[MarcusMoses]

Thought I had this laptop running smoothly and completely clean. Have a bad feeling that it is still infected. I do financial transactions on it routinely and all of a sudden, not feeling completely safe. Here is the HijackThis log......


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:15:58 PM, on 4/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: {558e3e6c-f982-3f69-02e4-5befcc645c71} - {17c546cc-feb5-4e20-96f3-289fc6e3e855} - C:\WINDOWS\system32\dfyvjlep.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\kbnuxanw.dll (file missing)
O2 - BHO: (no name) - {BBB05D9E-0297-404D-A6BF-D8F2876B84A6} - C:\WINDOWS\system32\ssqoppq.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O20 - Winlogon Notify: kbnuxanw - kbnuxanw.dll (file missing)
O20 - Winlogon Notify: ssqoppq - ssqoppq.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12387 bytes

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Hi,
Welcome to the site, Sorry avbout the delay. We are very busy at the moment.

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

I want you to show hidden files. There are instructions HERE to help you do this.
You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time.
Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.
These instructions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat.

As it has been a few days since you posted your Hijack this log, can you please post a freshly scanned one. This is because your computers condidtion may have changed.

[sarahw]

Hi,
Welcome to the site, Sorry avbout the delay. We are very busy at the moment.

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

I want you to show hidden files. There are instructions HERE to help you do this.
You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time.
Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.
These instructions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat.

As it has been a few days since you posted your Hijack this log, can you please post a freshly scanned one. This is because your computers condidtion may have changed.

[MarcusMoses]

O.K.,

Addressed the hidden files/folder issue and here is an up to date HijackThis log......


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:21:06 PM, on 4/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: {558e3e6c-f982-3f69-02e4-5befcc645c71} - {17c546cc-feb5-4e20-96f3-289fc6e3e855} - C:\WINDOWS\system32\dfyvjlep.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\kbnuxanw.dll (file missing)
O2 - BHO: (no name) - {BBB05D9E-0297-404D-A6BF-D8F2876B84A6} - C:\WINDOWS\system32\ssqoppq.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User 'Julia Mosby')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O20 - Winlogon Notify: kbnuxanw - kbnuxanw.dll (file missing)
O20 - Winlogon Notify: ssqoppq - ssqoppq.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12994 bytes

[sarahw]

• Please download VundoFix.exe by Atribune from Atribune and save it to your desktop.
• Double click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Fix Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

If you receive this error - "Run-time error '339': Component 'comdlg32.ocx' or one its dependencies not correctly registered: a file is missing or invalid" , please let me know.

Edited by sarahw, 25 April 2008 - 07:18 PM.

[MarcusMoses]

Here they are.....


VundoFix V7.0.3

Scan started at 4:43:31 AM 4/26/2008

Listing files found while scanning....

C:\WINDOWS\system32\kbnuxanw.dll
C:\windows\SYSTEM32\kbnuxanw.dllbox
C:\WINDOWS\system32\ssqoppq.dll

Beginning removal...

Attempting to delete C:\windows\SYSTEM32\kbnuxanw.dllbox
C:\windows\SYSTEM32\kbnuxanw.dllbox Has been deleted!

Performing Repairs to the registry.
Done!


and the hijackthis log.........

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:11:10 AM, on 4/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: {558e3e6c-f982-3f69-02e4-5befcc645c71} - {17c546cc-feb5-4e20-96f3-289fc6e3e855} - C:\WINDOWS\system32\dfyvjlep.dll (file missing)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O20 - Winlogon Notify: ssqoppq - ssqoppq.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12147 bytes

[sarahw]

Hi,
Looking better already.
Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

[MarcusMoses]

Here they are! You are incredibly quick with your assistance. I left for work this morning at 0515 and you had responded by the time I got there.


ComboFix 08-04-26.1 - Mark Mosby 2008-04-26 19:17:46.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1472 [GMT -5:00]
Running from: C:\Documents and Settings\Mark Mosby\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Start Menu\Online Security Guide.url
C:\Documents and Settings\All Users\Start Menu\Security Troubleshooting.url
C:\Program Files\Common Files\Yazzle1552OinUninstaller.exe
C:\WINDOWS\cookies.ini
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\Downloaded Program Files\Temp
C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\SYSTEM32\fymmhabd.ini
C:\WINDOWS\system32\svcp.csv
C:\WINDOWS\SYSTEM32\tstwa.bak1
C:\WINDOWS\SYSTEM32\tstwa.bak2
C:\WINDOWS\SYSTEM32\tstwa.ini
C:\WINDOWS\system32\winsub.xml
C:\WINDOWS\wr.txt

.
((((((((((((((((((((((((( Files Created from 2008-03-27 to 2008-04-27 )))))))))))))))))))))))))))))))
.

