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Many viruses and trojans! computer running super slowly! Pleas


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#1
lifeisabeach2191

lifeisabeach2191

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Hi, I'm not exactly sure what is wrong with my computer but I know I have many viruses on it. When I turn it on I get mny popups that say you've been infected by spyware and malware and whatever else that I do not even know of. My McAfee keeps telling me that I have a Vundo Trojan in C:\\WINDOWS\system32\urqpjJC.dll. I've tried to remove it and everytime McAfee says that I need to restart to removie it but after doing so, it pops up again in an endless cycle. I can't go online because the slowness is unbareable. I've used Spy Sweeper and removed the things it found but the problem still persists. Please help me because I am very desperate and have considered just completely reseting my entire laptop. Plese help me! Thanks

Here is my Hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:09 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Ultimate Cleaner\UltimateCleaner.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\olgdqarf.exe
C:\WINDOWS\system32\restore\rstrui.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarerefer...=...6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061120
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
O3 - Toolbar: dpevflbg - {702B19A3-7316-4208-A772-0FFE31903572} - C:\WINDOWS\dpevflbg.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [28eb3f0b] rundll32.exe "C:\WINDOWS\system32\hyqjmtxu.dll",b
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Ultimate Cleaner] "C:\Program Files\Ultimate Cleaner\UltimateCleaner.exe" hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Solomiya\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {D1548A26-B8F6-4E86-AE74-E7062CCC2E2A} (igLoader Content on Demand) - http://www.miniclip....er/igloader.CAB
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O21 - SSODL: wdpoefan - {AD670090-E094-496D-9371-3C26FA556CB4} - C:\WINDOWS\wdpoefan.dll
O21 - SSODL: vadokmxt - {276E3A44-A034-442A-BD8D-2792AADE6E24} - C:\WINDOWS\vadokmxt.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 11974 bytes
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#2
sarahw

sarahw

    Malware Staff

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Hi,
Welcome to the site

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

I want you to show hidden files. There are instructions HERE to help you do this.
You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time.
Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.
These instuctions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat. :)
  • 0

#3
sarahw

sarahw

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Hi,
Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
  • 0

#4
lifeisabeach2191

lifeisabeach2191

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Thank you so much for helping and also for the very quick reply!

ComboFix log:

ComboFix 08-04-22.5 - Roman 2008-04-24 21:30:18.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.553 [GMT -5:00]
Running from: C:\Documents and Settings\Roman\My Documents\ComboFix.exe
* Created a new restore point
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Roman\Application Data\microsoft\internet explorer\quick launch\Start UltimateCleaner 2007.lnk
C:\Documents and Settings\Roman\Application Data\Ultimate Cleaner
C:\Documents and Settings\Roman\Application Data\Ultimate Cleaner\settings.dat
C:\Documents and Settings\Roman\Favorites\Error Cleaner.url
C:\Documents and Settings\Roman\Favorites\Privacy Protector.url
C:\Documents and Settings\Roman\Favorites\Spyware&Malware Protection.url
C:\WINDOWS\cookies.ini
C:\WINDOWS\privacy_danger
C:\WINDOWS\privacy_danger\images\capt.gif
C:\WINDOWS\privacy_danger\images\danger.jpg
C:\WINDOWS\privacy_danger\images\down.gif
C:\WINDOWS\privacy_danger\images\spacer.gif
C:\WINDOWS\privacy_danger\index.htm
C:\WINDOWS\rs.txt
C:\WINDOWS\system32\cbXNHwXR.dll
C:\WINDOWS\system32\hyqjmtxu.dll
C:\WINDOWS\system32\RXwHNXbc.ini
C:\WINDOWS\system32\RXwHNXbc.ini2
C:\WINDOWS\system32\tmgwdujy.dll
C:\WINDOWS\system32\uxtmjqyh.ini
C:\WINDOWS\system32\yjudwgmt.ini

.
((((((((((((((((((((((((( Files Created from 2008-03-25 to 2008-04-25 )))))))))))))))))))))))))))))))
.

