[DashnSlash]

This post is about my uncles computer. It's from HP.

When on the admin account their are a few duplicate processes running for example explorer.exe and iexplorer.exe one will be under the user Owner and the other will be under SYSTEM.

We recently installed SP2 and had problems when it was cleaning up installation files. It wouldnt finish the process even after leaving it for hours. So we canceled the installation. But when we rebooted the system SP2 was installed anyways.

Thanks in advance

[Advertisements]

Explorer.exe is your desktop and file system browser.

Iexplorer.exe is Internet Explorer, your web browser.

They are two very different, though tightly integrated, applications.

[Ztruker]

Explorer.exe is your desktop and file system browser.

Iexplorer.exe is Internet Explorer, your web browser.

They are two very different, though tightly integrated, applications.

[DashnSlash]

Sorry if i wasnt clear their are 2 of each so 2 explorer.exe and 2 iexplorer.exe so there is 1 explorer.exe with user Owner and one with SYSTEM user

[Ztruker]

Sorry, didn't understand. Try this:

Click on Start then Run, type msconfig and press Enter.
Click on the Startup tab and disable everything except your AV and Firewall (I mean everything).
Reboot, see if the duplicates are gone.
If yes then use msconfig to enable several items at a time till you find the culprit.

If no, click on the Services tab. Check the Hide All Microsoft Services box then disable all services except AV and Firewall.
Again, reboot, see if the duplicates are gone.
If yes then use msconfig to enable services till you find the culprit.

Once you've found the culprit, uninstall it or find out how to eliminate it from your system. Simply disabling it in msconfig is a temporary fix at best.