2008-04-26 04:43 . 2008-04-26 05:02 <DIR> d-------- C:\VundoFix Backups
2008-04-22 21:54 . 2008-04-22 21:54 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\Runaware
2008-04-22 21:54 . 2008-04-22 21:55 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\ICAClient
2008-04-22 20:39 . 2008-04-22 20:39 <DIR> d-------- C:\Program Files\William O'Neil + Co. Inc
2008-04-09 07:04 . 2008-04-09 07:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-09 07:03 . 2008-04-09 07:04 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-09 07:03 . 2008-04-09 07:03 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-04-06 09:58 . 2008-04-06 09:59 <DIR> d-------- C:\Program Files\Microsoft Money 2006
2008-04-05 15:49 . 2008-04-05 15:49 <DIR> d-------- C:\Program Files\You Ripper
2008-04-05 15:49 . 2008-04-05 15:49 92,728 --a------ C:\WINDOWS\SYSTEM32\bass.dll
2008-04-03 17:16 . 2008-04-03 17:16 <DIR> d-------- C:\Program Files\Windows Defender
2008-04-01 09:33 . 2008-04-23 21:03 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-04-01 09:33 . 2008-04-01 09:33 1,409 --a------ C:\WINDOWS\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-27 00:22 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-04-23 01:39 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-09 12:19 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-04-08 01:18 --------- d-----w C:\Program Files\Java
2008-04-01 21:52 2,220 -c--a-w C:\Documents and Settings\Mark Mosby\Application Data\wklnhst.dat
2008-03-28 19:38 4,254 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\wklnhst.dat
2008-03-26 20:48 --------- d-----w C:\Program Files\JumpStart
2008-03-25 00:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-23 22:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Knowledge Adventure
2008-03-23 22:28 --------- d-----w C:\Program Files\JumpStart World
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2008-03-08 21:44 --------- d-----w C:\Program Files\HP Photosmart 11
2008-03-08 21:42 --------- d-----w C:\Program Files\Hp
2008-03-07 02:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-07 02:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-07 02:32 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-03-06 16:17 --------- d-----w C:\Documents and Settings\Julia Mosby\Application Data\Apple Computer
2008-02-27 18:28 --------- d-----w C:\Documents and Settings\Mark Mosby\Application Data\Symantec
2008-02-24 20:54 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\gdi32.dll
2008-02-20 06:51 282,624 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\SYSTEM32\dnsrslvr.dll
2008-02-20 05:32 45,568 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsrslvr.dll
2008-02-20 05:32 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-02-16 22:29 3,059,712 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-02-15 09:23 18,432 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iedw.exe
2008-02-06 21:43 579,464 ----a-w C:\WINDOWS\SYSTEM32\SymNeti.dll
2008-02-06 21:43 207,240 ----a-w C:\WINDOWS\SYSTEM32\SymRedir.dll
2007-09-17 15:33 77,624 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\GDIPFONTCACHEV1.DAT
2007-11-20 18:52 53 --sha-w C:\WINDOWS\SYSTEM32\950878103.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17c546cc-feb5-4e20-96f3-289fc6e3e855}]
C:\WINDOWS\system32\dfyvjlep.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2008-02-06 23:05 349552 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-02-24 15:52 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll" [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 17:43 4670704]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 12:33 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 21:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2004-11-10 12:54 598016]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 17:54 57344]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01 110592]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 02:05 127035]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 03:50 204800]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-05 23:08 50688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 20:51 39792]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 14:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-01 20:48 1392640]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-15 21:53 180269]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 21:16 286720]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 20:47 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2008-02-07 01:49 718704]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-05-26 12:45 257088]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2006-01-06 14:07 188416]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2006-01-06 14:07 348160]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 16:38 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-03-05 05:31:00 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqoppq]
ssqoppq.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk
backup=C:\WINDOWS\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a--c--- 2007-05-26 12:45 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a--c--- 2004-09-14 09:50 53248 C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-10-19 21:16 286720 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2006-01-15 21:53 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 17:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R2 LxrSII1d;Secure II Driver;C:\WINDOWS\system32\Drivers\LxrSII1d.sys [2005-05-19 15:48]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]
R3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 21:32]
S2 KKFEEVDN;KKFEEVDN;C:\WINDOWS\system32\kkfeevdn.snc []

