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unremovable icons-virus, help [RESOLVED]


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#16
Essexboy

Essexboy

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Your antiviruses showing are Symantec, McAfee, AVG and Avira . Of those I would recommend Avira

If you need help removing them just shout

If I could have the OTScanit log
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#17
tehs7

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Attached File  OTScanIt.Txt   166.48KB   55 downloads




Won't Avira run out after a certain time since it's free?
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#18
tehs7

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oh and when i went to uninstall norton it said it's missing: The Installation is missing the file instopts.dat
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#19
Essexboy

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Hi I will remove the Norton traces with this fix but apart from that it does not look to bad. How is your system now ?

Avira is free - so that means it will keep going for nowt :)

Start OTScanit. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Unregister Dlls]
[Processes - Non-Microsoft Only]
YY -> ccsvchst.exe -> %CommonProgramFiles%\Symantec Shared\ccSvcHst.exe
YY -> aluschedulersvc.exe -> %ProgramFiles%\Symantec\LiveUpdate\AluSchedulerSvc.exe
YY -> ccapp.exe -> %CommonProgramFiles%\Symantec Shared\ccApp.exe
[Win32 Services - Non-Microsoft Only]
YY -> (Automatic LiveUpdate Scheduler) Automatic LiveUpdate Scheduler [Win32_Own | Auto | Running] -> %ProgramFiles%\Symantec\LiveUpdate\AluSchedulerSvc.exe
YY -> (ccEvtMgr) Symantec Event Manager [Win32_Shared | Auto | Running] -> %CommonProgramFiles%\Symantec Shared\ccSvcHst.exe
YY -> (ccPwdSvc) Symantec Password Validation [Win32_Own | On_Demand | Stopped] -> %CommonProgramFiles%\Symantec Shared\CCPWDSVC.EXE
YY -> (ccSetMgr) Symantec Settings Manager [Win32_Shared | Auto | Running] -> %CommonProgramFiles%\Symantec Shared\ccSvcHst.exe
YY -> (CLTNetCnService) Symantec Lic NetConnect service [Win32_Shared | Auto | Stopped] -> %CommonProgramFiles%\Symantec Shared\ccSvcHst.exe
YY -> (LiveUpdate) LiveUpdate [Win32_Own | On_Demand | Stopped] -> %ProgramFiles%\Symantec\LiveUpdate\LuComServer_3_1.EXE
YY -> (SBService) ScriptBlocking Service [Win32_Own | Auto | Stopped] -> %CommonProgramFiles%\Symantec Shared\Script Blocking\SBServ.exe
[Registry - Non-Microsoft Only]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> ccApp -> %CommonProgramFiles%\Symantec Shared\ccApp.exe ["C:\Program Files\Common Files\Symantec Shared\ccApp.exe"]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {F6104497-54FD-4688-9162-5115CC8AB0FB} [HKEY_LOCAL_MACHINE] -> %SystemDrive%\PROGRA~1\BEARSH~1\BEARSH~2\MediaBar.dll [XBTP01621 Class]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} [HKEY_LOCAL_MACHINE] -> %ProgramFiles%\BearShare applications\BearShare MediaBar\MediaBar.dll [BearShare MediaBar]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} [HKEY_LOCAL_MACHINE] -> %ProgramFiles%\BearShare applications\BearShare MediaBar\MediaBar.dll [BearShare MediaBar]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-2052111302-1897051121-725345543-1004\] > -> HKEY_USERS\S-1-5-21-2052111302-1897051121-725345543-1004\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} [HKEY_LOCAL_MACHINE] -> %ProgramFiles%\BearShare applications\BearShare MediaBar\MediaBar.dll [BearShare MediaBar]
[Files/Folders - Modified Within 90 days]
NY -> lbbho.ini -> %SystemRoot%\lbbho.ini
NY -> Symantec NetDetect.job -> %SystemRoot%\tasks\Symantec NetDetect.job
NY -> C:\Documents and Settings\Travis\Local Settings\Temp\~nsu.tmp\ -> C:\Documents and Settings\Travis\Local Settings\Temp\~nsu.tmp\
NY -> Au_.exe -> C:\Documents and Settings\Travis\Local Settings\Temp\~nsu.tmp\Au_.exe
[Empty Temp Folders]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new Hijackthis log.

