Im trying to install a NISIS firewire card onto my computer, which runs on Windows XP, which means it should already have the driver installed for this particular card.
I originally installed the card in the second PCI slot, but when this didnt work I moved it to the first slot, as I had read another user had had this problem and solved it this way. It didnt work.
The computer recognises the new hardware and automatically starts up the hardware wizard to install it. But then a message comes up reading "an error has occurred with the installation of this device. The data is invalid".
I've tried:
- removing the card and looking in windows explorer (inc hidden files) to find and remove any traces of the previous installation so I can try again.Could not find any
- downloading service pack1 from microsoft website, which was suggested by product website.
- checking for any faults on card itself- there arent any, connectors are fine.
each attempt brings the same message. i've run out of ideas and am losing the will to live.please help!