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-04-08 19:31:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-26 10:07:32 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-03-25 03:10:50 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Julia Mosby.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-26 19:22:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]
"ImagePath"="\??\C:\WINDOWS\system32\kkfeevdn.snc"
.
Completion time: 2008-04-26 19:24:02
ComboFix-quarantined-files.txt 2008-04-27 00:23:37

Pre-Run: 32,492,924,928 bytes free
Post-Run: 33,758,003,200 bytes free

209 --- E O F --- 2008-04-25 14:14:20



and the Hijackthis log .....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:27:21 PM, on 4/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: {558e3e6c-f982-3f69-02e4-5befcc645c71} - {17c546cc-feb5-4e20-96f3-289fc6e3e855} - C:\WINDOWS\system32\dfyvjlep.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O20 - Winlogon Notify: ssqoppq - ssqoppq.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12070 bytes

[sarahw]

Hi there,
1.
Please go to UploadMalware to upload a suspicious file for analysis.

• Enter your username from this forum
• Copy and paste the link to this thread
• Browse for this filename: C:\WINDOWS\system32\kkfeevdn.snc
• In the comments, please mention that I asked you to upload this file
• Click on Send File

2.
1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\QTFont.qfn
C:\WINDOWS\QTFont.for
C:\WINDOWS\system32\dfyvjlep.dll
C:\WINDOWS\system32\ssqoppq.dll

Registry::
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17c546cc-feb5-4e20-96f3-289fc6e3e855}]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqoppq]

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

[MarcusMoses]

I am not finding that file by browsing through the file tree - even did a complete search of the C:\ drive for that file name and didn't find it (kkfeevdn.snc)

[MarcusMoses]

But did the notepad exercise and dragged it into ComboFix. Here's the logs.....

ComboFix 08-04-26.1 - Mark Mosby 2008-04-26 21:01:19.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1436 [GMT -5:00]
Running from: C:\Documents and Settings\Mark Mosby\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Mark Mosby\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\QTFont.for
C:\WINDOWS\QTFont.qfn
C:\WINDOWS\system32\dfyvjlep.dll
C:\WINDOWS\system32\ssqoppq.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\QTFont.for
C:\WINDOWS\QTFont.qfn

.
((((((((((((((((((((((((( Files Created from 2008-03-27 to 2008-04-27 )))))))))))))))))))))))))))))))
.

2008-04-26 04:43 . 2008-04-26 05:02 <DIR> d-------- C:\VundoFix Backups
2008-04-22 21:54 . 2008-04-22 21:54 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\Runaware
2008-04-22 21:54 . 2008-04-22 21:55 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\ICAClient
2008-04-22 20:39 . 2008-04-22 20:39 <DIR> d-------- C:\Program Files\William O'Neil + Co. Inc
2008-04-09 07:04 . 2008-04-09 07:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-09 07:03 . 2008-04-09 07:04 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-09 07:03 . 2008-04-09 07:03 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-04-06 09:58 . 2008-04-06 09:59 <DIR> d-------- C:\Program Files\Microsoft Money 2006
2008-04-05 15:49 . 2008-04-05 15:49 <DIR> d-------- C:\Program Files\You Ripper
2008-04-05 15:49 . 2008-04-05 15:49 92,728 --a------ C:\WINDOWS\SYSTEM32\bass.dll
2008-04-03 17:16 . 2008-04-03 17:16 <DIR> d-------- C:\Program Files\Windows Defender

