[Ashley Poole]

Ok, so a couple months ago I had a bad virus infection on my computer. Since it was fixed, I have had a lot of things not functioning properly on here, such as:

1- **Task scheduler not functioning properly** [[possibly missing files/drivers???]] I have to manually do everything now.

2- **I cannot burn cds** [[I've tried using 4 different programs to burn the cds, so undoubtedly it's not the program I am using. Every time, it gets about half way through the cd burning process then quits unexpectedly. I have also checked my D: drive and it says it is funcioning properly. Someone offered the advice of uninstalling and reinstalling the program, but Im not sure where my cds are. And since none of the programs work, I don't think thats the problem.

3-**Programs popping up at start up in the right hand corner of the screen** It is the same ones: Yahoo messenger, yahoo music jukebox and quicktime. I never have them to pop up at startup because I don't want them to. They are not even in the startup folder, so I am unsure as to why they are choosing to do so... [[possible viruses? should I uninstall them?]]

4- **Computer running really slow** I do disk cleanup everyday and fragment whenever the analyzer tells me it's needed. What else can I do to speed up my computer? I already have like 60% free space, so I am unsure as to why it's soooo slow sometimes.


=) Thanks a million in helping me with this. I haven't been able to burn a cd in over a month. =(
Ashley

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Run clean-up

http://www.stevengou...o...9&Itemid=70

Defragment your harddrive

start/run/dfrg.msc/click ok

click defragment.......

try doing a chkdsk /r

Start/run/ chkdsk /r /click ok

notice the space between the k and the /
At the command prompt type the letter y
press enter
chkdsk cannot run at this time...another volume is using it
restart your computer....

To gain more space
press your windows key and pause/break key
click on System Restore tab
make sure the box is unchecked
highlite your drive usually C drive
click settings ..slider will appear
move slider back to 3%
click ok

Edited by Mr Freeze, 24 April 2008 - 10:32 AM.

[Mr Freeze]

Run clean-up

http://www.stevengou...o...9&Itemid=70

Defragment your harddrive

start/run/dfrg.msc/click ok

click defragment.......

try doing a chkdsk /r

Start/run/ chkdsk /r /click ok

notice the space between the k and the /
At the command prompt type the letter y
press enter
chkdsk cannot run at this time...another volume is using it
restart your computer....

To gain more space
press your windows key and pause/break key
click on System Restore tab
make sure the box is unchecked
highlite your drive usually C drive
click settings ..slider will appear
move slider back to 3%
click ok

Edited by Mr Freeze, 24 April 2008 - 10:32 AM.

[Ashley Poole]

Thanks, I really appreciate it! ....But what about all the other stuff????? Is this the right category to post in for the other things??? Thanks again

[Mr Freeze]

Your posting in the right forum
if you ran cleanup and did chkdsk /r along with defragmenting your harddrive .
there are some other tools we can run
i do hope you have your xp cd
sfc /scannow may ask for it

Start /Run/ sfc /scannow /click ok

notice the space between the C and /

go to your device manger and click on your dvd drive

start /run/ devmgmt.msc /click ok

click on + on dvd-rom cd drives
right click on the driver and try to update it
you could post the make and model of your computer
the most recent drivers can be found
if that dont work then try to uninstall it
restarting your computer will reinstall it back

you need to see if there are any processes running when your system is idle
system idle should be at 99% and thats normal
press the following keys simantaneuosly
CTRL ALT and DELETE
click on the process tab
if system idle is at 99% thats normal if not then look for process using more
and how much percent and whats the procees is it

[Ashley Poole]

ok, I will try this. I have an xp cd, but I am not sure if it's the one that came with the computer or if I bought it. Would it make a difference? [[its the same version, anyways]] I will wait until you respond before I try what you told me. =)
And btw----how do I retrieve my cd key from my computer? [[because that I DO NOT REMEMBER...lol]]

Edited by Ashley Poole, 24 April 2008 - 12:35 PM.

[Mr Freeze]

your product key should on your computer
it could be a blue ....orange ....sticker
its a 25 numbers and letter combination

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

magic jelly bean can retrieve your product key

http://magicaljellybean.com/keyfinder/

scroll down until you see this and click on it

Download Keyfinder v2.0.1

but your windows xp cd has to be the same version

heres a good site to get information on sfc /scannow

http://www.updatexp....protection.html

go to services. msc and see if tasks scheduler is enabled

start/ run/ services.msc /click ok
scroll down until you see tasks scheduler
click on it to highlight it
on the left look for stop.... pause or restart this service
choose restart

next you can go to msconfig

start/run/ msconfig /click ok

under startup tab

look for yahoo messenger.. yahoo music jukebox and quicktime
uncheck these and click ok
restart your computer

then you can run tune up 2008
its a free trial
after you run each of its features its always good to restart your computer

download it from here

http://www.tune-up.c...ownload/tu2007/

Edited by Mr Freeze, 24 April 2008 - 01:28 PM.