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Outerinfo [RESOLVED]


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#1
Aggie4you

Aggie4you

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One of my officers (I work in IT for a police department) brought me their personal laptop with "popups". A quick look at the computer revealed a number of issues including outerinfo. I've gone through the outerinfo removal steps as well as the generic malware removal steps listed in the topic "You must read this before Posting a HijackThis Log". The only exception to this is that I installed Norton Antivirus instead of AVG. Also, the machine already had service pack 2 for Windows XP installed. I'm still getting popups on the internet (although, they have greatly reduced).

Below is a copy of my HijackThis log as well as a copy of the uninstall list from HijackThis. Any help you can provide will be greatly appreciated. I also have the Malwarebytes Anti-Malware Log if you need it, but I don't know how helpful it would be since it's one of the first things I did.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:02:13 PM, on 4/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [zuru] C:\PROGRA~1\COMMON~1\zuru\zurum.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?441a49fc7ebb45a48159d8e873b17047
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?441a49fc7ebb45a48159d8e873b17047
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bspd021999
O17 - HKLM\Software\..\Telephony: DomainName = bspd021999
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0BF412B-E877-4D54-B812-BF883AE87F9F}: NameServer = 110.121.0.5,69.55.192.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bspd021999
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7937 bytes


UNINSTALL LIST

Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
ALPS Touch Pad Driver
BadgeSE Workstation
Broadcom Management Programs
Conexant HDA D110 MDC V.92 Modem
DataPAC 3D
DbaMGR
Digital Line Detect
Form Fill (Windows Live Toolbar)
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
Java 2 Runtime Environment, SE v1.4.2_03
KPG-44D
LiveUpdate 2.6 (Symantec Corporation)
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Office 97, Professional Edition
Microsoft SQL Server Desktop Engine
Microsoft SQL Server Desktop Engine (Valid)
Microsoft Visual C++ 2005 Redistributable
mIWA
mLogView
mMHouse
Modem Helper
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB936181)
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
OneCare Advisor (Windows Live Toolbar)
Panda ActiveScan 2.0
Popup Blocker (Windows Live Toolbar)
PowerDVD 5.7
QuickSet
Rhapsody Player Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Smart Menus (Windows Live Toolbar)
SUPERAntiSpyware Free Edition
Symantec AntiVirus
Tabbed Browsing (Windows Live Toolbar)
The Crash Zone 4.0
The Crime Zone 4.0
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Under Additional Scans check the boxes beside Reg - App Paths, Reg - Bot Check, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg - File Additional Folder Scans, File - Lop Check, and File - Purity Scan.
  • Under Drivers change it to Non-Microsoft.
  • Check the box beside Scan All User Accounts at the top
  • Under Files Created Within and Files Modified Within change it to 90 days.
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
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#3
Aggie4you

Aggie4you

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The OTScanIt log is attached.