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-27 00:30 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-04-23 01:39 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-09 12:19 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-04-08 01:18 --------- d-----w C:\Program Files\Java
2008-04-01 21:52 2,220 -c--a-w C:\Documents and Settings\Mark Mosby\Application Data\wklnhst.dat
2008-03-28 19:38 4,254 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\wklnhst.dat
2008-03-26 20:48 --------- d-----w C:\Program Files\JumpStart
2008-03-25 00:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-23 22:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Knowledge Adventure
2008-03-23 22:28 --------- d-----w C:\Program Files\JumpStart World
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2008-03-08 21:44 --------- d-----w C:\Program Files\HP Photosmart 11
2008-03-08 21:42 --------- d-----w C:\Program Files\Hp
2008-03-07 02:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-07 02:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-07 02:32 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-03-06 16:17 --------- d-----w C:\Documents and Settings\Julia Mosby\Application Data\Apple Computer
2008-02-27 18:28 --------- d-----w C:\Documents and Settings\Mark Mosby\Application Data\Symantec
2008-02-24 20:54 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\gdi32.dll
2008-02-20 06:51 282,624 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\SYSTEM32\dnsrslvr.dll
2008-02-20 05:32 45,568 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsrslvr.dll
2008-02-20 05:32 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-02-16 22:29 3,059,712 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-02-15 09:23 18,432 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iedw.exe
2008-02-06 21:43 579,464 ----a-w C:\WINDOWS\SYSTEM32\SymNeti.dll
2008-02-06 21:43 207,240 ----a-w C:\WINDOWS\SYSTEM32\SymRedir.dll
2007-09-17 15:33 77,624 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\GDIPFONTCACHEV1.DAT
2007-11-20 18:52 53 --sha-w C:\WINDOWS\SYSTEM32\950878103.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17c546cc-feb5-4e20-96f3-289fc6e3e855}]
C:\WINDOWS\system32\dfyvjlep.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2008-02-06 23:05 349552 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-02-24 15:52 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll" [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 17:43 4670704]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 12:33 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 21:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2004-11-10 12:54 598016]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 17:54 57344]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01 110592]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 02:05 127035]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 03:50 204800]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-05 23:08 50688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 20:51 39792]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 14:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-01 20:48 1392640]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-15 21:53 180269]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 21:16 286720]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 20:47 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2008-02-07 01:49 718704]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-05-26 12:45 257088]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2006-01-06 14:07 188416]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2006-01-06 14:07 348160]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 16:38 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-03-05 05:31:00 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqoppq]
ssqoppq.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk
backup=C:\WINDOWS\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a--c--- 2007-05-26 12:45 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a--c--- 2004-09-14 09:50 53248 C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-10-19 21:16 286720 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2006-01-15 21:53 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 17:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R2 LxrSII1d;Secure II Driver;C:\WINDOWS\system32\Drivers\LxrSII1d.sys [2005-05-19 15:48]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]
S2 KKFEEVDN;KKFEEVDN;C:\WINDOWS\system32\kkfeevdn.snc []
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 21:32]

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-04-08 19:31:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-27 00:26:27 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-03-25 03:10:50 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Julia Mosby.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-26 21:02:52
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]
"ImagePath"="\??\C:\WINDOWS\system32\kkfeevdn.snc"
.
Completion time: 2008-04-26 21:04:32
ComboFix-quarantined-files.txt 2008-04-27 02:03:43
ComboFix2.txt 2008-04-27 00:24:03

Pre-Run: 33,742,856,192 bytes free
Post-Run: 33,727,238,144 bytes free

202 --- E O F --- 2008-04-25 14:14:20


and the HijackThis log.......

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:21 PM, on 4/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: {558e3e6c-f982-3f69-02e4-5befcc645c71} - {17c546cc-feb5-4e20-96f3-289fc6e3e855} - C:\WINDOWS\system32\dfyvjlep.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O20 - Winlogon Notify: ssqoppq - ssqoppq.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11957 bytes

[sarahw]

Hi,
Here is a new Script for you to run.
2.
1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\system32\dfyvjlep.dll
C:\WINDOWS\system32\ssqoppq.dll
C:\WINDOWS\system32\kkfeevdn.snc"

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17c546cc-feb5-4e20-96f3-289fc6e3e855}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssqoppq]
[-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

[MarcusMoses]

O.K. here they are......

ComboFix 08-04-26.1 - Mark Mosby 2008-04-27 4:45:35.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1425 [GMT -5:00]
Running from: C:\Documents and Settings\Mark Mosby\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Mark Mosby\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\system32\dfyvjlep.dll
C:\WINDOWS\system32\kkfeevdn.snc"
C:\WINDOWS\system32\ssqoppq.dll
.

