[Paul W.]

sage5,

My computer seems to be running better. The DVDs burn, and no more BSOD on ejecting DVD RW disc. But, I thought my DVD burner was faster at burning DVDs. I show a max of about 8.2x while using AVS CD DVD BD BURNER program. Is there a way to find out the max write speed for my DVD drive?

Windows Movie Maker hangs/freezes a lot. I just started using that program and I'm not sure if that program is bad, or if my system is not configured right. That's about the only problem I can remember.

I added the registry as directed. And I couldn't find the file to delete. But while looking for it I found an unknown file that appears to be corrupted. Let me know what you think about the file. I've taken screen shots of it. It may be harmless. I don't know.

Thank you very much.

--
*** HiJackThis Log ***

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:25:01 AM, on 4/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\NEW\System32\smss.exe
C:\WINDOWS\NEW\system32\winlogon.exe
C:\WINDOWS\NEW\system32\services.exe
C:\WINDOWS\NEW\system32\lsass.exe
C:\WINDOWS\NEW\system32\svchost.exe
C:\WINDOWS\NEW\System32\svchost.exe
C:\WINDOWS\NEW\system32\svchost.exe
C:\WINDOWS\NEW\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\NEW\Explorer.EXE
C:\WINDOWS\NEW\System32\WLTRYSVC.EXE
C:\WINDOWS\NEW\System32\bcmwltry.exe
C:\WINDOWS\NEW\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\NEW\eHome\ehRecvr.exe
C:\WINDOWS\NEW\eHome\ehSched.exe
C:\WINDOWS\NEW\system32\imapi.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\NEW\system32\tcpsvcs.exe
C:\WINDOWS\NEW\system32\dllhost.exe
C:\WINDOWS\NEW\ehome\ehtray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\NEW\system32\hkcmd.exe
C:\WINDOWS\NEW\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\NEW\system32\igfxsrvc.exe
C:\WINDOWS\NEW\system32\WLTRAY.exe
C:\WINDOWS\NEW\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\NEW\System32\DLA\DLACTRLW.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\NEW\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Symmetricom\SymmTime\SymmTime.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\NEW\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\NEW\ehome\ehtray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\NEW\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\NEW\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\NEW\system32\igfxpers.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\NEW\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\NEW\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\NEW\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Launch SymmTime.exe.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {A57B79D8-9501-42B7-BA9B-B961454712F2} -
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files\OpenVPN\bin\openvpnserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\NEW\system32\ZoneLabs\vsmon.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\NEW\System32\WLTRYSVC.EXE

--
End of file - 6288 bytes
--

Attached Thumbnails

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Hi Paul W.,

Drive Speed:
Go to Start & right click on the My Computer icon.
Choose Properties, to bring up the System Properties page.
Click on the Hardware tab & then the Device Manager button.
Under DVD/CD-ROM drives, copy down the Brand & model # of your DVD drive.
Thyen Google that information & you should be able to get the specifications of the drive in question.
There you should find the max. burn speed for DVD-R/ & RW's
(remember the rewritable discs are slower to burn)

Bad File:
That file indicates that your version of the Flash Player has become corrupted.

Go to Start > Control Panel > Add/Remove Programs and uninstall the following: (if they exist)
Adobe Flash Player
Macromedia Flash Player

Then go to Here & click the Download button.
Install the new version of the Flash Player.

Now, check to see if that corrects the issue with Movie Maker.

[sage5]

Hi Paul W.,

Drive Speed:
Go to Start & right click on the My Computer icon.
Choose Properties, to bring up the System Properties page.
Click on the Hardware tab & then the Device Manager button.
Under DVD/CD-ROM drives, copy down the Brand & model # of your DVD drive.
Thyen Google that information & you should be able to get the specifications of the drive in question.
There you should find the max. burn speed for DVD-R/ & RW's
(remember the rewritable discs are slower to burn)

Bad File:
That file indicates that your version of the Flash Player has become corrupted.

Go to Start > Control Panel > Add/Remove Programs and uninstall the following: (if they exist)
Adobe Flash Player
Macromedia Flash Player

Then go to Here & click the Download button.
Install the new version of the Flash Player.

Now, check to see if that corrects the issue with Movie Maker.

[Paul W.]

I removed, then re-installed the adobe flash and shockwave programs, but still there are those two files that are unknown and damaged (see the attached photos in previous post). And Windows Movie Maker still hangs sometimes, and I lose all the work I do unless I save it constantly. I'll try to look for a Microsoft fix for that program. Maybe there is an update or patch.

Other than that, the system is doing well. Thank you sage5.

[sage5]

Hi Paul W.,

1. Let's try flushing the Java cache.
Updating Java and Clearing Cache:

• Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
• Under Temporary Internet Files, click the Settings button, then the Delete Files button.
• There are two options in the window to clear the cache - Leave both Checked
  
  • Applications & Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Java Control Panel.

2. For the Movie Maker issue, try Here & check out the \Problem Solving\Crashes & Hangs pages from the left side Menu

Let me know how you get on.

Cheers,

sage5

[Paul W.]

sage5,

I want to thank you again for your professional help. This time on GeeksToGo went much better than last time. Smiles.

I tried to uninstall and reinstall the adobe programs to get rid of the apparent damaged files. I just manually deleted them and nothing bad has happened so far. They may have just been residual leftovers from an uninstall or something. I really don't know. So, I've got the updated versions working good of the adobe flash players, etc.

As far as Movie Maker, I've not had a reason to use it again since my last project. So, if a problem arises next time, I'll worry about it at that time. But since my last post here, I've updated to Service Pack 3 for Windows XP. And, it seems as if Movie Maker has a new version number. I've also disassociated certain problem codecs from use on Movie Maker. So, between those two things, I'm expecting a good run. I'll probably use Movie Maker on my next project next month.

All other immediate problems have been solved thanks to you and GeeksToGo.

I'd say to you, "TWO THUMBS UP!" as an American way to visually indicate that everything is great, but, from what I've learned about the customs of the beloved nation and continent of Australia, "two thumbs up" has quite a different meaning. Smiles. So, I'll just say THANKS MATE! We're truly brothers in arms against computer malware. Smiles.

[sage5]

I am very pleased that we have got to the bottom of those issues.
Your last log looks clear, and you seem to have a good lot of security software loaded, so you are good to go.

All the best,

sage5

[sage5]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.