Hi Rhonda, and welcome
While I'll admit that I'm not perfect, this sounds like abnormal and erratic behavior to me. Before we explore any technical issues, I'd like to recommend you to one of our Malware Specialists, just to make sure there's nothing nasty inside your computer causing these issues. Once the specialist has a look around, he/she will let you know about the findings. If any issues they find are not related to the issue you are having, then come on back to this topic and I'll be happy to troubleshoot some more.
I suggest you go to the Malware Forum
and run all the steps located in the START HERE
. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT
forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS
thread and we will pursue other options to help you solve your current problem(s).