Attached Files


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#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Start OTScanIt. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Non-Microsoft Only]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> zuru -> %SystemDrive%\PROGRA~1\COMMON~1\zuru\zurum.exe [C:\PROGRA~1\COMMON~1\zuru\zurum.exe]
< Run [HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\] > -> HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> zuru -> %SystemDrive%\PROGRA~1\COMMON~1\zuru\zurum.exe [C:\PROGRA~1\COMMON~1\zuru\zurum.exe]
< sysbavin Startup Folder > -> C:\Documents and Settings\sysbavin\Start Menu\Programs\Startup
YN -> %SystemDrive%\Documents and Settings\sysbavin\Start Menu\Programs\Startup\HawkEye.lnk ->
YN -> %SystemDrive%\Documents and Settings\sysbavin\Start Menu\Programs\Startup\Microsoft Find Fast.lnk ->
< sysguynn2.BSPD021999 Startup Folder > -> C:\Documents and Settings\sysguynn2.BSPD021999\Start Menu\Programs\Startup
YN -> %SystemDrive%\Documents and Settings\sysguynn2.BSPD021999\Start Menu\Programs\Startup\Microsoft Find Fast.lnk ->
YN -> %SystemDrive%\Documents and Settings\sysguynn2.BSPD021999\Start Menu\Programs\Startup\Office Startup.lnk ->
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {7E853D72-626A-48EC-A868-BA8D5E23E045} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Yahoo! Toolbar]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\] > -> HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Yahoo! Toolbar]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> {08B0E5C0-4FCB-11CF-AAA5-00401C608501}:{08B0E5C0-4FCB-11CF-AAA5-00401C608501} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Sun Java Console]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} [HKEY_LOCAL_MACHINE] -> [Sun Java Console]
YN -> CmdMapping\\{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Menu Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Add to Windows &Live Favorites ->
< Internet Explorer Extensions [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} [HKEY_LOCAL_MACHINE] -> [Sun Java Console]
YN -> CmdMapping\\{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Menu Extensions [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Add to Windows &Live Favorites ->
< Internet Explorer Extensions [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} [HKEY_LOCAL_MACHINE] -> [Sun Java Console]
YN -> CmdMapping\\{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Menu Extensions [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Add to Windows &Live Favorites ->
< Internet Explorer Extensions [HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\] > -> HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} [HKEY_LOCAL_MACHINE] -> [Sun Java Console]
YN -> CmdMapping\\{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Menu Extensions [HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\] > -> HKEY_USERS\S-1-5-21-4050152891-2390778215-1051300527-1007\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Add to Windows &Live Favorites ->
[Registry - Additional Scans - Non-Microsoft Only]
< App Paths [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\
YN -> combofix.exe -> %UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\81IZG1UR\ComboFix[1].exe [Reg Error: Value Path does not exist or could not be read.]
< BotCheck > ->
*Authentication Packages* -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\Authentication Packages
YY -> C:\WINDOWS\system32\ljJDWOif ->
< BotCheck > ->
[Files/Folders - Created Within 90 days]
NY -> core.cache.dsk -> %SystemRoot%\System32\drivers\core.cache.dsk
NY -> sparroww.sys -> %SystemRoot%\System32\drivers\sparroww.sys
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> dctmywvh.ini -> %SystemRoot%\System32\dctmywvh.ini
NY -> fiOWDJjl.ini -> %SystemRoot%\System32\fiOWDJjl.ini
NY -> fiOWDJjl.ini2 -> %SystemRoot%\System32\fiOWDJjl.ini2
NY -> g37.exe -> %SystemRoot%\System32\g37.exe
NY -> g38.exe -> %SystemRoot%\System32\g38.exe
NY -> gside.exe -> %SystemRoot%\System32\gside.exe
NY -> winpfz33.sys -> %SystemRoot%\System32\winpfz33.sys
NY -> BM6f5781b1.xml -> %SystemRoot%\BM6f5781b1.xml
NY -> cookies.ini -> %SystemRoot%\cookies.ini
NY -> pskt.ini -> %SystemRoot%\pskt.ini
[Files Created - Additional Folder Scans - Non-Microsoft Only]
NY -> M?crosoft.NET -> %UserProfile%\My Documents\Mіcrosoft.NET
NY -> ??pPatch -> %UserProfile%\My Documents\ΑрpPatch
NY -> ?racle -> %UserProfile%\My Documents\Οracle
[Files/Folders - Modified Within 90 days]
NY -> core.cache.dsk -> %SystemRoot%\System32\drivers\core.cache.dsk
NY -> sparroww.sys -> %SystemRoot%\System32\drivers\sparroww.sys
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> dctmywvh.ini -> %SystemRoot%\System32\dctmywvh.ini
NY -> fiOWDJjl.ini -> %SystemRoot%\System32\fiOWDJjl.ini
NY -> fiOWDJjl.ini2 -> %SystemRoot%\System32\fiOWDJjl.ini2
NY -> g37.exe -> %SystemRoot%\System32\g37.exe
NY -> g38.exe -> %SystemRoot%\System32\g38.exe
NY -> gside.exe -> %SystemRoot%\System32\gside.exe
NY -> winpfz33.sys -> %SystemRoot%\System32\winpfz33.sys
[Files Modified - Additional Folder Scans - Non-Microsoft Only]
NY -> M?crosoft.NET -> %UserProfile%\My Documents\Mіcrosoft.NET
NY -> ??pPatch -> %UserProfile%\My Documents\ΑрpPatch
NY -> ?racle -> %UserProfile%\My Documents\Οracle
[File - Purity Scan: Additional Folder Scans - Non-Microsoft Only]
NY -> ??pPatch -> C:\Documents and Settings\bfitzgibbons\My Documents\ΑрpPatch
NY -> M?crosoft.NET -> C:\Documents and Settings\bfitzgibbons\My Documents\Mіcrosoft.NET
NY -> ?racle -> C:\Documents and Settings\bfitzgibbons\My Documents\Οracle
[Extra Files]
Purity
[Empty Temp Folders]
[Start Explorer]
[Reboot]


The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.




Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

for more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058. once you install the Recovery Console, when you reboot your computer, right after reboot, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. that is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
  • 0

#5
Aggie4you

Aggie4you

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Okay, I ran the OTScanIt Fix and I am attaching the log here. I also ran Combofix and am attaching the log here (Combofix log). I then realized that I hadn't installed the XP Recovery Console, so I did that and re-ran ComboFix, so I will also attach the second log here (Combofix log 2).