((((((((((((((((((((((((( Files Created from 2008-03-27 to 2008-04-27 )))))))))))))))))))))))))))))))
.

2008-04-26 21:31 . 2008-04-26 21:31 1,300 --a------ C:\WINDOWS\mozver.dat
2008-04-26 04:43 . 2008-04-26 05:02 <DIR> d-------- C:\VundoFix Backups
2008-04-22 21:54 . 2008-04-22 21:54 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\Runaware
2008-04-22 21:54 . 2008-04-22 21:55 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\ICAClient
2008-04-22 20:39 . 2008-04-22 20:39 <DIR> d-------- C:\Program Files\William O'Neil + Co. Inc
2008-04-09 07:04 . 2008-04-09 07:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-09 07:03 . 2008-04-09 07:04 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-09 07:03 . 2008-04-09 07:03 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-04-06 09:58 . 2008-04-06 09:59 <DIR> d-------- C:\Program Files\Microsoft Money 2006
2008-04-05 15:49 . 2008-04-05 15:49 <DIR> d-------- C:\Program Files\You Ripper
2008-04-05 15:49 . 2008-04-05 15:49 92,728 --a------ C:\WINDOWS\SYSTEM32\bass.dll
2008-04-03 17:16 . 2008-04-03 17:16 <DIR> d-------- C:\Program Files\Windows Defender

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-27 00:30 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-04-23 01:39 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-09 12:19 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-04-08 01:18 --------- d-----w C:\Program Files\Java
2008-04-01 21:52 2,220 -c--a-w C:\Documents and Settings\Mark Mosby\Application Data\wklnhst.dat
2008-03-28 19:38 4,254 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\wklnhst.dat
2008-03-26 20:48 --------- d-----w C:\Program Files\JumpStart
2008-03-25 00:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-23 22:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Knowledge Adventure
2008-03-23 22:28 --------- d-----w C:\Program Files\JumpStart World
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2008-03-08 21:44 --------- d-----w C:\Program Files\HP Photosmart 11
2008-03-08 21:42 --------- d-----w C:\Program Files\Hp
2008-03-07 02:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-07 02:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-07 02:32 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-03-06 16:17 --------- d-----w C:\Documents and Settings\Julia Mosby\Application Data\Apple Computer
2008-02-27 18:28 --------- d-----w C:\Documents and Settings\Mark Mosby\Application Data\Symantec
2008-02-24 20:54 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\gdi32.dll
2008-02-20 06:51 282,624 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\SYSTEM32\dnsrslvr.dll
2008-02-20 05:32 45,568 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsrslvr.dll
2008-02-20 05:32 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-02-16 22:29 3,059,712 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-02-15 09:23 18,432 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iedw.exe
2008-02-06 21:43 579,464 ----a-w C:\WINDOWS\SYSTEM32\SymNeti.dll
2008-02-06 21:43 207,240 ----a-w C:\WINDOWS\SYSTEM32\SymRedir.dll
2007-09-17 15:33 77,624 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\GDIPFONTCACHEV1.DAT
2007-11-20 18:52 53 --sha-w C:\WINDOWS\SYSTEM32\950878103.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2008-02-06 23:05 349552 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-02-24 15:52 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll" [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 17:43 4670704]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 12:33 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 21:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2004-11-10 12:54 598016]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 17:54 57344]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01 110592]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 02:05 127035]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 03:50 204800]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-05 23:08 50688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 20:51 39792]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 14:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-01 20:48 1392640]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-15 21:53 180269]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 21:16 286720]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 20:47 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2008-02-07 01:49 718704]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-05-26 12:45 257088]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2006-01-06 14:07 188416]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2006-01-06 14:07 348160]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 16:38 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-03-05 05:31:00 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk
backup=C:\WINDOWS\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a--c--- 2007-05-26 12:45 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a--c--- 2004-09-14 09:50 53248 C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-10-19 21:16 286720 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2006-01-15 21:53 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 17:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R2 LxrSII1d;Secure II Driver;C:\WINDOWS\system32\Drivers\LxrSII1d.sys [2005-05-19 15:48]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 21:32]