2008-04-24 21:17 . <DIR> C:\WINDOWS\LastGood.Tmp
2008-04-24 17:01 . 2008-04-24 17:01 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-23 23:58 . 2008-04-24 21:17 <DIR> d-------- C:\Documents and Settings\Roman\Application Data\TmpRecentIcons
2008-04-23 22:31 . 2008-04-23 22:31 <DIR> d-------- C:\Program Files\VirusIsolator
2008-04-23 21:59 . 2008-04-23 21:59 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\Webroot
2008-04-23 21:58 . 2004-02-11 18:27 102,912 --a------ C:\WINDOWS\system32\islzma.dll
2008-04-23 21:58 . 2005-11-18 12:05 78,336 --a------ C:\WINDOWS\system32\drivers\ssi.sys
2008-04-23 21:57 . 2008-04-23 21:57 <DIR> d-------- C:\Documents and Settings\Roman\Application Data\Webroot
2008-04-23 21:57 . 2005-05-20 00:58 356,352 --a------ C:\WINDOWS\system32\eSellerateEngine.dll
2008-04-23 21:57 . 2003-06-06 10:21 81,920 --a------ C:\WINDOWS\system32\eSellerateControl350.dll
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\WINDOWS\system32\Macromed
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Symantec
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Sigmatel
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Platypus
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\MSECache
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\illiminable
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\directx
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\CONEXANT
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\BAE
2008-04-23 21:46 . 2008-04-24 16:37 <DIR> d-------- C:\MDT
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\33a94a1ccf05d0a4abe400c4
2008-04-23 21:43 . 2008-04-24 19:20 <DIR> d-------- C:\i386
2008-04-23 21:36 . 2008-04-23 21:40 <DIR> d-------- C:\Program Files\SystemErrorFixer
2008-04-23 21:27 . 2008-04-23 21:27 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-04-23 19:58 . 2008-04-23 21:40 <DIR> d-------- C:\WINDOWS\privacy_danger(3)
2008-04-23 19:35 . 2008-04-23 19:35 <DIR> d-------- C:\Program Files\Webroot
2008-04-23 18:00 . 2008-04-23 18:00 <DIR> d-------- C:\Documents and Settings\Oksana\Application Data\McAfee
2008-04-23 17:58 . 2008-04-24 21:19 3,632 --a------ C:\WINDOWS\system32\PerfStringBackup.TMP
2008-04-23 17:42 . 2008-04-23 17:42 1,409 --a------ C:\WINDOWS\QTFont.for
2008-04-23 15:48 . 2008-04-23 15:53 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-22 16:33 . 2008-04-22 14:01 212,992 --a------ C:\WINDOWS\wdpoefan.dll
2008-04-22 16:33 . 2008-04-22 14:01 212,992 --a------ C:\WINDOWS\qnmargolwqt.dll
2008-04-22 16:33 . 2008-04-22 14:01 167,936 --a------ C:\WINDOWS\vadokmxt.dll
2008-04-22 16:33 . 2008-04-22 14:01 151,552 --a------ C:\WINDOWS\dpevflbg.dll
2008-04-22 16:33 . 2008-04-22 14:01 94,208 --a------ C:\WINDOWS\olgdqarf.exe
2008-04-22 16:33 . 2008-04-22 14:01 81,920 --a------ C:\WINDOWS\wxvgsdbq.exe
2008-04-03 16:04 . 2008-04-03 16:04 <DIR> d-------- C:\Program Files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-25 02:17 --------- d-----w C:\Program Files\McAfee
2008-04-25 00:15 --------- d-----w C:\Program Files\Viewpoint
2008-04-24 02:46 --------- d-----w C:\Program Files\Common Files\Nullsoft
2008-04-23 22:45 --------- d-----w C:\Program Files\LimeWire
2008-04-22 23:07 --------- d-----w C:\Program Files\EA GAMES
2008-04-03 21:04 --------- d-----w C:\Program Files\iTunes
2008-04-03 21:03 --------- d-----w C:\Program Files\QuickTime
2008-02-27 00:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2B98AA3D-B6F6-45B2-A9D8-9DCE94F6FFCC}]
2008-04-22 14:01 212992 --a------ C:\WINDOWS\qnmargolwqt.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A6C54318-5AC7-477D-B0A7-49AF5189300C}]
C:\WINDOWS\system32\urqpQjJC.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{A6C54318-5AC7-477D-B0A7-49AF5189300C}"= C:\WINDOWS\system32\urqpQjJC.dll [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"vadokmxt"= {E15B53B5-5617-4474-B5E8-87EAB3E5F1E3} - C:\WINDOWS\vadokmxt.dll [2008-04-22 14:01 167936]
"wdpoefan"= {EB2D5AF7-2B59-40C1-9690-FCBBEF48B352} - C:\WINDOWS\wdpoefan.dll [2008-04-22 14:01 212992]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqpQjJC]
urqpQjJC.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"C:\\Program Files\\AIM6\\aim6.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"C:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R0 SSI;SSI;C:\WINDOWS\system32\Drivers\SSI.SYS [2005-11-18 12:05]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
S2 0314411209089881mcinstcleanup;McAfee Application Installer Cleanup (0314411209089881);C:\WINDOWS\TEMP\031441~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini []
S4 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 16:38]

