All of a sudden, I could no longer use my CD drive.
When I clicked on "My Computer", the drive was listed as drive D. But when I put in an audio CD, the computer locked up. I could not play any of the tracks. And my graphics were affected - there were dialog boxes that were displayed on screen - perhaps they were error messages - but I could only see the "OK" box.
I tried doing a System Restore to a date (last week) when the drive worked. I tried several of the restore points listed in boldface on the System Restore menu. However, the computer would not perform the restore operation.
I have no idea how to start diagnosing the problem. I do not know whether it is a hardware or a software (missing drivers?) issue.
I also have a separate DVD-RW drive in the computer. So I figured - why not see if that drive will work? They both can't have failed at the same time, right?
So I inserted the audio CD. Well, that drive was also listed under "My Computer" and the files on the CD were listed on screen, but when I clicked on one of them - I got the following message:
"The application or DLL C\Windows\system32\wmp.dll is not a valid Windows image. Please check this against your installation diskette."
That was followed by a similar message that referred to the "msctfime.ime" file.
I hit Ctrl-Alt-Del which would not work. "The application failed to initialize properly."
I tried importing the files into iTunes - got the following error message: "E:\ Not enough quota is available to process this request."
So neither drive D and drive E seems to work.
Suggestions greatly appreciated.
Bob
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