Attached Files


  • 0

#6
Rorschach112

Rorschach112

    Ralphie

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Looking good

Don't attach the reports though

1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

Folder::
C:\WINDOWS\system32\bharebio01
C:\Temp\wdlw14

Registry::

Driver::


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall





Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


Also post a new HijackThis log and tell me how your PC is running
  • 0

#7
Aggie4you

Aggie4you

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Here are my reports/logs. The computer seems to be running much better. I haven't noticed a popup in the last few hours.

Attached Files


Edited by Aggie4you, 24 April 2008 - 02:47 PM.

  • 0

#8
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
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Can you paste the reports here, don't attach them
  • 0

#9
Aggie4you

Aggie4you

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Kaspersky:

KASPERSKY ONLINE SCANNER REPORT
Thursday, April 24, 2008 3:38:53 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 24/04/2008
Kaspersky Anti-Virus database records: 724749


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\

Scan Statistics
Total number of scanned objects 39505
Number of viruses found 10
Number of infected objects 28
Number of suspicious objects 0
Duration of the scan process 00:25:12

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN/b104.exe/stream/data0002 Infected: Trojan-Downloader.Win32.Small.buy skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN/b104.exe/stream/data0004 Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN/b104.exe/stream Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN/b104.exe Infected: not-a-virus:AdWare.Win32.Mostofate.u skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN ZIP: infected - 4 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340001.VBN CryptZ: infected - 4 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340005.VBN/b116.exe Infected: Trojan-Downloader.Win32.Agent.ezc skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340005.VBN ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340005.VBN CryptZ: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340007.VBN/b153.exe Infected: not-a-virus:AdWare.Win32.Insider.d skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340007.VBN ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340007.VBN CryptZ: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340009.VBN/mrofinu.exe Infected: Trojan-Downloader.Win32.Homles.bf skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340009.VBN ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09340009.VBN CryptZ: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0934000B.VBN/b152.exe Infected: not-a-virus:AdWare.Win32.Insider.c skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0934000B.VBN ZIP: infected - 1 skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0934000B.VBN CryptZ: infected - 1 skipped

C:\Documents and Settings\bfitzgibbons\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs\SUPERANTISPYWARE-4-24-2008( 9-34-33 ).LOG Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\Application Data\BVRP Software\NetWaiting\MoHlog.txt Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\History\History.IE5\MSHist012008042420080425\index.dat Object is locked skipped

C:\Documents and Settings\bfitzgibbons\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\bfitzgibbons\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\bfitzgibbons\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\master.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\mastlog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\model.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\modellog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\tempdb.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\Data\templog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL\LOG\ERRORLOG Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\master.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\mastlog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\model.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\modellog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\tempdb.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Data\templog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$Valid\LOG\ERRORLOG Object is locked skipped

C:\Program Files\Symantec AntiVirus\SAVRT\0105NAV~.TMP Object is locked skipped

C:\Program Files\Symantec AntiVirus\SAVRT\0623NAV~.TMP Object is locked skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g37.exe/stream/data0002 Infected: not-a-virus:AdWare.Win32.Agent.bob skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g37.exe/stream Infected: not-a-virus:AdWare.Win32.Agent.bob skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g37.exe NSIS: infected - 2 skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g38.exe/stream/data0002 Infected: not-a-virus:AdWare.Win32.Agent.brr skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g38.exe/stream Infected: not-a-virus:AdWare.Win32.Agent.brr skipped

C:\RECYCLER\S-1-5-21-4050152891-2390778215-1051300527-1007\Dc1\WINDOWS\System32\g38.exe NSIS: infected - 2 skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0009914.dll Infected: not-a-virus:AdWare.Win32.Agent.bob skipped

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0010140.dll Infected: not-a-virus:AdWare.Win32.Agent.brr skipped

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP40\A0010210.exe Infected: Trojan.Win32.BHO.bhh skipped

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP40\A0010229.dll Infected: Packed.Win32.Monder.gen skipped

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP45\change.log Object is locked skipped

C:\WINDOWS\CSC\00000001 Object is locked skipped

C:\WINDOWS\Debug\Netlogon.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_374.dat Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_708.dat Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.



HiJackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:39:10 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Microsoft SQL Server\MSSQL$Valid\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?441a49fc7ebb45a48159d8e873b17047
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?441a49fc7ebb45a48159d8e873b17047
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bspd021999
O17 - HKLM\Software\..\Telephony: DomainName = bspd021999
O17 - HKLM\System\CCS\Services\Tcpip\..\{E0BF412B-E877-4D54-B812-BF883AE87F9F}: NameServer = 110.121.0.5,69.55.192.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bspd021999
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7759 bytes
  • 0

#10
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean ! We need to do a few things

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image



  • Make sure you have an Internet Connection.
  • Double-click OTScanIt.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



pYou now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#11
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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