*Newly Created Service* - 0314411209089881MCINSTCLEANUP
.
Contents of the 'Scheduled Tasks' folder
"2008-04-19 01:16:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-03-06 23:38:00 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe'
"2008-02-11 02:05:45 C:\WINDOWS\Tasks\McQcTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-24 21:34:49
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


C:\WINDOWS\TEMP\mps4C40.tmp

scan completed successfully
hidden files: 1

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
C:\PROGRA~1\COMMON~1\McAfee\RedirSvc\RedirSvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\Mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MpfSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\PROGRA~1\McAfee\MPS\mpsevh.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\McAfee\MSC\mcuimgr.exe
.
**************************************************************************
.
Completion time: 2008-04-24 21:39:10 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-25 02:39:04

Pre-Run: 91,334,238,208 bytes free
Post-Run: 91,245,285,376 bytes free

181 --- E O F --- 2008-04-22 20:47:18
  • 0

#5
lifeisabeach2191

lifeisabeach2191

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Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:41:16 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarerefer...=...6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DVA Gate - {2B98AA3D-B6F6-45B2-A9D8-9DCE94F6FFCC} - C:\WINDOWS\qnmargolwqt.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {A6C54318-5AC7-477D-B0A7-49AF5189300C} - C:\WINDOWS\system32\urqpQjJC.dll (file missing)
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O20 - Winlogon Notify: urqpQjJC - urqpQjJC.dll (file missing)
O21 - SSODL: vadokmxt - {E15B53B5-5617-4474-B5E8-87EAB3E5F1E3} - C:\WINDOWS\vadokmxt.dll
O21 - SSODL: wdpoefan - {EB2D5AF7-2B59-40C1-9690-FCBBEF48B352} - C:\WINDOWS\wdpoefan.dll
O23 - Service: McAfee Application Installer Cleanup (0314411209089881) (0314411209089881mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\031441~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 5428 bytes
  • 0

#6
sarahw

sarahw

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1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\wdpoefan.dll
C:\WINDOWS\qnmargolwqt.dll
C:\WINDOWS\vadokmxt.dll
C:\WINDOWS\dpevflbg.dll
C:\WINDOWS\olgdqarf.exe
C:\WINDOWS\wxvgsdbq.exe
C:\WINDOWS\QTFont.for
C:\WINDOWS\privacy_danger(3)
C:\WINDOWS\system32\urqpQjJC.dll

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{2B98AA3D-B6F6-45B2-A9D8-9DCE94F6FFCC}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A6C54318-5AC7-477D-B0A7-49AF5189300C}]
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{A6C54318-5AC7-477D-B0A7-49AF5189300C}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"vadokmxt"=-
"wdpoefan"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqpQjJC]



3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image


5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log.

  • 0

#7
lifeisabeach2191

lifeisabeach2191

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ComboFix log:

ComboFix 08-04-22.5 - Roman 2008-04-24 22:19:40.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.537 [GMT -5:00]
Running from: C:\Documents and Settings\Roman\My Documents\ComboFix.exe
Command switches used :: C:\Documents and Settings\Roman\My Documents\CFScript.txt
* Created a new restore point
* Resident AV is active


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\dpevflbg.dll
C:\WINDOWS\olgdqarf.exe
C:\WINDOWS\privacy_danger(3)
C:\WINDOWS\qnmargolwqt.dll
C:\WINDOWS\QTFont.for
C:\WINDOWS\system32\urqpQjJC.dll
C:\WINDOWS\vadokmxt.dll
C:\WINDOWS\wdpoefan.dll
C:\WINDOWS\wxvgsdbq.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\dpevflbg.dll
C:\WINDOWS\olgdqarf.exe
C:\WINDOWS\qnmargolwqt.dll
C:\WINDOWS\QTFont.for
C:\WINDOWS\rs.txt
C:\WINDOWS\vadokmxt.dll
C:\WINDOWS\wdpoefan.dll
C:\WINDOWS\wxvgsdbq.exe

.
((((((((((((((((((((((((( Files Created from 2008-03-25 to 2008-04-25 )))))))))))))))))))))))))))))))
.

