/15/2008 09:44 AM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"= C:\WINDOWS\system32\guard32.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\svcWRSSSDK]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"




-- End of Deckard's System Scanner: finished at 2008-04-18 07:59:24 ------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:55:20 AM, on 4/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Deb\Desktop\dss.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\DOCUME~1\Deb\Desktop\Deb.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [IntelMeM] "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HelpCenter4.1] "C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" /P HelpCenter4.1
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Documents and Settings\Deb\Application Data\ROXIO\PhotoSuite4\Temp\ROXIO00000.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 11062 bytes
  • 0

#4
Stamper19

Stamper19

    Trusted Helper

  • Retired Staff
  • 1,991 posts
Hi Flowerpower,

First, I see that you are running, or have previously installed, LimeWire. Although this application is not malware itself, the files downloaded with it are often a major source of infection. Hence, I strongly advise that it be removed. If you choose to do so, go to the Add/Remove Programs option in the Control Panel, and Uninstall LimeWire.

Otherwise I am not seeing much. Lets do a scan and see if it turns anything up.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#5
flowerchild552008

flowerchild552008

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 123 posts
Hi Stamper,

Well, we found something. I removed Limewire about a month ago but still see remnants when I do scans, etc. There isn't any sign of it when I look at programs or add/remove. Here is the log from the Kapersky scan. Funny thing, I haven't downloaded any screensavers. I only use the ones that came on the machine. I do see MyWay Search Assistant and I have removed that before. How does it keep coming back?

I really hate this stuff! These people should get a life instead of trying to make everyone else's difficult! Thanks for your help on this.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, April 18, 2008 11:16:50 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 19/04/2008
Kaspersky Anti-Virus database records: 714923
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 91238
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 01:54:21

