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loading error comes up when i turn on computer [CLOSED]


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#1
pyar67

pyar67

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[size="6"][size="4"]i am not sure what my infection is called so i am asking the only way i know how. i put exactly what comes up in a box after i turn on my computer and click my picture to get on to my desktop. a moment after i get on my desktop a box pops up with error loading and the message i typed into the topic description area above. i dont mean to be dumb i am just learning this stuff. thanks :)
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#2
greyknight17

greyknight17

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1. Download combofix at http://www.techsuppo...Bs/ComboFix.exe or http://download.blee...Bs/ComboFix.exe
2. Double-click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply.

Note:
Do not click on combofix's window while it's running. That may cause it to stall.

Download HijackThis at http://www.greyknigh.../HijackThis.exe Create a folder at C:\HJT and move HijackThis.exe there. Double-click on the program to run it.

1. If it gives you an intro screen, just choose Do a system scan and save a logfile.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.

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#3
greyknight17

greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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