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Help please! [CLOSED]


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#1
LoganWolverine

LoganWolverine

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My PC is very erratic, spybot won't run, explorer is very very slow, avg shuts off by itself, etc.

I feel it's about to blow any minute.

Help would be very much apreciated.

Here's my HijackThis Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:37:44, on 23-04-2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Labtec\Media Keyboard\V5.0\KbdAp32A.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fastnewsf...hp?showforum=13
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sha123.com
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: (no name) - {C5B7140A-CBA6-4C5B-B10D-DF94B5F17AB5} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Labtec\Mouse\2.1\moffice.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Labtec\Media Keyboard\V5.0\KbdAp32A.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [6cf5acb9] rundll32.exe "C:\WINDOWS\System32\iwvriiiq.dll",b
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [BM6fc69f25] Rundll32.exe "C:\WINDOWS\System32\sxejqdbh.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [FilmFilerAssistant] "C:\Program Files\FilmFiler\FilmFilerAssistant\FilmFilerAssistant.exe" "%1"
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Free Cruise Toolbar - {3E90E701-A4A6-4a9e-B935-C39519274323} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Free Cruise Toolbar - {3E90E701-A4A6-4a9e-B935-C39519274323} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2019DC25-D1C0-11D6-97B3-0008A124F542} (StreamPlug Class) - http://www.streamplu...lug/beta/SP.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail....es/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemreq.../sysreqlab2.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/p...owserPlugin.cab
O16 - DPF: {9D2F1FF2-1F20-4B51-8249-9DCB58347149} - http://www.cruiseflo...l...&adid=26720
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemreq...m/sysreqlab.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.co...GameManager.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.f...obal/msc311.cab
O23 - Service: 4FF2715E - Unknown owner - C:\WINDOWS\System32\3FDCE260.EXE (file missing)
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Avid SDM Service (AvidSDMService) - Avid Technology, Inc. - C:\WINDOWS\system32\AvidSDMService.exe
O23 - Service: Avid Startup (AvidStartup) - Unknown owner - C:\WINDOWS\system32\AvidStartup.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

--
End of file - 10009 bytes


What should I do, guys?

Thank you in advance.
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#2
greyknight17

greyknight17

    Malware Expert

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  • 16,560 posts
Welcome to GTG.

Do you know what this program is for? -> C:\Program Files\FilmFiler\FilmFilerAssistant\FilmFilerAssistant.exe

Please print the below instructions or copy them to Notepad. Make sure to work through the fixes in the order mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sha123.com
R3 - Default URLSearchHook is missing
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: (no name) - {C5B7140A-CBA6-4C5B-B10D-DF94B5F17AB5} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [6cf5acb9] rundll32.exe "C:\WINDOWS\System32\iwvriiiq.dll",b
O4 - HKLM\..\Run: [BM6fc69f25] Rundll32.exe "C:\WINDOWS\System32\sxejqdbh.dll",s
O4 - HKCU\..\Run: [FilmFilerAssistant] "C:\Program Files\FilmFiler\FilmFilerAssistant\FilmFilerAssistant.exe" "%1"
O23 - Service: 4FF2715E - Unknown owner - C:\WINDOWS\System32\3FDCE260.EXE (file missing)


Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

sc stop 4FF2715E
sc delete 4FF2715E
del delete.bat


Save the file as "delete.bat". Make sure to save it with the quotes. Double click on it.

Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):

C:\WINDOWS\System32\iwvriiiq.dll
C:\WINDOWS\System32\sxejqdbh.dll


1. Download combofix at http://www.techsuppo...Bs/ComboFix.exe or http://download.blee...Bs/ComboFix.exe
2. Double-click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply.

Note:
Do not click on combofix's window while it's running. That may cause it to stall.
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#3
greyknight17

greyknight17

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  • Visiting Consultant
  • 16,560 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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