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\comodo\Firewall Pro\cfplogdb.sdb Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Deb\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\Deb\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\Deb\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\Deb\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\Deb\Application Data\MSN6\UserData\{C99B1002-CDD4-01C6-0200-000066D09F1B}\favthumb.dbx Object is locked skipped
C:\Documents and Settings\Deb\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-4-18-2008( 9-4-19 ).LOG Object is locked skipped
C:\Documents and Settings\Deb\Application Data\Webroot\Spy Sweeper\Logs\080418090418.ses Object is locked skipped
C:\Documents and Settings\Deb\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Logs\Dfsr00005.log Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_44E4_2DC3_E42D_B856\dfsr.db Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_44E4_2DC3_E42D_B856\fsr.log Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_44E4_2DC3_E42D_B856\fsrtmp.log Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_44E4_2DC3_E42D_B856\tmp.edb Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\MSN\db30\dstarview-msn-com.sdf Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\Microsoft\Windows Live Contacts\[email protected]\real\members.stg Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\SupportSoft\DellSupportCenter\Deb\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Application Data\SupportSoft\HelpCenter4.1\Deb\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Temp\fdr10328.fdr Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Temp\~DF20.tmp Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Temp\~DF241.tmp Object is locked skipped
C:\Documents and Settings\Deb\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Deb\My Documents\My Downloads\PopularScreensaversSetup2.2.60.4.exe/mwsSetup.CommonCodebase.exe Infected: not-a-virus:AdTool.Win32.MyWebSearch.av skipped
C:\Documents and Settings\Deb\My Documents\My Downloads\PopularScreensaversSetup2.2.60.4.exe CAB: infected - 1 skipped
C:\Documents and Settings\Deb\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Deb\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS00D35766-3D0B-4A27-865E-9F6622248DF2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS01C22049-F109-47D3-8770-FEAB5422B629.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS053963F9-6F3B-4B2D-9B58-4144C5FD6F25.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS10F642A4-CB12-46E1-89F9-8EDA2827DDA6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS14FBCF44-FD9B-4CDD-8D9A-CB9B2D13F8E1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS16FE27C1-AE46-40DD-A0A3-E83AFF8B1497.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS19B697C8-11A8-49E7-A81A-F3D51CA032D3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1FC16655-6681-411E-818C-6B240CBB51EA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS288C7338-01C8-4EFB-8ECA-91D95CEF093B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2A288AB5-9C23-4C47-9AFC-CB10EBEB9089.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2BF3D407-1525-40E4-A07F-71035D633A19.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2DA8E33D-01A4-4908-9847-57ED55C0F684.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3010412F-2811-4702-8B24-D588433F5F61.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3158900F-7003-48E5-9A1C-86473AE0104C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS34E18CAE-8C28-4EBE-9AF9-96A0D887F456.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS36919587-76AD-4AFE-BCC3-99E8FB154FF2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3A72E382-987B-4A56-8917-C9927E82EF42.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS40A21054-C791-45B0-9971-1A641A400305.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS40BCBAAE-3C25-43F9-B785-6E1D1BB03872.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS43235FA8-F89D-43F6-9D08-8D5B4176B478.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS4E194378-64F6-4288-BB50-C302E95084FA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS50174F69-E343-4D99-B0AA-3030C2725AD8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5195A726-05AC-42FC-82E3-B1E5854AA883.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS526CEA6F-2502-42FC-8AD1-FE39EAD3C4FF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS52FD7FC2-7BA0-4009-8943-5318787F0E8B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS55B5280D-8280-4909-8E68-7D0978116709.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS56A59E93-532B-49AF-8068-E9B4A066C2A6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5706D1CF-D135-4734-924A-C8599FD3673B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS58CD8C3E-D5AB-45A8-BBFE-FA82091ED1FB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5938BF3A-55FB-46FF-A8D3-8E17885BFEE0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5CD446E8-45C3-48D4-8C08-08C31DF6388D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS617FA334-F2F1-4EE1-9338-24B928031F5B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6AE1D80C-87A5-4B98-88E6-96493AA91915.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6AE31510-5575-41A5-8788-5600F5D64275.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6C13324F-1235-4705-AB7C-C39C9EC63BDA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6D47CDDC-F165-4AE7-9B0F-76AFBC2AE3A4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6E1D7C9F-8B52-455F-A921-F8C84766A0F2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6EBBA475-6341-4C9E-B09D-34028C1D7565.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6F8711DF-8D2C-42AB-AED6-2B3AD2A5121B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS70FE0DBD-3FFB-4BE1-9FE2-6432CA50A8FA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS717DD3EF-1AF7-4DFF-8823-2D6819F3FDAC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS72A67A78-9997-4F50-8EF3-45125745FE04.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS73806C9F-6C9C-4174-BF18-9FC782ABAD8A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS73A3BD64-D697-41FA-8579-528D0E61D130.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS885226DB-92A5-44A4-8B07-85A36DAA6102.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS88974156-2EFD-4BE4-A8EE-79056E0D24D5.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS891927BA-9586-408A-B329-A8EB15D0E581.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8AAAE410-FA7A-4CA1-8822-7C96C0C69657.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8E14F35D-A37B-447B-9459-FD92AD0A4C60.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8E1C5AA4-5FF6-4157-A43F-4BD74BE2F243.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8F82B83A-C8B0-4C53-976F-54C96E97816B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS90171BC7-08FD-42AF-B08E-DC17F1D92ABF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS909B0D3D-7195-462D-88F6-4DDCB72DAE5A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9103EE26-B11E-4C83-8277-AD2D180C638C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS930196E2-B8E3-40F9-9246-45233FBD77AC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9334C2B3-1408-46B8-A03B-51AF3FE855A5.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS94659A81-2CFE-4AE3-8656-D407CF01A577.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS94709278-75CE-4C1C-9939-76B4C9D92256.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS94AF5210-D39C-4490-B490-F8349264152D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS95479174-913D-481D-AD0E-2A77D5450595.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS962228C5-BE9A-4F85-A619-D5989242E99E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9678C38B-9E90-44F3-954D-855A476B5076.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS97EF0022-E257-4657-8EEB-6DA599B44AEB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9986F537-DFCF-42D4-9B49-C20FF64ED75D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9C2E9EBF-8626-419B-B46F-316B869DD49C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9FB9D525-82D8-4A9B-A96D-610307D42007.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA4EFBC07-E3B9-4288-9D8A-3C75B2C392AA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA52D4B76-E107-4B81-950F-09AC52F2493A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAA362631-EFF7-40FF-A97E-AB37CF22AD47.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSACD30506-9BF7-4882-8395-1B42D603F5BF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAE50A407-C93F-4654-B00C-6511B3F96E11.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB1E6F877-403D-421E-88A8-81FFAA206FF1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB2405B8D-7CFC-46F3-BACB-72B9B7F7AFF7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB404D119-7C70-4B0D-87F1-53237851EAD2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB6CF60A6-E871-467A-B46A-F35625EFB361.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSC11731E6-90B7-414C-B709-9BD2C85597F8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSCD108277-5D56-448D-8375-DCBDEFDBFB48.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD09FF338-87F6-4734-BD2E-D11058E4333A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD38E1666-C717-45C8-86CB-5F95DF143657.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD699A567-3985-44A6-9CC1-CDB6B53EFE54.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD9C30C4C-67F8-46BB-A85C-ED07D5D1A7BF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSDC7AC4FE-4E21-4E87-B607-263BB483BF6A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSDE1EA68F-02E2-4826-905F-8EEEE55BD5A0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSE6C2FE7E-5956-4478-8E17-2961421BCA9E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSE98D7866-F8D6-4CE4-B774-B88AB4EE5E97.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSEABD7A2F-71E9-4612-9B60-89AD44C371CC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSEC6DE464-800C-4079-AF69-15569CD648D8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF2BEAC3D-1664-4AA6-9518-2FBAE9BAD63E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF422BB7E-F370-400E-9EA5-BC2E797827DD.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF4483881-AA88-4EFE-831C-94A9A38F47A3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSFCE130CC-9534-43F5-92E2-42A0A52B1B91.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\integ\avast.int Object is locked skipped
C:\Program Files\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\calendar.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\mail.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\market.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\market32.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\miadv.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\mibas.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\micd.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\printing.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\qos.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\themedef.mar Object is locked skipped
C:\Program Files\MSN\MSNCoreFiles\themedef32.mar Object is locked skipped
C:\Program Files\MSN\MsnInstaller\install.mar Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\Masters.const Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters.base Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP54\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\SnopFree.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\TEMP\Perflib_Perfdata_67c.dat Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Edited by flowerchild552008, 18 April 2008 - 10:58 PM.

