Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works


  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
ok so heres the deal...

my computer has been messed up for a while and we finally got it fixed. but now when i go to load a program say hp photosmart for a printer or sims or my digital camera program it doesnt let me me heres what it says

component:<Disk1>Disk1 Files(1)
File: C:\program files\Instal Sheild Installation Information\
Error: Access is denied.

please help!! :)
  • 0




    Member 5k

  • Technician
  • 7,091 posts
Hi farmgirll1234, welcome to G2G:

Look in Event Viewer and see if any errors are being logged (they will be in RED)

Click Start then Run, type eventvwr.msc and press Enter or click OK

Look in all three categories listed on the left. Double click on any error to look at the details. Use the arrows to move up and down in the events listed.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP