Please forgive me... I am not good at computers so I'm going to try my best to describe what all my problems are:
My anti-virus software 'disappeared' and when I've tried to re-install, I get a message that states the windows installer is missing or corrupt. While updating my daughters' i-phone, i-tunes couldn't update for the same reason and left the i-phone in limbo.... can't update and can't use.
Other issue(s) are: that when we try to open a word or excell document, I can only access what's in 'my documents'. can't go to the 'shared documents' folder, when I attempt, the program(s) freeze.
There are other issues going on that I can't remember at this moment because my brain is fried. Please help!