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Changes to Screen Resolution restarts computer


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#1
OpacusRex

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Everytime i change resolution to anything the screen blacks out and instead of the accept changes the computer restarts. I reinstalled the monitor driver and updated the video card driver.

This Computer i am working on is a Compaq Presario with Win XP (all current updates) and it is a Public Computer at this Best Western.
"Has never been serviced in 4 yrs", Old Manager didn't care bout it.

It is stuck at 640x480 and 4 bit color.
I ran an Anti-virus and the computer restarted automatically and it was 640x480.

I did a search on here and only other post i found was from 3 yrs ago.

Anyone have a clue?
I have never ran into this problem before.

:) Help!
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#2
wannabe1

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Hello OpacusRex...

Right click on the desktop and choose "Properties". Click on the "Settings" tab, then the "Advanced" button. Under the "General" tab, tick the button next to "Apply new display settings without restarting" and "Apply" the change. Your machine should then give you the "Yes/No" prompt instead of restarting when you try to change the resolution.

wannabe1
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#3
OpacusRex

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Just tried that and still restarts comp.

Any Change to the Resolution or the Color causes it to restart.

Thank you wannabe1 for the fast response.






Could it be a Registry Problem?

Edited by OpacusRex, 29 April 2008 - 03:36 PM.

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#4
wannabe1

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Sounds more like a driver problem.

What's the model number of your Presario?

Is it running with the original graphics adapter?
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#5
OpacusRex

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Presario S7300CL
Product# DW263A-ABA
S/N: MXK4141909

Yea factory card.
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#6
wannabe1

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Download and install These Drivers. Reboot as directed and try the resolution change.
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#7
OpacusRex

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Would the AVG Anti-Virus 8.0 read the Driver as a potential virus?
I updates it earlier and it just didnt work?

it did work this time.

i check ne replies tommorrow.
Thx Wannabe1.
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#8
wannabe1

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It's possible the AV grabbed a dll file (or part of one) when it cleaned, but not probable. More likely a corrupt driver file that the fresh install addressed.
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