  • 0

#6
Stamper19

Stamper19

    Trusted Helper

  • Retired Staff
  • 1,991 posts
Hi flowerchild,

Yeah, found some hints of minor adware. We'll clean that up and also get rid of the remnants of LimeWire that are on your system. Then we'll run one more scan to see if anything else is left.

----------------------------------------------------------------

Lets delete some ill mannered files.

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    C:\Documents and Settings\Deb\My Documents\My Downloads\PopularScreensaversSetup2.2.60.4.exe
    C:\Program Files\LimeWire
    C:\Documents and Settings\Deb\Application Data\LimeWire
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

----------------------------------------------------------------

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

----------------------------------------------------------------

Information to include in your next post:
  • Malwarebytes Log
  • Fresh HiJackThis Log

  • 0

#7
flowerchild552008

flowerchild552008

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 123 posts
Hi Stamper,

Ok, I ran all the above however I made an error in the OTMoveIt2 instructions. I clicked on MoveIt then clicked clean up. I re-ran and all the files we moved are gone. Sorry. The others ran fine. Here are the logs.

OTMoveIt

File/Folder C:\Documents and Settings\Deb\My Documents\My Downloads\PopularScreensaversSetup2.2.60.4.exe not found.
File/Folder C:\Program Files\LimeWire not found.
File/Folder C:\Documents and Settings\Deb\Application Data\LimeWire not found.

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 04192008_112524

Malwarebytes' Anti-Malware 1.11
Database version: 654

Scan type: Quick Scan
Objects scanned: 33941
Time elapsed: 8 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{143487c6-a7c9-43a8-b1c8-8371498da9eb} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9aac56c8-e011-4880-b232-d2025e7fdf6b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\emotigt.bwsd (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:36 AM, on 4/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
C:\Program Files\Comodo\CBOClean\BOCORE.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Deb\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [IntelMeM] "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [HelpCenter4.1] "C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" /P HelpCenter4.1
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -s
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Documents and Settings\Deb\Application Data\ROXIO\PhotoSuite4\Temp\ROXIO00000.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcaf...,26/mcgdmgr.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 11059 bytes
  • 0

#8
Stamper19

Stamper19

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Hi Flowerpower,

Things are looking good - how is it running?
  • 0

#9
flowerchild552008

flowerchild552008

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Everything seems to be doing fine. Thanks for all your help, it is certainly appreciated! Is there any other anti-malware software that you would recommend that I am currently not running? Guess I'm just a little paranoid.
  • 0

#10
Stamper19

Stamper19

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Heya Flowerchild,

Thanks for all your help, it is certainly appreciated! Is there any other anti-malware software that you would recommend that I am currently not running? Guess I'm just a little paranoid.

Youre very welcome :)
From the looks of things I would say you are keeping your system adequately protected. I will give you some tips at the bottom of this post that will help in keeping your machine malware-free.

On that note, congrats - your logs are all clean :)

There are still a couple of things you should do for the sake of cleaning up.

---------------------------------------------------------------

Lets delete all the tools we downloaded.
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

----------------------------------------------------------------

Please clear and reset your system restore points.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

----------------------------------------------------------------

Otherwise, unless you have any questions, you are all set. Included below are some tips for keeping your computer malware free in the future.

Cheers,
Stamper :)

----------------------------------------------------------------

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

  • 0

#11
flowerchild552008

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Thanks for all the help and info Stamper. I feel much better now. The world is a better place with you and the staff at Geekstogo to help us though these things!

Again, thanks for everything!
  • 0

#12
Stamper19

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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