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XP won't load


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#1
jlu66

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OK, I was helping a friend of mine get rid of Smitfraud on his PC. We got rid of it and I told him to get AVG and SpyBot as he did not have any operational anti-virus software. He runs Windows XP Media Center edition on a Sony Vaio. After he ran AVG he said it came back with some 40 positives. He did the quarantine and removal, but now when he attempts to boot XP, he gets a message that it can't find the component "Baseondd32" and it will not boot. He gets the same thing when he tries to boot into Safe Mode. Any ideas???

Edited by jlu66, 27 April 2008 - 03:30 PM.

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#2
pip22

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Welcome to Geeks2Go!
Are you sure you read the error correctly? I cannot find any info relating to "Baseondd32" -- Google finds nothing, which is very unusual.
And in my 15 years of using Windows I've never seen an error referring to that name. Please re-check if you can.

Edited by pip22, 27 April 2008 - 03:57 PM.

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#3
jlu66

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OK, i asked him to check again and this is what the error message says verbatim. "stop: c0000135 (unable to locate component) this application has failed to start because baseondd32 was not found. re-installing the application may fix this problem. " For the record he runs Media Center, but only has a Home Edition CD. I have tried to take him through a repair install but the repair option was never presented.
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#4
cmpm

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Searching Sony Vaio dd32, it's a coolwebsearch problem.

Download and run this-

http://www.intermute...cwshredder.html
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#5
jlu66

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How would he run anything if he can't get past the error screen?
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#6
cmpm

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Try "Last known Good Configuration".
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#7
jlu66

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Already tried
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#8
cmpm

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Ok, the only thing I know of is this-

http://www.ubcd4win.com/contents.htm

Follow the steps to make the cd from a working computer.

Hang on I'll check some more simpler approaches also.
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#9
cmpm

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You can do a repair install of xp.

http://www.geekstogo...ws-XP-t138.html

Then download cwshredder and run it.

Might want to wait and see if there are other alternatives.
From others here.

Edited by cmpm, 27 April 2008 - 05:24 PM.

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#10
jlu66

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Thanks appreciate the help. We already tried Repair install, but couldn't get the "Repair" option to come up. Anyone else have any thoughts how I could fix it?
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#11
Ztruker

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Can you explain what you mean by "couldn't get the "Repair" option to come up"?

Are you using a regular, Hologram'd XP CD, a copy or a OEM manufacturers recovery CD?

Edited by Ztruker, 27 April 2008 - 06:06 PM.

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#12
jlu66

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We followed the http://www.geekstogo...ws-XP-t138.html link but the repair option was never listed. It only asked if we wanted to reformat Windows or boot on a EISA Utilities or NFS Partition. I am not 100% sure what you mean by hologramed CD or anything, all I know is that he's using a Windows XP Home Edition CD, but he uses XP Media Center.
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