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Help! I've been Hijacked, by safnavweb.com [CLOSED]


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#16
sarahw

sarahw

    Malware Staff

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Hi,
Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below:

O17 - HKLM\System\CCS\Services\Tcpip\..\{237B36AA-E6B3-4038-86D3-A4C5BDCE6721}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{8653E2F2-A089-47A9-921C-D3904CA5D2D7}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{237B36AA-E6B3-4038-86D3-A4C5BDCE6721}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm



Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Updating Java and Clearing Cache
  • Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
  • It will say "Java Plug-in" under the icon.
    Please find the update button or tab in the Java Control Panel. Update your Java then reboot.
  • If you are unable to update you can manually update by going here:
  • After the reboot, go back into the Control Panel and double-click the Java Icon.
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked
    Downloaded Applets
    Downloaded Applications
    Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.


In your reply, let me know how your computer is running.
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#17
sarahw

sarahw

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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