2008-04-24 22:08 . 2008-04-24 22:08 <DIR> d-------- C:\Documents and Settings\Roman\Application Data\acccore
2008-04-24 17:01 . 2008-04-24 17:01 <DIR> d-------- C:\Program Files\Trend Micro
2008-04-23 23:58 . 2008-04-24 21:17 <DIR> d-------- C:\Documents and Settings\Roman\Application Data\TmpRecentIcons
2008-04-23 22:31 . 2008-04-23 22:31 <DIR> d-------- C:\Program Files\VirusIsolator
2008-04-23 21:59 . 2008-04-23 21:59 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\Webroot
2008-04-23 21:58 . 2004-02-11 18:27 102,912 --a------ C:\WINDOWS\system32\islzma.dll
2008-04-23 21:58 . 2005-11-18 12:05 78,336 --a------ C:\WINDOWS\system32\drivers\ssi.sys
2008-04-23 21:57 . 2008-04-23 21:57 <DIR> d-------- C:\Documents and Settings\Roman\Application Data\Webroot
2008-04-23 21:57 . 2005-05-20 00:58 356,352 --a------ C:\WINDOWS\system32\eSellerateEngine.dll
2008-04-23 21:57 . 2003-06-06 10:21 81,920 --a------ C:\WINDOWS\system32\eSellerateControl350.dll
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\WINDOWS\system32\Macromed
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Symantec
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Sigmatel
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\Platypus
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\MSECache
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\illiminable
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\directx
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\CONEXANT
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\Program Files\BAE
2008-04-23 21:46 . 2008-04-24 16:37 <DIR> d-------- C:\MDT
2008-04-23 21:46 . 2008-04-23 21:46 <DIR> d-------- C:\33a94a1ccf05d0a4abe400c4
2008-04-23 21:43 . 2008-04-24 19:20 <DIR> d-------- C:\i386
2008-04-23 21:36 . 2008-04-23 21:40 <DIR> d-------- C:\Program Files\SystemErrorFixer
2008-04-23 21:27 . 2008-04-23 21:27 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-04-23 19:58 . 2008-04-23 21:40 <DIR> d-------- C:\WINDOWS\privacy_danger(3)
2008-04-23 19:35 . 2008-04-23 19:35 <DIR> d-------- C:\Program Files\Webroot
2008-04-23 18:00 . 2008-04-23 18:00 <DIR> d-------- C:\Documents and Settings\Oksana\Application Data\McAfee
2008-04-23 17:58 . 2008-04-24 21:39 3,632 --a------ C:\WINDOWS\system32\PerfStringBackup.TMP
2008-04-23 15:48 . 2008-04-23 15:53 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-04-03 16:04 . 2008-04-03 16:04 <DIR> d-------- C:\Program Files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-25 03:06 --------- d-----w C:\Program Files\AIM6
2008-04-25 03:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-04-25 02:17 --------- d-----w C:\Program Files\McAfee
2008-04-25 00:15 --------- d-----w C:\Program Files\Viewpoint
2008-04-24 02:46 --------- d-----w C:\Program Files\Common Files\Nullsoft
2008-04-23 22:45 --------- d-----w C:\Program Files\LimeWire
2008-04-22 23:07 --------- d-----w C:\Program Files\EA GAMES
2008-04-03 21:04 --------- d-----w C:\Program Files\iTunes
2008-04-03 21:03 --------- d-----w C:\Program Files\QuickTime
2008-02-27 00:41 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
.

((((((((((((((((((((((((((((( [email protected]_21.38.51.67 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-04-25 02:34:12 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-04-25 03:21:51 2,048 --s-a-w C:\WINDOWS\bootstat.dat
- 2008-02-22 23:48:09 38,428 -c--a-w C:\WINDOWS\Downloaded Program Files\unagiuninst.exe
+ 2008-04-25 03:06:02 38,428 -c--a-w C:\WINDOWS\Downloaded Program Files\unagiuninst.exe
+ 2008-04-25 03:22:31 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_818.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]
"Aim6"="" []

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"C:\\Program Files\\McAfee\\MBK\\McAfeeDataBackup.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\AIM6\\aim6.exe"=

R0 SSI;SSI;C:\WINDOWS\system32\Drivers\SSI.SYS [2005-11-18 12:05]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 16:38]
S2 0314411209089881mcinstcleanup;McAfee Application Installer Cleanup (0314411209089881);C:\WINDOWS\TEMP\031441~1.EXE C:\PROGRA~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini []

.
Contents of the 'Scheduled Tasks' folder
"2008-04-19 01:16:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-03-06 23:38:00 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe'
"2008-02-11 02:05:45 C:\WINDOWS\Tasks\McQcTask.job"
- c:\PROGRA~1\mcafee\mqc\QcConsol.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-24 22:22:21
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
C:\PROGRA~1\COMMON~1\McAfee\RedirSvc\RedirSvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\Mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MpfSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
.
**************************************************************************
.
Completion time: 2008-04-24 22:27:01 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-25 03:26:56
ComboFix2.txt 2008-04-25 02:39:11

Pre-Run: 91,178,541,056 bytes free
Post-Run: 91,206,475,776 bytes free

168 --- E O F --- 2008-04-22 20:47:18
  • 0

#8
lifeisabeach2191

lifeisabeach2191

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HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:56 PM, on 4/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O23 - Service: McAfee Application Installer Cleanup (0314411209089881) (0314411209089881mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\031441~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 5013 bytes
  • 0

#9
sarahw

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Please download SmitfraudFix (by S!Ri) to your Desktop.

