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DVD RW Problem


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#1
kh1000

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I've been having problems with running CDs on my hard drive. Lately I've tried running an Audio CD but it just refuses to recognize it. When I insert the CD, I hear the drive spinning and stopping multiple times. It basically starts and stops and it doesn't recognize the CD. When I go to Computer and click on the DVD RW drive, it spits out the CD and says "Insert a CD". Also I have ran it with D-Tools and Power ISO turned off. One time I turned them off and it ran. Now it doesn't even run the CD when they're off. My laptop runs on Vista Home Premium.
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#2
The Admiral

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Use this Microsoft Guided Help Tool to clear your upper and lower filters from your registry. Post here again with your results!
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#3
kh1000

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Thank you. I tried doing the guided help method but for some reason it doesn't on my comp. it downloads the program but it doesn't run. Is it because I'm running Vista? Anyway, I will do the manual method and let you know what happens.
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#4
kh1000

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I did what the guide told me to do. I was able to delete the upper filter file but not the lower filter file. It the file for the lower filter didn't show up or exist. Afterwards I restarted but the comp still doesn't recognize it.
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#5
wannabe1

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Hello kh1000...

Try running the Microsoft Autoplay Wizard on the machine. You may have to validate to download the tool.

wannabe1
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#6
kh1000

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I went to the site and downloaded the program. After I selected the DVDRW drive to be scanned, the program stopped and it gave me a message saying the program stopped functioning properly. I've tried it twice and it gave me the same error message
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#7
wannabe1

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Try downloading it again...you may have gotten a corrupt download.
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#8
kh1000

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I've downloaded it again and ran the program. It said the same thing: Microsoft Autoplay Wizard has stopped working properly.
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#9
kh1000

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Would it be advisable if I did use the recovery DVD even though my laptop isn't reading DVDs and CDs properly. I've tried using system restore to restore the old registry but it can't be restored properly. I'm worried that I might have to do something like a reformat but I'm not sure how since my DVD/RW drive has trouble recognizing DVDs and CDs.
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