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zenosearch, Ad popups and slow laptop [RESOLVED]


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#16
kelvintp

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And the OTMoveit log

C:\WINDOWS\system32\mysidesearch_sidebar_uninstall.exe moved successfully.
C:\WINDOWS\system32\gside.exe moved successfully.
C:\WINDOWS\system32\g31.exe moved successfully.
C:\WINDOWS\system32\winpfz33.sys moved successfully.
C:\WINDOWS\b3423423.exe moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.1 log created on 05072008_160732
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#17
kelvintp

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Hi Tal,

I have rebooted and things seem to be running ok at the moment, so it looks like whatever you have done seems to have worked!!
Thank you for your time and help with this, I will repost if something should pop back up in the next couple of days.

Thanks again for your help, and also thank you to Bobbi for dropping in to advise too.
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#18
Tal

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You're looking clean :) Below are some steps on how to protect your computer in the future - I will leave this topic open for several days, so if you have any issues feel free to post back.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
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System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

You should also have a good firewall. Here are 3 free ones available for personal use:
and a good antivirus (these are also free for personal use):
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit
monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

Tal
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#19
kelvintp

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Hi Tal,

Once again a big thank you for sorting all this out for me. I am very thankful :)

I will continue to do the checks weekly with the software you have advised.

I'll give it a few days and report back on this thread that everything is running as it should be so that you can close the thread.

Thanks again

Kelvin
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#20
Tal

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You're very welcome :)
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#21
Tal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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