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-04-08 19:31:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-27 00:26:27 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-03-25 03:10:50 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Julia Mosby.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-27 04:47:05
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]
"ImagePath"="\??\C:\WINDOWS\system32\kkfeevdn.snc"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]
"ImagePath"="\??\C:\WINDOWS\system32\kkfeevdn.snc"
.
Completion time: 2008-04-27 4:48:52
ComboFix-quarantined-files.txt 2008-04-27 09:48:09
ComboFix2.txt 2008-04-27 02:04:33
ComboFix3.txt 2008-04-27 00:24:03

Pre-Run: 33,684,230,144 bytes free
Post-Run: 33,669,267,456 bytes free

195 --- E O F --- 2008-04-25 14:14:20


and HijackThis.......

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:50:36 AM, on 4/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11788 bytes

[sarahw]

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\system32\kkfeevdn.snc

Registry::
[-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\KKFEEVDN]

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.




5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

[MarcusMoses]

Here they are.....

ComboFix 08-04-26.1 - Mark Mosby 2008-04-27 18:58:45.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1451 [GMT -5:00]
Running from: C:\Documents and Settings\Mark Mosby\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Mark Mosby\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\system32\kkfeevdn.snc
.

((((((((((((((((((((((((( Files Created from 2008-03-27 to 2008-04-27 )))))))))))))))))))))))))))))))
.

2008-04-26 21:31 . 2008-04-26 21:31 1,300 --a------ C:\WINDOWS\mozver.dat
2008-04-26 04:43 . 2008-04-26 05:02 <DIR> d-------- C:\VundoFix Backups
2008-04-22 21:54 . 2008-04-22 21:54 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\Runaware
2008-04-22 21:54 . 2008-04-22 21:55 <DIR> d-------- C:\Documents and Settings\Mark Mosby\Application Data\ICAClient
2008-04-22 20:39 . 2008-04-22 20:39 <DIR> d-------- C:\Program Files\William O'Neil + Co. Inc
2008-04-09 07:04 . 2008-04-09 07:04 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-09 07:03 . 2008-04-09 07:04 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-09 07:03 . 2008-04-09 07:03 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-04-06 09:58 . 2008-04-06 09:59 <DIR> d-------- C:\Program Files\Microsoft Money 2006
2008-04-05 15:49 . 2008-04-05 15:49 <DIR> d-------- C:\Program Files\You Ripper
2008-04-05 15:49 . 2008-04-05 15:49 92,728 --a------ C:\WINDOWS\SYSTEM32\bass.dll
2008-04-03 17:16 . 2008-04-03 17:16 <DIR> d-------- C:\Program Files\Windows Defender