I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.
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#20
tehs7

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Right now it's a little slow when i go to my user name...it'll say loading personal settings and take a good 5-10min. (10 at the very most)
I even changed the startup and it's a little slow... I mean my computer isn't that fast to begin with because of low
ram. I only have 256mb, but it was never that slow. (I haven't got more because I'm not too sure which one is right and it's expensive. and being in college, i'm poor.)
All-in-all it's a little sluggish. (hence, when i do the little scroll line [not too sure what it's called, but it's used to highlight more than one icon] on the background, it'll glitch and stay for little bit). oh and a question I have is what's the best all-around antivirus IYO?
While i remember, when I d/l'd the OTscanit the other day, (while in the process) avira popped up with a deleted virus attempt.
I dunno if this was a false positive or what.


Thanks for all the help man, I appreciate it more than you imagine :)


[Processes - Non-Microsoft Only]
Unable to kill process ccsvchst.exe .
File C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe not found.
Unable to kill process aluschedulersvc.exe .
File C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe not found.
Unable to kill process ccapp.exe .
File C:\Program Files\Common Files\Symantec Shared\ccApp.exe not found.
[Win32 Services - Non-Microsoft Only]
Unable to stop service Automatic LiveUpdate Scheduler .
Unable to delete service Automatic LiveUpdate Scheduler .
File C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe not found.
Unable to stop service ccEvtMgr .
Unable to delete service ccEvtMgr .
File C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe not found.
Unable to stop service ccPwdSvc .
Unable to delete service ccPwdSvc .
File C:\Program Files\Common Files\Symantec Shared\CCPWDSVC.EXE not found.
Unable to stop service ccSetMgr .
Unable to delete service ccSetMgr .
File C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe not found.
Unable to stop service CLTNetCnService .
Unable to delete service CLTNetCnService .
File C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe not found.
Unable to stop service LiveUpdate .
Unable to delete service LiveUpdate .
File C:\Program Files\Symantec\LiveUpdate\LuComServer_3_1.EXE not found.
Unable to stop service SBService .
Unable to delete service SBService .
File C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe not found.
[Registry - Non-Microsoft Only]
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ccApp not found.
File C:\Program Files\Common Files\Symantec Shared\ccApp.exe not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F6104497-54FD-4688-9162-5115CC8AB0FB}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F6104497-54FD-4688-9162-5115CC8AB0FB}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A}\ not found.
Registry value HKEY_USERS\S-1-5-21-2052111302-1897051121-725345543-1004\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A}\ not found.
[Files/Folders - Modified Within 90 days]
File C:\WINDOWS\lbbho.ini not found!
File C:\WINDOWS\tasks\Symantec NetDetect.job not found!
File C:\Documents and Settings\Travis\Local Settings\Temp\~nsu.tmp\ not found!
File C:\Documents and Settings\Travis\Local Settings\Temp\~nsu.tmp\Au_.exe not found!
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\Travis\Local Settings\Temp\NAILogs\UpdaterUI_TRAVIS.log scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
RecycleBin -> emptied.
< End of fix log >
OTScanIt by OldTimer - Version 1.0.14.0 fix logfile created on 05112008_082853