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.


Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlog...processutil.htm
  • 0

#10
lifeisabeach2191

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SmitFraudFix v2.318

Scan done at 22:55:54.78, Thu 04/24/2008
Run from C:\Documents and Settings\Roman\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Roman


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Roman\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Roman\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Dell Wireless 1500 Draft 802.11n WLAN Mini-Card - Packet Scheduler Miniport
DNS Server Search Order: 68.87.72.130
DNS Server Search Order: 68.87.77.130

HKLM\SYSTEM\CCS\Services\Tcpip\..\{ADFD43AC-2222-4CB0-8FFB-92CAC4DD42E8}: DhcpNameServer=68.87.72.130 68.87.77.130
HKLM\SYSTEM\CS1\Services\Tcpip\..\{ADFD43AC-2222-4CB0-8FFB-92CAC4DD42E8}: DhcpNameServer=68.87.72.130 68.87.77.130
HKLM\SYSTEM\CS3\Services\Tcpip\..\{ADFD43AC-2222-4CB0-8FFB-92CAC4DD42E8}: DhcpNameServer=68.87.72.130 68.87.77.130
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.87.72.130 68.87.77.130
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.72.130 68.87.77.130
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=68.87.72.130 68.87.77.130


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
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#11
sarahw

sarahw

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Hi,
1.
First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.


2.
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
Do not Run it yet, we will use it later. Save it somewhere you will remember, like your desktop.


3.
Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode.


4.
Please open ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


5.
  • IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.


6.
Click HERE and run an online scan with Kaspersky WebScanner
  • Click on Kaspersky Online Scanner
  • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
  • Scan Options:
    Scan Archives
    Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:Select My Computer
[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
[*]Save the file to your desktop.
[*]Copy and paste that information into your next post.
[/list]
  • 0

#12
lifeisabeach2191

lifeisabeach2191

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AVG Anti-Spyware report:

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:02:49 PM 4/25/2008

+ Scan result:



C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP229\A0125148.exe -> Dropper.Agent.fag : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP230\A0130268.exe -> Dropper.Agent.fag : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP230\A0130273.exe -> Dropper.Agent.fag : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0131677.exe -> Dropper.Agent.fag : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0135768.exe -> Dropper.Agent.fag : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP229\A0125156.exe -> Not-A-Virus.Adware.TTC : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP230\A0130267.exe -> Not-A-Virus.Adware.TTC : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0131685.exe -> Not-A-Virus.Adware.TTC : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0135763.exe -> Not-A-Virus.Adware.TTC : Cleaned with backup (quarantined).
C:\QooBox\Quarantine\C\WINDOWS\olgdqarf.exe.vir -> Not-A-Virus.Adware.Vapsup : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP229\A0125162.exe -> Not-A-Virus.Adware.Vapsup : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0131691.exe -> Not-A-Virus.Adware.Vapsup : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP234\A0137179.exe -> Not-A-Virus.Adware.Vapsup : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0131540.exe -> Not-A-Virus.PUP.ErrClean.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP231\A0131541.exe -> Not-A-Virus.PUP.ErrClean.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099509.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099510.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099511.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099512.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099513.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099514.EXE -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099515.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099516.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099517.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099518.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099519.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099520.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099521.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099522.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099523.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099524.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099525.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099526.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP174\A0099527.exe -> Trojan.KillAV.on : Cleaned with backup (quarantined).


::Report end
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#13
lifeisabeach2191

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I'm having trouble pasting in the KASPERSKY report because it is 6.19 MB and is too much to paste in. Is there any other way I can send it to you?

Edited by lifeisabeach2191, 25 April 2008 - 10:22 PM.

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#14
sarahw

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You can break it up and paste it into several posts.
Take as many posts as you need. :)

Edit: actually, you could try and upload it as an attachment to a post, as it does sound a bit large

Edited by sarahw, 25 April 2008 - 10:34 PM.

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#15
lifeisabeach2191

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report part 1

Attached Files

  • Attached File  rp1.txt   480.81KB   156 downloads

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