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Logitech Webcam issue


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#1
computerdude1985

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Okay, something is wrong with my computer, and I have no idea what's going on. First of all my computer keeps saying my USB ports aren't working, but they are for my I-Pod, and my digital camera for uploading photos. But when I connect my webcam wire an error pops up saying i cannot install the hardware. I downloaded all the software, and drivers, but still nothing is happening. I run the program, but it doesn't show any picture, and it says "Camera must be connected", but it is, and the computer isn't detecting. I would appreciate any help with this issues. I'm running Windows XP Professional by the way if that helps.
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#2
pip22

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Look in 'device manager' with camera connected and turned on. If any exclamation marks or question-marks are shown against "unknown device" or any other entry, you may have installed the wrong driver files.

If that's not the problem and the USB ports are recognising all your other devices, the camera itself may be faulty. To confirm this you need to install the drivers & related software on another PC then plug the camera into that one. If same result I would be even more inclined to blame a faulty camera.

Edited by pip22, 19 April 2008 - 04:24 AM.

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#3
computerdude1985

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I think it's a problem with the drivers, not my USB ports, because my digital camera and i-pod still work, and everything else works fine, but the camera is having issues, and the same camera is installed on my friends computer, and it works perfectly. I keep installing drivers, but it doesn't fix the problem, and when I opened the device manager there was an exclamation mark next to USB port, and when i tried to update the driver, it won't let me because it says that is is missing a required entry. It's probably a lost cause, because I have tried nearly everything, and there is no change. I would like to thank you for all of your help though, it's much appreciated. :)
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#4
happyrock

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unplug some of your usb devices so there are no IRQ conflicts...
nojoy
try connecting to a different usb port

Edited by happyrck, 20 April 2008 - 07:13 AM.

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