Files moved on Reboot...
C:\Documents and Settings\Travis\Local Settings\Temp\NAILogs\UpdaterUI_TRAVIS.log moved successfully.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:30 AM, on 5/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Intel\BootStrap Agent\Bsa.exe
C:\Program Files\Intel\LDCM\bin\IIDS.exe
C:\WINDOWS\system32\lxdccoms.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\NMSSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\DMI\BIN\WIN32SL.EXE
C:\Program Files\Intel\LDCM\bin\ssm.exe
C:\Program Files\Intel\LDCM\ci\cimgr\CiMgrLdr.exe
C:\PROGRA~1\Intel\LDCM\CI\CIMGR\CIMGR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Intel\LDCM\Bin\USM.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: XBTP01621 - {F6104497-54FD-4688-9162-5115CC8AB0FB} - C:\PROGRA~1\BEARSH~1\BEARSH~2\MediaBar.dll (file missing)
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\Program Files\ESPN\Toolbar\DIGToolBar.dll
O3 - Toolbar: BearShare MediaBar - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - C:\Program Files\BearShare applications\BearShare MediaBar\MediaBar.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINDOWS\GWMDMpi.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [User Space Manager] C:\Program Files\Intel\LDCM\Bin\USM.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [lxdcmon.exe] "C:\Program Files\Lexmark 1300 Series\lxdcmon.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [LXDCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll,[email protected]
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Download all links using BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download link using &BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01016526-5E80-11D8-9E86-0007E96C65AE} (SmartAccess Ctl Class) - https://install.char...in/ssctlsma.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akama...ex/qtplugin.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1162785059437
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.f...lobal/msc37.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Intel Bootstrap Agent - Intel Corporation - C:\Program Files\Intel\BootStrap Agent\Bsa.exe
O23 - Service: Intel CI Manager - Intel® Corporation - C:\Program Files\Intel\LDCM\ci\cimgr\CiMgrLdr.exe
O23 - Service: Intel IIDS - Intel® Corporation - C:\Program Files\Intel\LDCM\bin\IIDS.exe
O23 - Service: Intel SSM - Intel® Corporation - C:\Program Files\Intel\LDCM\bin\ssm.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\system32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: PrismXL - Lanovation - C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: win32sl - Smart Technology Enablers - C:\Program Files\Intel\DMI\BIN\WIN32SL.EXE

--
End of file - 13265 bytes
  • 0

#21
Essexboy

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OK lets get the good stuff out of the way first

Now the best part of the day ----- Your log now appears clean :)

Double click OTScanit once again and you should see a CleanUp! button, press that button, you may get prompted by your firewall that OTScanit wants to contact the internet, allow this, a cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will delete all the tools you have downloaded plus itself

Now to get you off to a good start we will re-set your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your your restore point but this is my method:

1. Select Start > All Programs > Accessories > System tools > System Restore.
2. On the dialogue box that appears select Create a Restore Point
3. Click NEXT
4. Enter a name e.g. Clean
5. Click CREATE

You now have a clean restore point, to get rid of the bad ones:

1. Select Start > All Programs > Accessories > System tools > Disk Cleanup.
2. In the Drop down box that appears select your main drive e.g. C
3. Click OK
4. The System will do some calculation and the display a dialogue box with TABS
5. Select the More Options Tab.
6. At the bottom will be a system restore box with a CLEANUP button click this
7. Accept the Warning and select OK again, the program will close and you are done



Now that you are clean, to help protect your computer in the future I recommend that you get the following free program: It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?


Keep safe :)

Now to speed you up a tad : The following programmes are not essential for start up and their removal (just the start up bit that is ) will help with the start up speed

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [lxdcmon.exe] "C:\Program Files\Lexmark 1300 Series\lxdcmon.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [LXDCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll,[email protected]
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.


THEN

@echo off
sc stop ccEvtMgr
sc stop ccPwdSvc
sc stop ccSetMgr
sc stop CLTNetCnService
sc stop LiveUpdate
sc stop SBService
sc delete ccEvtMgr
sc delete ccPwdSvc
sc delete ccSetMgr
sc delete CLTNetCnService
sc delete LiveUpdate
sc delete SBService
exit

Next you will need to create the batch fix to do that copy and paste ALL of the above in the quote box to a notepad file.
Then in the text file go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES
Then in the FILE NAME box type fix.bat

This will create a batch file Posted Image

Then run fix.bat by double clicking you may see a black box appear this is normal

NEXT

Download and run this free disc defragmenter http://www.auslogics.com/disk-defrag it may take a while if your drive is badly fragmented

And finally RAM is quite cheap - and to find out what type your system needs run the RAM checker here http://www.crucial.com/systemscanner/
  • 0

#22
tehs7

tehs7

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avira keeps identifying OTscanit as a virus.
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#23
Essexboy

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OTScanit is not a virus - however the behaviour of the programme can cause some antivirus programmes to call it one.. It is safe - Honest :)
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#24
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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