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-27 00:30 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-04-23 01:39 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-04-09 12:19 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-04-08 01:18 --------- d-----w C:\Program Files\Java
2008-04-01 21:52 2,220 -c--a-w C:\Documents and Settings\Mark Mosby\Application Data\wklnhst.dat
2008-03-28 19:38 4,254 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\wklnhst.dat
2008-03-26 20:48 --------- d-----w C:\Program Files\JumpStart
2008-03-25 00:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-03-23 22:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Knowledge Adventure
2008-03-23 22:28 --------- d-----w C:\Program Files\JumpStart World
2008-03-19 09:47 1,845,248 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-03-19 09:47 1,845,248 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\win32k.sys
2008-03-08 21:44 --------- d-----w C:\Program Files\HP Photosmart 11
2008-03-08 21:42 --------- d-----w C:\Program Files\Hp
2008-03-07 02:32 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-03-07 02:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-03-07 02:32 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-03-06 16:17 --------- d-----w C:\Documents and Settings\Julia Mosby\Application Data\Apple Computer
2008-02-27 18:28 --------- d-----w C:\Documents and Settings\Mark Mosby\Application Data\Symantec
2008-02-24 20:54 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2008-02-20 06:51 282,624 ----a-w C:\WINDOWS\SYSTEM32\gdi32.dll
2008-02-20 06:51 282,624 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\gdi32.dll
2008-02-20 05:32 45,568 ----a-w C:\WINDOWS\SYSTEM32\dnsrslvr.dll
2008-02-20 05:32 45,568 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsrslvr.dll
2008-02-20 05:32 148,992 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dnsapi.dll
2008-02-16 22:29 3,059,712 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-02-15 09:23 18,432 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iedw.exe
2008-02-06 21:43 579,464 ----a-w C:\WINDOWS\SYSTEM32\SymNeti.dll
2008-02-06 21:43 207,240 ----a-w C:\WINDOWS\SYSTEM32\SymRedir.dll
2007-09-17 15:33 77,624 ----a-w C:\Documents and Settings\Julia Mosby\Application Data\GDIPFONTCACHEV1.DAT
2007-11-20 18:52 53 --sha-w C:\WINDOWS\SYSTEM32\950878103.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2008-02-06 23:05 349552 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-02-24 15:52 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= "C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll" [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll [2008-02-06 23:05 349552]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-30 17:43 4670704]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 13:00 200704]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 12:33 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 21:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2004-11-10 12:54 598016]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 17:54 57344]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01 110592]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 02:05 127035]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 03:50 204800]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-12-05 23:08 50688]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 20:51 39792]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 14:49 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 14:46 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 14:50 114688]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2006-11-01 20:48 1392640]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-01-15 21:53 180269]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 21:16 286720]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-25 20:47 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2008-02-07 01:49 718704]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-05-26 12:45 257088]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2006-01-06 14:07 188416]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2006-01-06 14:07 348160]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20 866584]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 16:38 39264]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-03-05 05:31:00 24576]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.3IV2"= 3ivxVfWCodec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk
backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\America Online 9.0 Tray Icon.lnk
backup=C:\WINDOWS\pss\America Online 9.0 Tray Icon.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Photo Loader supervisory.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Photo Loader supervisory.lnk
backup=C:\WINDOWS\pss\Photo Loader supervisory.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a--c--- 2007-05-26 12:45 257088 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
--a--c--- 2004-09-14 09:50 53248 C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2007-10-19 21:16 286720 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2006-01-15 21:53 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 17:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon []
R2 LxrSII1d;Secure II Driver;C:\WINDOWS\system32\Drivers\LxrSII1d.sys [2005-05-19 15:48]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-03-06 21:32]

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-04-08 19:31:03 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-04-27 00:26:27 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2008-03-25 03:10:50 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Julia Mosby.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-27 19:00:23
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-27 19:02:09
ComboFix-quarantined-files.txt 2008-04-28 00:01:24
ComboFix2.txt 2008-04-27 09:48:53
ComboFix3.txt 2008-04-27 02:04:33
ComboFix4.txt 2008-04-27 00:24:03

Pre-Run: 33,645,944,832 bytes free
Post-Run: 33,636,564,992 bytes free

190 --- E O F --- 2008-04-25 14:14:


and the next.......

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:03:54 PM, on 4/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mark Mosby\Desktop\Hijackthis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe" (User 'Julia Mosby')
O4 - HKUS\S-1-5-21-4031174714-3337758724-3814162849-1007\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User 'Julia Mosby')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} (MSN Money Charting) - http://moneycentral....bs/pmupd806.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.h...nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162861583515
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12440 bytes

[sarahw]

Hi,
1.
Can you please navigate to C:\ and look for a folder called Qoobox. Leave the original folder where it is, we need it there. If you don't know how to do this, let me know.
Please go to UploadMalware to upload the zipped Qoobox folder.

• Enter your username from this forum
• Copy and paste the link to this thread
• Browse for the qoobox folder.
• In the comments, please mention that I asked you to upload this file
• Click on Send File

When you have done this, continue with the next steps


2.
First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program

• Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
• Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
• On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.


3.
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
Do not Run it yet, we will use it later. Save it somewhere you will remember, like your desktop.


4.
Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode.


5.
Please open ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


6.

• IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
• Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
• Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
• AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all actions"
• Next select the "Reports" icon at the top.
• Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
• Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.

7.
Click HERE and run an online scan with Kaspersky WebScanner

• Click on Kaspersky Online Scanner
• You will be promted to install an ActiveX component from Kaspersky, Click Yes.
• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
• Scan Options:
  Scan Archives
  Scan Mail Bases

[*]Click OK
[*]Now under select a target to scan:Select My Computer
[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
[*]Save the file to your desktop.
[*]Copy and paste that information into your next post.
[/list]

Edited by sarahw, 28 April 2008 - 12:52 AM.