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Pop ups Saying That My Computer Is Infected With A Virus Called Worm.W


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#16
Octagonal

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Those logs look good, now for just a couple of clean-ups.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.


O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


Now close all windows other than HiJackThis (including any browser windows), then click Fix Checked.

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image
Congratulations. Your log appears to be clean. :)

Please follow these Tips to prevent a possible infection or re-infection.

Download, install AND update the following free programs. It is important to keep all anti-malware programs updated. Please update at least once a week.
  • Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
You should also have a good firewall. Here are 2 free ones available for personal use:
and a good antivirus (these are also free for personal use):
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein
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#17
!NeedOfSomeSeriousHelp!

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YAY!!!!! Thanks for your help...Just one question...would downloading all those programs slow down my computer?
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#18
Octagonal

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I would not expect to see a computer slow down dramatically with those programs installed. Although all programs that have real time scanning protection enabled will use some system resources. The only caution that I would give is to ensure that you have only one anti-virus program and one firewall installed, otherwise you could be asking for trouble as it is more than likely that they will conflict with each other.

If having all these programs installed is causing some system slowdown, then I would suggest turning off Real Time Protection in Windows Defender and AOL Spyware Protection.
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#19
!NeedOfSomeSeriousHelp!

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Ok thanks for your help :)
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#20
Octagonal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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